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Head of Inside Sales

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Just Eat Takeaway.com

2mo ago

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
    People, HR & Administration
  • Berlin

AI generated summary

  • You need 5+ years in team leadership, sales target management, change management, strong data skills, CRM experience (preferably Salesforce), and fluency in German and English.
  • You will lead and coach the Inside Sales team, manage performance and revenue goals, optimize processes, analyze data, and collaborate with cross-functional teams to drive growth.

Requirements

  • Führungserfahrung: Mindestens 5 Jahre Erfahrung in der Teamführung, vorzugsweise in den Bereichen FMCG, Freizeit, E-Commerce oder Vertrieb
  • Zielmanagement: Erfahrung von Überwachung von Vertriebszielen, um das Umsatzwachstum voranzutreiben
  • Ergebnisorientiert: Du hast einen starken Fokus auf der Erreichung von internen Zielen und KPI's
  • Änderungsmanagement: Du hast bereits Erfahrung Teams durch organisatorische Veränderungen/Verbesserungen zu führen
  • Data Mindset: Du hast eine analytische Denkweise mit ausgeprägten Fähigkeiten in der Datenanalyse.
  • CRM-Kenntnisse: Du kannst bereits Kenntnisse in der Verwaltung von Kundendaten, der Verfolgung von Leads und der Optimierung von Vertriebsprozessen mithilfe von CRM-Systemen, vorzugsweise Salesforce, vorweisen.
  • Verständnis der Vertriebskultur: Verständnis der Vertriebskultur, insbesondere im deutschen Markt
  • Konfliktlösung: Geschickt im Umgang mit respektvollen Konflikten und der Förderung eines lösungsorientierten Umfelds.
  • Anpassungsfähigkeit: Du reagierst flexibel auf sich ändernde Prioritäten und Umgebungen, zeigst Widerstandsfähigkeit bei Herausforderungen und nutzt Chancen.
  • Zweisprachige Kommunikation: Du bist fließend in Deutsch und Englisch

Responsibilities

  • Leitende und strategische Ausrichtung fuuml;r das Inside Sales Team
  • Leitung von 4 Teamleitern, 33 Vertretern und 3 Auszubildenden.
  • Proaktives Coaching des Inside-Sales-Teams, neue Methoden fuuml;r eine nachhaltige Wettbewerbsfauml;higkeit etablieren und berufliche Weiterentwicklung des Teams fouml;rdern.
  • Durchfuuml;hrung jauml;hrlicher Zielprognosen, Festlegung, Uuml;berwachung und Erreichung monatlicher/vierteljauml;hrlicher Umsatzziele, um das Umsatzwachstum voranzutreiben.
  • Verwalten der Zielerreichung durch effektive Prognosen, Leistungsmanagement und Ausrichtung auf Ziele und KPIs.
  • Identifizieren von Wachstumschancen innerhalb der Inside-Sales-Funktion und Umsetzung innovativer Vertriebsstrategien, um diese zu nutzen.
  • Leitende Initiativen zur Prozessoptimierung, um interne Vertriebsablauml;ufe zu rationalisieren und die Produktivitauml;t zu steigern.
  • Stakeholdermanagement und enge Zusammenarbeit zwischen funktionsuuml;bergreifenden Teams innerhalb des Insides Sales Team.
  • Mitarbeit als Stakeholder in globalen Projekten auf Managementebene
  • Analyse umfassender Inside-Sales-Datensauml;tze und Prauml;sentation umsetzbarer Erkenntnisse fuuml;r das Senior Management Team.
  • Unterstuuml;tzung des Senior Sales Management Teams bei verschiedenen taktischen und operativen Aspekten im Zusammenhang mit Vertrieb/Inside Sales.

FAQs

What is the main responsibility of the Head of Inside Sales?

The main responsibility is to lead the Inside Sales/SDR department in Germany, ensuring KPIs are monitored and sales targets are achieved or exceeded.

How many teams and representatives will I be overseeing?

You will be leading 4 team leaders, 33 representatives, and 3 trainees.

What experience is required for this role?

At least 5 years of leadership experience, preferably in FMCG, leisure, e-commerce, or sales.

Is knowledge of CRM systems necessary for this job?

Yes, experience in managing customer data, tracking leads, and optimizing sales processes using CRM systems, preferably Salesforce, is required.

What languages do I need to speak for this position?

You need to be fluent in both German and English.

Are there opportunities for professional development?

Yes, the company offers various learning opportunities, including access to the Learning Hub, LinkedIn Learning, and internal training.

What type of employment contract will I receive?

You will receive a permanent employment contract.

Is there any additional financial support provided to employees?

Yes, employees receive a monthly transportation allowance of €38 and a Deliveroo Pay credit of €90 per month.

Can I work from home?

Yes, the role supports a hybrid working model, allowing you to work 60% of your monthly hours from home.

How does Just Eat Takeaway.com promote diversity and inclusion?

The company is committed to creating an inclusive culture that promotes diversity in people and thought, ensuring all employees feel a sense of belonging.

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Just Eat Takeaway.com

Technology
Industry
10,001+
Employees
2001
Founded Year

Mission & Purpose

Just Eat Take​away​.com is a lead­ing glob­al online food deliv­ery mar­ket­place, con­nect­ing con­sumers and restau­rants through our plat­form in 20 coun­tries. Like a dinner table, working at JET brings our office employees and couriers together. From coding to customer service to couriers, JET is a fun, fast-paced and supportive place where you can be yourself. No day is the same. Our days are filled with new experiences. We see every challenge that comes our way as a chance to grow, both the business, and ourselves. We’re connected to millions of food-lovers, hundreds of thousands of connected partners and some of the best-known brands of the planet. When you take your seat here, you’ll find that a simple scribble on a napkin can turn into something seen by millions. Together we transform, create, reinvent and empower every food moment. As a leading online food tech company, JET brings together the stability of a global business, with the agility of a start-up. We got here by always staying one step ahead of the competition. So load up your plate with ideas that get you excited, because at JET everything is on the table.

Culture & Values

  • #Lead

    We’re proud to be a global leader in the online food delivery market. Not just in restaurant choice and order numbers, but also by creating innovative and sustainable solutions.

  • #Deliver

    We deliver more than just fantastic food, both to our customers and ourselves. We work together to ensure success and grow our business.

  • #Care

    We care for our customers and restaurant partners by understanding their needs. This care also extends to society at large, from ethical choices to environmental initiatives.

Benefits

  • Our Mental Health First Aiders

    Our global community of Mental Health First Aiders (MHFA’s) support our mission to create a healthy and safe working environment at JET by encouraging people to speak up about their struggles and about their wellbeing in an open and positive way.

  • Wellbeing Coaching

    ​​​Sometimes we need a helping hand to achieve our wellbeing goals or to make positive lifestyle changes. At JET, employees have access to a global network of wellbeing coaches to support them to make small changes that lead to big improvements for their wellbeing.

  • Employee Assistance Programme

    We have our confidential Employee Assistance Programme that provides our JETers and their family members with access to emotional, financial, legal and other practical support 24/7/365.

  • Training and ongoing campaigning

    We run campaigns, initiatives and training to educate and empower our JETer’s and their managers to not only take care of themselves but also of each other.