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Head of Design - SF

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Aircall

26d ago

  • Job
    Full-time
    Expert Level
  • Design
    Product
  • San Francisco
  • Quick Apply

AI generated summary

  • You need 10+ years in design, 5+ in leadership, a strong portfolio, UX/UI expertise, teamwork skills, proficiency in design tools, user research experience, and a passion for innovation.
  • You will lead design vision, ensure user-centric processes, collaborate with teams, foster talent, utilize data for decisions, and advocate for design excellence across the organization.

Requirements

  • 10+ years of experience in design, with a proven track record in UX/UI, product design, and UX research, including at least 5 years in a leadership role.
  • A strong portfolio showcasing expertise in designing and leading the creation of innovative, user-centric experiences across digital products and brand touchpoints.
  • Deep understanding of design principles, UX/UI best practices, and product development processes.
  • Experience working in cross-functional teams, collaborating with engineers, product managers, data scientists, marketers, and more to deliver exceptional design solutions.
  • Strong leadership and people management skills, with a history of building and mentoring high-performing design teams.
  • Excellent communication and presentation skills, with the ability to articulate design concepts and decisions to both designers and non-designers.
  • Proficiency in design tools such as Figma, Sketch, Adobe Creative Suite, and prototyping tools.
  • Experience with conducting and interpreting user research, A/B testing, and data-driven decision-making.
  • A passion for innovation, design trends, and emerging technologies.

Responsibilities

  • Design Leadership: Set and communicate a clear design vision and strategy, ensuring alignment with the company’s overall goals and values. Inspire, mentor, and grow a world-class design team.
  • User-Centric Design: Champion a user-first approach across all design disciplines (UX/UI, product design, branding), ensuring a seamless and intuitive experience for customers.
  • Collaboration: Partner closely with product management, engineering, marketing, and other teams to drive cohesive design solutions that balance user needs with business objectives.
  • Design Process & Innovation: Establish and optimize design processes, workflows, and best practices to ensure efficiency, collaboration, and high-quality outcomes. Encourage innovation and experimentation within the design team.
  • Team Development: Recruit, develop, and retain top design talent. Foster a culture of feedback, growth, and collaboration within the team.
  • Data-Driven Design: Leverage user research, data, and analytics to inform and iterate on design decisions, ensuring a balance between creativity and performance.
  • Design Advocacy: Advocate for design excellence throughout the organization, communicating the value of design to non-design stakeholders and fostering a design-driven culture.

FAQs

What is the salary range for the Head of Design position?

The salary range for the Head of Design position is $200,000 - $260,000 a year, excluding equity and other benefits.

What qualifications are required for the Head of Design role?

Candidates should have 10+ years of experience in design, with a strong background in UX/UI, product design, and UX research, including at least 5 years in a leadership role.

What design tools should I be proficient in for this role?

Proficiency in design tools such as Figma, Sketch, Adobe Creative Suite, and prototyping tools is required.

Is experience in conducting user research necessary?

Yes, experience in conducting and interpreting user research, A/B testing, and data-driven decision-making is necessary for the role.

What is the company culture like at Aircall?

Aircall values diversity, transparency, and collaboration, fostering a culture where every employee's voice is valued.

Are there opportunities for professional development and growth?

Yes, the position involves mentoring and developing the design team, as well as opportunities for innovation and team growth.

What is the parental leave policy at Aircall?

Aircall has a generous parental leave policy to support employees during this time.

How does Aircall approach work-life balance?

Aircall emphasizes the importance of work-life balance and offers unlimited PTO to ensure employees take the time they need to come to work feeling great.

Does Aircall have a commitment to diversity, equity, and inclusion?

Yes, Aircall is committed to promoting diversity, equity, and inclusion and ensuring that all employees feel valued and respected.

Will I be required to collaborate with other teams in the organization?

Yes, you will need to partner closely with product management, engineering, marketing, and other teams to drive cohesive design solutions.

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Aircall

The phone system for modern business

Marketing & Advertising
Industry
501-1000
Employees
2014
Founded Year

Mission & Purpose

Aircall is the phone and communication platform, designed for sales and support teams. It is an entirely cloud-based voice solution, easy to use, reliable and integrated with all CRMs and critical business and conversational tools such as Salesforce, HubSpot, Intercom, Slack, Gong, and many others. Through a combination of its powerful software and dedicated people, Aircall helps SMBs drive productivity and turn customer and employee satisfaction into key growth drivers. Aircall has expanded its international footprint and currently has over 800 employees from 40 nationalities spread over 8 offices and was named one of Built In’s Best Places to Work. As part of the Deloitte Fast 500 list, Aircall achieved centaur status after securing over $100 million in annual recurring revenue earlier in 2022.

Culture & Values

  • Trust & Commit

    We trust each other and commit to our mutual success. We earn trust from our commitment.

  • Excellence

    We're aiming high, and we know it. Even the smallest details are important to us. We only want the best for each other and our customers.

  • Customer Obsession

    We evaluate every decision through the eyes of our customers. They're our "True North."

  • Dare to be Bold

    We're risk takers. Trying, succeeding, failing - and trying again - are essential to who we are as a team and company. Large actions lead to big success.

  • Thrive Together

    We learn from each other and grow from it. Our common journey is how we grow together and innovate,

Benefits

  • Medical Insurance

  • Competitive Salary

  • Flexible remote policy

  • Retirement Savings Plan

  • Fitness Fund

  • Commuter Benefits

  • Referral Bonus