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Head of Legal Technology & Operations

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Bupa

1mo ago

  • Job
    Full-time
    Senior & Expert Level
  • Legal
    IT & Cybersecurity
  • London, +3
  • Quick Apply

AI generated summary

  • You must have experience with Contract Express, HighQ, and Microsoft Power Platform. Proficiency in M365 services, SharePoint, Teams, Excel, and integration with third-party apps is essential.
  • You will lead legal operations, drive automation, manage custom apps, enhance data reporting, optimize processes, chair the Legal Lab, and implement AI solutions for improved service delivery.

Requirements

  • Knowledge of and experience using Contract Express and HighQ
  • Developing, testing and implementing solutions using Microsoft Power Platform (Power Apps, Power Automate, Power BI).
  • Knowledge and ability to Integrate Power Platform solutions with other Microsoft services (e.g., SharePoint, Dynamics 365) and third-party applications.
  • Experience with Microsoft 365 services (e.g., SharePoint, Teams, Dynamics 365).
  • Proficiency in developing and maintaining SharePoint sites and intranet solutions like Workvivo.
  • Strong understanding of M365 and office applications, particularly Excel.

Responsibilities

  • Legal operations support - Leading and delivering on legal operation activities, including key processes such as legal spend, legal reporting and horizon scanning.
  • Drive automation - Develop, implement and actively manage/ maintain automation solutions to streamline legal processes and improve operational efficiency, using native technologies such as Power Automate and available chatbot solutions.
  • Build & manage bespoke apps - Work closely with our tech teams to create and actively manage/ maintain custom apps using Microsoft Power Apps to support the needs of our Legal community of teams; also helping to optimise, manage and maintain existing Power Platform solutions to ensure performance and scalability.
  • Enhance data & reporting - Design, manage and maintain dashboards and reports using Power BI to provide insights and analytics.
  • Enhancing Legal spaces - Help improve, manage, and maintain the design and content legal intranet spaces on Workvivo and SharePoint.
  • Process optimisation - Collaborate with legal team members to document processes, identify opportunities for process improvements, and capture requirements.
  • Legal Lab / Changemaker - Chair and chion our Legal Lab (legal innovation programme) providing input and advice on submitted ideas to help the Legal Lab committee evaluate ideas effectively. Playing a key role helping to progress change ideas throughout the discovery, design, and delivery stages, ensuring effective change management is undertaken to help deliver successful change solutions.
  • AI focussed - Research, investigate and deliver AI solutions to enhance legal service delivery, customer experience and legal operations. Helping us to optimise the legal teams use of existing AI tools like Copilot.

FAQs

What is the job title for this position?

The job title is Head of Legal Technology & Operations.

Where is this job located?

This job is located in London, Manchester, Leeds, or Bristol.

What type of working arrangement is offered?

The position offers hybrid working with flexible options.

Is this a full-time position?

Yes, it is a full-time position consisting of 37.5 hours per week.

What is the nature of the employment?

This is a permanent position.

What are the key responsibilities of the Head of Legal Technology & Operations?

Key responsibilities include driving legal operations transformation, managing legal spend and reporting, developing automation solutions, creating custom apps, enhancing legal intranet spaces, optimizing processes, chairing the Legal Lab innovation program, and researching AI solutions.

What technologies will I work with in this role?

You will work with Microsoft Power Platform (Power Apps, Power Automate, Power BI), SharePoint, Teams, Dynamics 365, and various AI tools.

What qualifications or skills are required for this role?

Knowledge of Contract Express and HighQ is essential, alongside experience in developing solutions using Microsoft Power Platform, proficiency in Microsoft 365 services, and expertise in maintaining SharePoint sites.

Are there any specific benefits offered with this role?

Yes, benefits include 25 days of holiday (increasing with service), Bupa health insurance, enhanced pension plan, annual performance bonus, onsite gyms or local discounts, and various other perks.

How does the company view diversity and inclusion?

The company chions diversity and encourages applications from people with diverse backgrounds and experiences.

What support is offered for candidates with disabilities?

As a Disability Confident employer, the company offers a guaranteed interview for every disabled applicant who meets the minimum criteria and provides reasonable adjustments during the recruitment process.

How is employee wellbeing supported?

Employee wellbeing is supported through the Viva global wellbeing program, which encompasses mental, physical, financial, social, and environmental wellbeing initiatives.

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Bupa

Our purpose is helping people live longer, healthier, happier lives and making a better world.

Science & Healthcare
Industry
10,001+
Employees
1947
Founded Year

Mission & Purpose

upa's purpose is helping people live longer, healthier, happier lives and making a better world. We are an international healthcare company serving over 38 million customers worldwide. With no shareholders, we reinvest profits into providing more and better healthcare for the benefit of current and future customers. We directly employ around 85,000 people, principally in the UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Türkiye, Brazil, Mexico, the US, Middle East and Ireland. We also have associate businesses in Saudi Arabia and India.