FAQs
What does the role of a Healthcare Support Worker in the Rapid Response team involve?
The role involves providing person-centered care in the community, working as part of a multidisciplinary team to deliver unplanned nursing and therapy care, avoid hospital admissions, support discharges, and manage crisis situations 24/7.
What are the working hours for this position?
The position requires working 37.5 hours per week as part of a 24/7 service.
Is a driving license required for this role?
Yes, applicants must evidence a full UK driving license and the ability to travel to various sites across Waltham Forest.
What type of training will new hires receive?
New starters will undergo a comprehensive induction of up to two weeks that includes mandatory training, systems training, and the allocation of equipment.
Is there a probationary period for this position?
Yes, this post will be subject to a probationary period, although internal applicants may be exempt depending on their current status.
How does the organization support staff well-being?
The organization supports staff well-being by providing engagement sessions, health and wellbeing resources, and a welcoming induction process for new starters.
What is the High Cost Area Supplement and how does it apply to this role?
The High Cost Area Supplement for this post is 15% of the basic salary, with a minimum payment of £4,313 and a maximum payment of £5,436 per annum pro rata.
How does the Rapid Response team handle incident reporting?
Staff are required to report incidents appropriately using trust and national frameworks and contribute to supporting lessons learned within the service.
Who should I contact if I have questions about the post?
For questions regarding the post, you can contact Alimata Duval at 07808878160 or via email at Alimata.duval@nelft.nhs.uk.
What is the importance of COVID-19 vaccination for staff?
The organization encourages all staff to be double vaccinated and receive a booster, recognizing this as the best defense against COVID-19 for patients, staff, and their families.