FAQs
What is the employment type for the Head of Operations position?
The Head of Operations position is a full-time permanent role.
Where is the Head of Operations role based?
The role is a hybrid position based in the City Centre offices of CLRe Dublin, allowing for a balanced approach of working from home and the office.
What benefits are offered for this position?
The company offers a comprehensive benefits package that includes competitive salaries, bonuses, robust learning and development support, an excellent defined contribution pension, and comprehensive wellbeing initiatives, among others.
Who will the Head of Operations report to?
The Head of Operations will report to the Head of Office.
What teams will report to the Head of Operations?
Both the actuarial operations team of 20 people and the IT team of 3 people will report to the Head of Operations.
What will the Head of Operations be responsible for?
The Head of Operations will manage the operational and technology environments of the CLRe Dublin office, oversee the transformation project to modernize systems and processes, and ensure compliance with company policies and regulatory requirements, among other responsibilities.
What qualifications are required for this role?
The ideal candidate should have an actuarial qualification with at least five years of post-qualification experience.
Is experience in change management desirable for this role?
Yes, experience in change management and transformation programs is desirable for the Head of Operations position.
What key competencies are necessary for success in this role?
Key competencies include driving business growth and resilience, stakeholder focus, building collaborative partnerships, developing high-performing teams, delivering performance and value, and leading the way forward.
How does the company promote diversity and inclusion?
Canada Life Group Services is committed to creating a diverse and inclusive workplace where employees can thrive and reach their full potential, celebrating diversity of thought and perspective, and ensuring that all employees feel valued and supported.
How should candidates communicate if they require accommodations during the recruitment process?
Candidates requiring accommodations should contact Lifecareers@irishlife.ie for support during the recruitment process.