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Head of Service

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
  • Glasgow

AI generated summary

  • You must have experience at middle management level with a strong track record in operations and success in achieving strategic objectives.
  • You will manage SAS operations, engage with health partners, ensure performance and service delivery, oversee financial and HR functions, and support business continuity and communications.

Requirements

  • - Proven track record at middle management level (e.g. ASM or other appropriate management experience)
  • - Proven ability of achievement in operations and in delivering strategic objectives

Responsibilities

  • The successful candidate would be responsible for the operational management of all SAS assets within that Sub Region.
  • The post holder will also carry a strategic portfolio of work as the lead officer across the sub region and will be expected to engage with partners within the NHS and externally at a strategic level.
  • They will be responsible and accountable for performance achievement and delivery of service, including day-to-day operations of the Scottish Ambulance Service within a prescribed health board area(s).
  • They will ensure that the devolved arrangements for Ambulance Services, Financial Management, Human Resources, Business Continuity, resilience and preparedness and local communications operate effectively and meet the standards and targets agreed by the Deputy Regional Director & NHS Board.
  • The post holder will also deputise for the Deputy Regional Director as appropriate/required.

FAQs

What is the location for the Head of Service position?

The position is likely to be based within the Argyll & Clyde area, with the post holder’s specific base determined at interview.

What are the primary responsibilities of the Head of Service?

The Head of Service will be responsible for the operational management of all SAS assets within the sub-region, engaging with partners at a strategic level, and ensuring performance achievement and service delivery.

What experience is required for this position?

The successful candidate should have a proven track record at middle management level, such as an ASM or equivalent management experience, along with demonstrated achievements in operations and strategic objectives.

Who will the Head of Service report to?

The Head of Service will report to the Deputy Regional Director and may also deputise for them as needed.

What changes are being made to the working hours?

NHS Scotland is reducing the full-time working week from 37.5 hours to 37 hours per week starting 1 April 2024, with no change in pay. Some service areas may initially require up to an additional 30 minutes of work per week until adjustments to rosters or working patterns are made.

Is there an emphasis on diversity and inclusion in the hiring process?

Yes, NHS Scotland is committed to encouraging equality and diversity within the workforce and aims for a representative workforce where all employees feel respected and able to perform their best.

Who can I contact for more information about the position?

Informal enquiries can be made to Wendy Quinn, Deputy Regional Director at 07970 839533, or David Robertson, Regional Director at 07920 271996.

Will the Head of Service have any control over financial management?

Yes, the Head of Service will be responsible for ensuring that financial management operates effectively and meets the standards and targets agreed by the Deputy Regional Director and NHS Board.

Are there opportunities to engage with external partners in this role?

Yes, engaging with partners within the NHS and external organizations at a strategic level is a key responsibility of the Head of Service.

Science & Healthcare
Industry
10,001+
Employees
1948
Founded Year

Mission & Purpose

Their mission is to provide healthcare services that are accessible to all residents of Scotland, promoting health and wellbeing while delivering high-quality care. Their purpose encompasses delivering comprehensive healthcare services, from primary care to specialized treatments, with a focus on improving health outcomes and ensuring equitable access to healthcare for all Scottish residents. They also emphasize public health initiatives and disease prevention strategies to enhance the overall health of the population.