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Head of Service Delivery

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South West London and St George's Mental Health NHS Trust

2mo ago

  • Job
    Full-time
    Senior & Expert Level
  • People, HR & Administration
    Healthcare
  • London

AI generated summary

  • You need leadership experience in mental health, CAMHS and AAED knowledge, team management, strong problem-solving skills, and a vision for service improvement within NHS frameworks.
  • You will lead the Service Line Senior team, ensure performance and quality objectives are met, drive improvements, and represent the service line in various external meetings.

Requirements

  • - Significant leadership experience within a mental health setting.
  • - Proven track record of delivering high-quality services.
  • - Strong understanding of Child and Adolescent Mental Health Services (CAMHS) and All-Age Eating Disorders (AAED) Services.
  • - Experience in leading diverse teams across specialist, inpatient and community settings.
  • - Ability to work collaboratively with various stakeholders, including service line staff and external partners.
  • - Strong problem-solving and motivational skills.
  • - Experience in meeting performance, quality and financial objectives within a healthcare environment.
  • - Knowledge of the NHS Long-Term Plan and local mental health transformation plans.
  • - Commitment to inclusivity and diversity in service delivery.
  • - Excellent communication and representation skills.
  • - Ability to oversee and support integrated transformation projects within the service line.
  • - A visionary approach to service delivery and care improvement.

Responsibilities

  • To provide leadership and support to the Service Line Senior team, who in turn lead the staff, services, and partners of the service line, through a collaborative, visionary, motivational and problem-solving approach.
  • They will provide clarity of vision and values, and work with the Service Line Senior team to ensure that the service line meets performance, quality and financial objectives.
  • The postholder will work closely with the service line leadership quartet, under the leadership of the Clinical Director, to deliver on the service line business plan, bring about quality improvements, and meet essential standards of service delivery.
  • They will represent the service line within the Trust, and externally in partnership meetings at place, system, and provider collaboratives.
  • The postholder will be expected to take a significant leadership role in the relevant areas of the Integrated Transformation Project; working closely with all service line staff, stakeholders, business and finance partners, to bring about improvements and sustainable changes in service delivery.

FAQs

What is the main focus of the Head of Service Delivery position?

The main focus of the Head of Service Delivery position is to build high-quality Child and Adolescent Mental Health Services (CAMHS) and All-Age Eating Disorders (AAED) Services, ensuring excellent patient care and leading high-quality teams across specialist, inpatient, and community settings.

Who will the Head of Service Delivery work closely with?

The Head of Service Delivery will work closely with the service line leadership quartet, including the Clinical Director, and will lead the Service Line Senior team to ensure the delivery of the service line business plan and quality improvements.

What are the priorities for the services under this role?

The priorities for the services under this role include CAMHS and Eating Disorders, which are significant within the NHS Long-Term Plan and local SWL ICB Mental Health transformation plans.

Is there an opportunity for career development in this role?

Yes, the Trust offers career development opportunities as part of its commitment to creating a positive and welcoming environment for its staff.

What kind of leadership style is expected from the Head of Service Delivery?

The Head of Service Delivery is expected to adopt a collaborative, visionary, motivational, and problem-solving leadership style to guide and support the team.

Are there any specific standards the Head of Service Delivery must meet?

Yes, the Head of Service Delivery must meet performance, quality, and financial objectives as part of their responsibility to ensure the service line operates effectively.

How does the Trust support diversity and inclusion?

The Trust is committed to being inclusive and diverse, actively working to be anti-racist and seeking to attract individuals from various backgrounds and experiences to enrich their organization.

What recent developments has the Trust undertaken?

The Trust has built two brand new world-class mental health facilities at Springfield University Hospital and plans to invest a further £120 million to upgrade and modernize its estate by 2027.

Who can I contact for further details or an informal visit?

You can contact Dr. Joel Khor, Clinical Director for CAMHS & AAED, at 07779440879 or Mr. Richard Morton, Deputy Director of Operations, at 07971342554 for further details or informal visits.

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South West London and St George's Mental Health NHS Trust

Making Life Better Together

Science & Healthcare
Industry
1001-5000
Employees
2000
Founded Year

Mission & Purpose

South West London and St George's Mental Health NHS Trust provides a comprehensive range of mental health services, including inpatient, outpatient, and community care. Their mission is to deliver high-quality, compassionate support that promotes recovery and mental well-being for individuals across the region. They prioritize patient-centered care, focusing on collaboration and innovation to improve service delivery. By engaging with patients, families, and communities, they strive to create a supportive environment that addresses the unique needs of those experiencing mental health challenges, ensuring accessible and effective care.