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Head of Transfer Agency Ireland (PCF 33)

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State Street

3mo ago

  • Job
    Full-time
    Expert Level
  • Business, Operations & Strategy
    Banking & Finance
  • Dublin

AI generated summary

  • You need 15+ years in Transfer Agency, strong technical knowledge, senior client interaction experience, team leadership, strategic thinking abilities, and a relevant degree.
  • You will lead TA strategy execution, ensure service delivery and risk management, foster a culture of innovation, develop talent, and manage client relationships while driving operational excellence.

Requirements

  • 15 years plus working experience in Transfer Agency and/or Fund Administrations
  • Technical knowledge of Transfer Agency activities and associated regulations
  • Enterprise leadership skills managing client service delivery and business growth
  • Experience interfacing at a senior level with clients, service providers and regulators
  • Strong team leadership, coaching, mentoring, communication and presentation skills
  • Focus on talent management, optimizing technology and managing operational risk
  • Energy, enthusiasm and an obsession with service quality and delivering to our clients
  • An ability to think strategically, managing complexity, change and multiple priorities
  • A relevant graduate degree or masters qualification that can be leveraged in this role

Responsibilities

  • Ownership of the design and execution of the Ireland TA strategy
  • Accountable for the operational service delivery and the client experience. Ensure day to day service delivery and operational risk management across Transfer Agency.
  • Governance of the TA risk profile including ensuring TA meet all Regulatory requirements. Demonstrate a 'Risk Excellence' culture by establishing the tone at the top and drive a culture of Risk Excellence across Transfer Agency teams.
  • Leadership and culture of the TA group in Ireland with a focus on employee engagement and the development and retention of talent
  • Driving the technology strategy and execution of TA strategic plans
  • Driving a culture of innovation and transformation throughout the team.
  • Partner with Sales, Relationship & Product teams to support management of key client relationships and service delivery, and new business opportunities
  • Identify operational risk and formulate solutions to mitigate risk.
  • Develop leaders and create sustainable succession plans for self and direct reports

FAQs

What is the job title for this position?

The job title is Head of Transfer Agency Ireland (PCF 33).

What are the key responsibilities of the Head of Transfer Agency Ireland?

The key responsibilities include ownership of the Ireland TA strategy, accountability for operational service delivery and client experience, governance of the TA risk profile, leadership and culture development, driving technology and innovation strategies, and identifying operational risks.

Who does the Head of Transfer Agency Ireland report to?

The Head of Transfer Agency Ireland reports to both the EMEA Head of Transfer Agency and the COO of Ireland.

What type of experience is required for this role?

A candidate should have over 15 years of working experience in Transfer Agency and/or Fund Administration, along with a proven track record at a senior level of running operations teams.

What are some essential skills for the Head of Transfer Agency Ireland position?

Essential skills include outstanding product/service knowledge in Transfer Agency, project management, analytical and strategic thinking, effective problem-solving, and strong team leadership abilities.

Is there a requirement for regulatory approval for this role?

Yes, approval from the Central Bank of Ireland will be required prior to taking up the role, in compliance with regulatory requirements.

What educational qualifications are preferred for this position?

A relevant graduate degree or master's qualification that can be leveraged in this role is preferred.

What kind of culture does State Street promote?

State Street promotes a culture of inclusion, diversity, and equity, encouraging employee engagement and valuing unique talents.

Are there benefits associated with this position?

Yes, there are numerous benefits including generous holiday entitlements, hybrid work-life balance support, private medical insurance, mental health support, a pension plan, and a profit-sharing scheme.

What is the focus of the team you will be joining?

The team is part of State Street Global Services (SSGS) which provides essential financial tools for asset owners and managers to deliver effective investment solutions.

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State Street

We’re at the heart of financial services. And our clients are at the heart of everything we do.

Finance
Industry
10,001+
Employees
1792
Founded Year

Mission & Purpose

At State Street, we partner with institutional investors all over the world to provide comprehensive financial services, including investment management, investment research and trading, and investment servicing. Whether you are an asset manager, asset owner, alternative asset manager, insurance company, pension fund or official institution, you can rely on us to be focused on your challenges. We are committed to doing what it takes to help you perform better — now and in the future.