FAQs
What is the main responsibility of the Head of Service?
The main responsibility of the Head of Service is the safe and effective operational management of Community Hospitals, ensuring timely access and discharge pathways while delivering high-quality, person-centred evidence-based care.
What type of team will the Head of Service be managing?
The Head of Service will manage and lead a diverse team including Community Hospital nursing staff, administrative personnel, and operational teams consisting of modern matrons, registered nurses, rehabilitation assistants, healthcare assistants, physiotherapists, occupational therapists, care managers, pharmacists, visiting medical officers, and medical consultants.
What kind of services do the community hospitals provide?
The community hospitals provide a wide range of services including in-patient rehabilitation, outpatient consultations in major specialties, dental services, therapy and rehabilitation services, minor injuries, minor illness, phlebotomy, sexual health clinics, and other out-of-hours treatments.
What are the key performance indicators (KPIs) that the Head of Service will monitor?
The Head of Service will monitor KPIs related to service performance, including timely access and discharge, quality of care provided, and operational efficiency to ensure service improvement and cost-efficiencies.
Who can I contact for more information about this role?
For more information about this role, you can contact Louise Ward at 07521270466 for an informal chat.
How does the organization value diversity and inclusion?
The organization values equity, diversity, and inclusion as it leads to better patient care and a happier workforce. They welcome applications from people with varied backgrounds, perspectives, and experiences.
Is there a guaranteed interview scheme for applicants with disabilities?
Yes, there is a guaranteed interview scheme for applicants with disabilities, ensuring they are considered fairly during the application process.
What sort of flexible working arrangements are available?
The organization is flexible working friendly and encourages applicants to discuss arrangements that work best for them, allowing a balance between professional responsibilities and personal interests or family commitments.
Are there opportunities for career advancement within the organization?
Yes, there are career pathways available within KCHFT, providing opportunities for professional growth and advancement.
How does the organization support a diverse applicant pool?
The organization collects information about protected characteristics to ensure a diverse applicant pool and to support equitable access to career opportunities, aiming to attract talent from various backgrounds.