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Head of Product Design

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Masabi

Sep 25

  • Job
    Full-time
    Expert Level
  • Design
    Product
  • London

AI generated summary

  • You must showcase end-to-end product design, have extensive UI/UX experience, lead teams, know design systems, tools like Figma, agile methods, and create inclusive user experiences for a global audience.
  • You will lead and mentor the design team, shape product vision, engage in hands-on design, collaborate across departments, optimize processes, advocate for design, conduct user research, and ensure brand consistency.

Requirements

  • Have a strong portfolio showcasing your ability to lead and deliver end-to-end product design solutions across platforms.
  • Bring extensive experience in UI/UX design, with a focus on mobile, web, and SaaS products.
  • Possess a deep understanding of design systems, interaction design, and user-centered design principles.
  • Demonstrate leadership experience, managing and developing high-performing design teams.
  • Are proficient in Figma and other design tools, and have a solid understanding of agile methodologies and product management.
  • Are passionate about crafting seamless and inclusive user experiences that positively impact millions of users worldwide.
  • Can clearly articulate your design vision and present your ideas effectively to both technical and non-technical stakeholders.

Responsibilities

  • Design Leadership: Lead, inspire, and mentor a growing team of product designers, fostering a culture of excellence and collaboration.
  • Strategic Vision: Shape the overall design direction for Masabi’s product portfolio, aligning with business goals and user needs.
  • Hands-On Design: Contribute directly to product design work, creating beautiful, user-centred designs for mobile, web, and SDK platforms. You'll balance leadership duties with time spent actively working on key projects.
  • Collaboration: Partner closely with product, engineering, and business development teams to drive innovation, ensuring user-centric design solutions that are both practical and visionary.
  • Process Optimization: Establish and continuously refine design processes, tools, and methodologies to ensure efficiency and scalability across projects.
  • Stakeholder Engagement: Serve as a key advocate for design within the company, presenting and communicating design decisions to leadership and external stakeholders.
  • User Experience: Lead the team in conducting user research, testing, and iterative design processes to validate ideas and improve user flows.
  • Brand Consistency: Oversee the evolution and application of Masabi’s brand identity and style guidelines across all digital touchpoints.

FAQs

What is the primary focus of the Head of Product Design role at Masabi?

The primary focus of the Head of Product Design role is to shape and execute the design vision for the Justride platform, overseeing the design strategy for all Masabi products to ensure cohesive and intuitive user experiences.

What qualifications are preferred for this role?

Preferred qualifications include a strong portfolio showcasing end-to-end product design solutions, extensive experience in UI/UX design, deep understanding of design systems and user-centered design principles, and leadership experience managing high-performing design teams.

Is experience in the transit or payment technologies field a requirement?

While it is not a strict requirement, experience in transit, mobility, or payment technologies is considered a bonus and can strengthen a candidate's application.

What type of team will the Head of Product Design be leading?

The Head of Product Design will lead a small, talented team of designers who focus on creating user-centered designs for mobile, web, and SDK platforms.

What design tools are required for this role?

Proficiency in Figma and other design tools is required, along with a solid understanding of agile methodologies and product management.

What are some of the key responsibilities of the Head of Product Design?

Key responsibilities include design leadership, hands-on design contribution, collaboration with product and engineering teams, process optimization, stakeholder engagement, user experience leadership, and overseeing brand consistency.

Can you describe the work environment at Masabi?

The work environment at Masabi is characterized by innovation, collaboration, and a focus on making a positive impact. Employees are part of a passionate team that celebrates success and values diverse perspectives.

What benefits does Masabi offer to its employees?

Masabi offers various benefits, including 25 days of holiday, private healthcare, life insurance, menopause support, flexible working arrangements, training allowances, and regular social gatherings.

Are there opportunities for professional development?

Yes, Masabi provides a training allowance of up to £1000 per year for professional development and skill enhancement.

Does Masabi promote diversity and inclusion in its hiring practices?

Yes, Masabi encourages applicants from underrepresented backgrounds and strives to create an inclusive environment where everyone can bring their authentic selves to work.

Ticketing for Smarter Cities

Transportation
Industry
51-200
Employees
2012
Founded Year

Mission & Purpose

Masabi makes city transport smarter by simplifying ticketing and streamlining fare collection, validation and management for transport providers across all modes of public transportation. We are at the forefront of the shift away from the cost and hassle of handling cash and issuing physical ticket media, enabling passengers to use what they have in their pockets to travel. Masabi has come a long way since launching the first mobile ticketing application with Chiltern Railways in 2007. Since then, we have gone on to revolutionise how the transport industry views ticketing. With the launch of our SaaS platform Justride in 2012, we began helping transport providers around the globe give their passengers a better journey experience and help reduce the cost of fare collection. Our cloud-based, multi-format platform, Justride, facilitates the use of various fare media, including mobile tickets, contactless credit cards, smartcards, paper barcodes and more. Once deployed, other transportation and best-of-breed can be added, building a MaaS (Mobility-as-a-Service) offering with the public transit agency at its core. Tickets can be sold via branded apps, web portals or SDKs integrated into 3rd party services; all linked together through the Justride back office. Our Justride platform has won numerous awards and is in use in over 150 locations worldwide, including New York, London, Boston, Las Vegas, Valencia, The Hague, Los Angeles, Melbourne, and many more. With an exciting industry-first mobile ticketing SDK, we are partnering with companies like Uber, Lyft, Transit, Moovit to enable the purchase of public transit tickets within leading mobility applications.

Culture & Values

  • Unlimited coffee and snacks with the occasional free lunch.

Benefits

  • We know your time away is important which is why we offer up to 30 days holidays per year

  • We help with everything you need ranging from a new high spec laptop and standing desks, to loans for season tickets and rental deposits when you move

  • We offer Private Healthcare and Life Insurance.

  • Work with cutting edge technology, making a real difference to people's lives