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Health Coordinator - TX

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Health Care Service Corporation

3mo ago

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Healthcare
  • Richardson

AI generated summary

  • You need 2 years with automated systems (or 3 years total), managed care experience, knowledge of medical terminology and claims, PC skills, and strong communication and customer service abilities.
  • You will contact members to educate them on medical management programs, conduct research, perform data entry, respond to inquiries, and support clinicians in their activities.

Requirements

  • 1 year of college and 2 years experience with automated systems OR 3 years experience with automated systems.
  • 1 year experience with managed care system(s) or medical systems (i.e.; hospital or doctor office).
  • Experience coordinating member needs, providing assistance to members, and analyzing member needs.
  • Knowledge of medical terminology.
  • Knowledge of medical claims systems.
  • PC proficiency including Microsoft Office applications.
  • Customer service skills.
  • Verbal and written communications skills including developing written correspondence to members and to other department personnel and coaching skills to educate members on medical issues.

Responsibilities

  • This position is responsible for contacting members to inform and educate them on our medical management programs; conducting research, performing data entry, responding to inquiries from members, and supporting the clinicians in the Medical Management department with their provider and member activities.

FAQs

What is the job title for this position?

The job title is Health Coordinator - TX.

Where is this position located?

This position is 100% telecommute, allowing employees to work from home.

Are weekends required for this position?

Yes, weekends are required for this position.

What are the educational requirements for this role?

The role requires either 1 year of college and 2 years of experience with automated systems or 3 years of experience with automated systems.

What kind of experience is necessary for this job?

Candidates should have at least 1 year of experience with managed care systems or medical systems, as well as experience coordinating member needs and analyzing those needs.

Is knowledge of medical terminology required for this position?

Yes, knowledge of medical terminology is required.

What types of skills are necessary for this job?

Necessary skills include customer service skills, verbal and written communication skills, and proficiency in PC applications, particularly Microsoft Office.

Are there any preferred qualifications for this position?

Yes, preferred qualifications include college courses in computer science or the medical field.

What types of tasks will the Health Coordinator be responsible for?

The Health Coordinator will be responsible for contacting members about medical management programs, conducting research, performing data entry, responding to member inquiries, and supporting clinicians in their activities.

Is this company an equal opportunity employer?

Yes, HCSC is an Equal Opportunity Employment/Affirmative Action employer dedicated to providing an inclusive workplace.

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Health Care Service Corporation

Empowering Whole Person Health With Compassion and Innovation

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), is an Independent Licensee of the Blue Cross and Blue Shield Association. We are the largest customer-owned health insurer in the United States, serving more than 18.6 million members through our Plans in Illinois, Montana, New Mexico, Oklahoma, and Texas. For nearly a century, we have enabled and coordinated the access to quality care for millions of members. Our experience and industry knowledge establishes a solid foundation for our future—driving innovations that further expand access, improve health outcomes, and reduce costs. Embedded within the fabric of how we operate is a deep sense of caring and commitment that informs how we serve our members, engage in local communities, and deliver positive change to the health care industry. As health care needs evolve, we leverage our portfolio of companies to deliver differentiated value to all industry stakeholders so that, together, we make more possible.