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Head of Learning Management Sales, Application and Customer Training (f/m/x)

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ZEISS Group

17d ago

  • Job
    Full-time
    Expert Level
  • Oberkochen

AI generated summary

  • You have a Master's in business/medical fields, leadership experience in medical sales, strong analytical skills, and fluency in English; German is a plus.
  • You will assess training needs, implement digital tools, lead training transformation, define global programs, manage project teams, set competencies, and collaborate with various stakeholders.

Requirements

  • Master's degree in business management or a similar area, or in the fields of medical science, medical technology, or engineering science
  • Relevant experience in medical field in a leadership role, within Sales and/or application
  • Extensive international experience in training, sales and application support, project management & resource management, leadership, thriving in matrix organization, strong communication skills
  • Strategic thinker with strong analytical skills
  • Courageous and strong leader with a pragmatic mindset and ability to manage multiple stakeholders
  • Ability to work effectively and with discipline in an international environment
  • Sound interpersonal and cross-cultural skills
  • Strong communication skills, fluent in English, German would be a plus

Responsibilities

  • Assess and identify the company's training needs, maintaining a consistent culture regarding training, and managing and directing employee and customer training
  • Implement digital tools to reach customers and internal stakeholders 24/7 and on demand
  • Lead the transformation from a purely product focused training to solution and workflow selling training which focuses on customer needs and ambitions as well as patient journey and customer workflows
  • Identify the global training needs through targeted GAP analysis and deriving training initiatives and KPIs that will serve these crucial business requirements
  • Define the structure and rollout of training programs on a worldwide scale while keeping the business objectives in mind
  • Lead project teams to design concentrated and solid training and learning pathways for our employees in Sales, Application, Marketing, Service, Customer Admin functions, and customers around the globe
  • Set up critical global and regional competencies for training teams, whether internal or external
  • Collaborate closely concerning application support with the Business Sectors, the Sales and Service organizations, the training departments for service technicians as well as external partners (e.g. physicians)

FAQs

What is the primary responsibility of the Head of Learning Management Sales?

The primary responsibility is to lead the development, execution, and rollout of the global training strategy for ZEISS Meditec in Ophthalmology and Microsurgery, aiming to strengthen the company's market position and contribute to overall growth.

What qualifications are required for this position?

A Master's degree in business management, medical science, medical technology, or engineering science is required, along with relevant leadership experience in the medical field, particularly in sales and application.

Is international experience necessary for this role?

Yes, extensive international experience in training, sales, application support, and project management is required to thrive in this position.

What skills are emphasized for candidates applying for this job?

Candidates should possess strategic thinking, strong analytical skills, leadership capabilities, effective stakeholder management, and sound interpersonal skills, along with strong communication skills in English.

Will I be working closely with other teams and departments?

Yes, the role involves close collaboration with various teams including Business Sectors, Sales and Service organizations, and external partners like physicians.

Is knowledge of the German language a requirement for this position?

While fluency in English is required, knowledge of German would be a plus but is not explicitly stated as a requirement.

What is the company's stance on diversity?

ZEISS promotes diversity and encourages applications from all individuals regardless of gender, nationality, ethnicity, religion, disability, age, sexual orientation, or identity.

Are there opportunities for further development in this role?

Yes, the company provides a spacious and modern setting with numerous opportunities for further development.

Is a work permit required for this position?

Yes, a valid work permit for Germany is required for non-EU citizens to be considered for this position.

How does ZEISS address training needs?

The company assesses and identifies training needs through targeted GAP analysis and implements initiatives and KPIs to address these vital business requirements.

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ZEISS Group

Manufacturing & Electronics
Industry
10,001+
Employees
1846
Founded Year

Mission & Purpose

ZEISS is an internationally leading technology enterprise operating in the fields of optics and optoelectronics. In the previous fiscal year, the ZEISS Group generated annual revenue totaling 10 billion euros in its four segments Semiconductor Manufacturing Technology, Industrial Quality & Research, Medical Technology and Consumer Markets (status: 30 September 2023). With around 43,000 employees, ZEISS is active globally in almost 50 countries with around 30 production sites, 60 sales and service companies and 27 research and development facilities (status: 30 September 2023). Founded in 1846 in Jena, the company is headquartered in Oberkochen, Germany. The Carl Zeiss Foundation, one of the largest foundations in Germany committed to the promotion of science, is the sole owner of the holding company, Carl Zeiss AG.

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