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Healthcare Assistant - Outpatients

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Buckinghamshire Healthcare NHS Trust

1mo ago

  • Job
    Full-time
    Entry Level
  • Healthcare

AI generated summary

  • You must prepare clinics, communicate effectively with patients, perform basic observations, assist with specimens, manage your workload, support manual handling, and report incidents.
  • You will prepare clinics, assist patients, perform basic observations, collect specimens, advocate for patients, manage workload, and ensure proper communication within the team.

Requirements

  • Ensure clinics are prepared and ready in good time, to ensure an efficient professional service can be provided.
  • Communicate with patients and their visitors in order to promote their comfort and well-being
  • Communication with other members of the organisation and respond appropriately
  • Perform basic observations, BP, pulse, height, weight, urinalysis, peak flow, blood glucose monitoring, reporting and recording results accurately.
  • Assist with collection of specimens for laboratory analysis and or collect specimens as directed, forwarding to correct location.
  • Act as a chaperone when required to protect the interests of patients and colleagues, and preserve the patient’s privacy and dignity.
  • Act as a patient advocate.
  • Manage own workload and prioritise own actions in the work place.
  • Staff are able and expected to work across multiple specialties, so that all areas can be covered if the regular nurses are absent e.g. Annual leave/sickness.
  • Assist with manual handling and transferring of patients complying with the Trust Moving and Handling policy
  • Report Accidents/incidents to nurse in charge and complete appropriate Trust forms.
  • Direct patients to other Wards/Departments as required.

Responsibilities

  • Ensure clinics are prepared and ready in good time, to ensure an efficient professional service can be provided.
  • Communicate with patients and their visitors in order to promote their comfort and well-being
  • Communication with other members of the organisation and respond appropriately
  • Perform basic observations, BP, pulse, height, weight, urinalysis, peak flow, blood glucose monitoring, reporting and recording results accurately.
  • Assist with collection of specimens for laboratory analysis and or collect specimens as directed, forwarding to correct location.
  • Act as a chaperone when required to protect the interests of patients and colleagues, and preserve the patient’s privacy and dignity.
  • Act as a patient advocate.
  • Manage own workload and prioritise own actions in the work place.
  • Staff are able and expected to work across multiple specialties, so that all areas can be covered if the regular nurses are absent e.g. Annual leave/sickness.
  • Assist with manual handling and transferring of patients complying with the Trust Moving and Handling policy
  • Report Accidents/incidents to nurse in charge and complete appropriate Trust forms.
  • Direct patients to other Wards/Departments as required.

FAQs

What are the main responsibilities of a Healthcare Assistant in the Outpatients department?

The main responsibilities include ensuring clinics are prepared, communicating with patients, performing basic observations, assisting with specimen collection, acting as a chaperone, managing own workload, assisting with manual handling, reporting incidents, and directing patients as required.

Is previous experience required for this role?

Previous experience is not explicitly required, but a willingness to learn and provide compassionate care is essential.

What opportunities for career progression are available at Buckinghamshire Healthcare NHS Trust?

Buckinghamshire Healthcare NHS Trust offers learning and development opportunities to support your career progression within the organization.

What benefits can I expect as a Healthcare Assistant at Buckinghamshire Healthcare NHS Trust?

You can expect benefits such as generous annual leave entitlement, a pension scheme, access to NHS discount schemes, and health and wellbeing services to promote a healthy workforce.

Are there opportunities for flexible working?

Yes, we offer flexible and agile working opportunities to support a good work-life balance.

How does Buckinghamshire Healthcare NHS Trust promote diversity and inclusion?

The Trust is committed to promoting inclusion, ensuring all colleagues feel they belong, and creating a workplace where differences are valued and respected.

Who can I contact for more information about the position?

You can contact Bhavna Pascal, the Sister, via email at bhavna.pascal@nhs.net or by telephone at 01296 315731 for further details or an informal chat.

Will I need to assist with patient movement?

Yes, you will be expected to assist with manual handling and transferring of patients in compliance with the Trust's Moving and Handling policy.

What is the Trust's vision and mission?

The Trust's vision is to provide outstanding care, support healthy communities, and be a great place to work. Its mission is to provide personal and compassionate care every time.

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Buckinghamshire Healthcare NHS Trust

Science & Healthcare
Industry
5001-10,000
Employees
2010
Founded Year

Mission & Purpose

Buckinghamshire Healthcare NHS Trust offers a comprehensive range of services including acute, community, and outpatient care across Buckinghamshire. Their ultimate mission is to provide high-quality, patient-centered healthcare that promotes well-being and improves health outcomes for their local population. The Trust aims to ensure accessible, effective, and compassionate care, working to enhance the health and quality of life for all individuals in their community.