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- Head of Resiliency by Design, Managing Director

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State Street

2mo ago

  • Job
    Full-time
    Expert Level
  • Consulting
    Business, Operations & Strategy
  • London
  • Quick Apply

AI generated summary

  • You must have relevant experience in transformation programs, innovation in operational resilience, strong risk management skills, and exceptional communication abilities across all organizational levels.
  • You will lead resiliency programs, manage third-party operational resilience, mentor your team, ensure compliance, drive risk management practices, and collaborate across departments to enhance organizational resilience.

Requirements

  • Relevant experience in a similar role
  • Prior experience implementing transformation programs including Risk, Controls, Cybersecurity, Technology, Third party and Business Continuity enhancements
  • Demonstrated experience in driving innovation and adopting new technologies (e.g., automation, AI) to enhance operational resilience
  • Able to define and embed an effective risk and control environment, supporting the implementation of robust standards and the drive and flexibility to operate in a constantly changing environment
  • Capability to manage cross-functional teams and lead them toward shared resilience goals, proficient in both direct and matrix leadership across a global team
  • Strong understanding of resilience regulations and compliance standards impacting the financial industry, including global requirements for third-party and operational resilience
  • Experience working with external auditors, regulators, and industry bodies
  • Experience of working in an asset management or servicing business and/or a client centric organization, carrying material payments and settlements risk
  • Exceptional communication skills and relationship management capabilities, able to communicate with all levels of the organization effectively and across Business, Corporate, and Technology subject matter experts

Responsibilities

  • Provide key SME leadership across the organization on resiliency programs and initiatives
  • Develop a high-performing team by mentoring, creating growth opportunities and building a resilient and adaptable team culture
  • Manage the Third Party Operational Resiliency due diligence team
  • Design and maintain a Third-Party Resiliency Program that incorporates robust due diligence, testing and reporting processes
  • Drive adoption of best practices in third party operational risk management, including the use of automation tools, data analytics, and dashboards for real-time insights
  • Collaborate with internal Resiliency Testing COE team to develop and deliver resiliency testing and reporting on such
  • Own Resiliency Standards and Operating procedures, ensuring continued adherence to regulatory requirements
  • Partner with Technology, Operations, Risk Management and other key business units to ensure regulatory compliance and operational resiliency objective are met across the enterprise
  • Monitor the status of the organizational risk mitigation programs related to resiliency risks and provide reporting to management boards across the organization
  • Partner with senior leaders to facilitate informed risk decisions by providing relevant content necessary to formulate a prioritized path forward
  • Maintain up to date knowledge on resiliency best practice and regulatory policies and changes
  • Drive architectural standards supporting the global operational resilience program inclusive of cyber and third party
  • Working with Second Line of Defense to define and embed a mature resilience risk framework
  • Develop team’s expertise by coaching, mentoring and implementing training programs
  • Drive architectural standards supporting the global operational resilience program inclusive of cyber and third party
  • Integrate with post-mortem processes from major incidents to identify areas of opportunity for enhancing resiliency
  • Collaborate with various teams across the organization to align and prioritize resiliency and recovery efforts

FAQs

What is the main responsibility of the Head of Resiliency by Design role?

The main responsibility is to elevate the resiliency mindset, culture, and accountability mentality at State Street, ensuring overall enterprise resiliency through strategic collaboration with various business units and teams.

What teams will the Head of Resiliency by Design liaise with?

The Head of Resiliency by Design will work closely with Business Units, Product Teams, Technology Leaders, and Programs across the enterprise.

What kind of team will the Head of Resiliency by Design be responsible for developing?

The Head of Resiliency by Design will be responsible for developing a high-performing team by mentoring them, creating growth opportunities, and building a resilient and adaptable team culture.

What is the significance of the Third-Party Resiliency Program?

The Third-Party Resiliency Program is significant as it incorporates robust due diligence, testing, and reporting processes to ensure that third-party services align with State Street's operational resiliency standards.

What experience is required for this role?

Relevant experience in a similar role, particularly in implementing transformation programs related to Risk, Controls, Cybersecurity, Technology, Third-party engagements, and Business Continuity enhancements is required.

How important is collaboration in this role?

Collaboration is extremely important as it involves partnering with various teams, including Technology, Operations, Risk Management, and more, to ensure regulatory compliance and meet operational resiliency objectives throughout the organization.

What are some key functions of this role?

Key functions include managing the Resiliency Third Party Due Diligence Team, owning Resiliency Standards and Operating Procedures, and driving best practices in third-party operational risk management.

Does this role require interaction with external bodies?

Yes, the Head of Resiliency by Design will liaise with global regulators, external auditors, and industry bodies to implement resiliency requirements and provide updates to governing bodies.

What skills are essential for success in this role?

Essential skills include exceptional communication, relationship management, a strong understanding of resilience regulations, and the capability to manage cross-functional teams effectively.

What is the overall mission of the Enterprise Resiliency Office (ERO)?

The ERO’s mission is to enhance State Street’s resiliency across all business lines, critical operations, and geographies, serving as a key enabler for delivering services to clients.

What kind of environment does State Street provide for its employees?

State Street fosters a collaborative environment where skills and innovation are highly valued within its global organization.

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State Street

We’re at the heart of financial services. And our clients are at the heart of everything we do.

Finance
Industry
10,001+
Employees
1792
Founded Year

Mission & Purpose

At State Street, we partner with institutional investors all over the world to provide comprehensive financial services, including investment management, investment research and trading, and investment servicing. Whether you are an asset manager, asset owner, alternative asset manager, insurance company, pension fund or official institution, you can rely on us to be focused on your challenges. We are committed to doing what it takes to help you perform better — now and in the future.