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HIM Protected Health Information Specialist, Remote, Health Information Management, FT, 08:30A-5P

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Baptist Health

Yesterday

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Healthcare

AI generated summary

  • You need a high school diploma (or equivalent), preferably an Associate's in Health Information Management, RHIT/RHIA certification, strong computer skills, and excellent communication abilities.
  • You will support health information requests, ensure accurate disclosures, provide exemplary customer service, and adhere to confidentiality and legal guidelines while working collaboratively to meet departmental goals.

Requirements

  • High School, Cert, GED, Trn, Exper.
  • Prefers Associates Degree in Health information Management with Certified Record Health Information Technician (RHIT) and/or Registered Health Information Administrator (RHIA), Health Services Administration, or equivalent experience in acute care setting for a large healthcare organization.
  • Knowledge of medical terminology, clinical chart format and computer skills.
  • Ability to work in a highly-focused customer service oriented setting with high volume telephone experience.
  • Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
  • Excellent computer proficiency (MS Office – Word, Excel and Outlook).
  • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
  • Ability to multitask and work independently to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
  • Must be attentive to fine details and be a high volume performer with exceptional organizational skills.
  • Requires traveling to different sites for depositions or Court hearings.

Responsibilities

  • Serves as a primary source of support for the Health System with 8 Acute Care Hospitals, All Baptist Outpatient Services (over 50 locations) and all ambulatory surgical centers.
  • Responds to requests of former patients, physicians, hospital staff and other requestors for health information while preserving the confidentiality of patient's protected health information.
  • Performs quality assessment reviews on release of health information for proper, complete, and accurate disclosure by meticulously checking for all required components of requests received.
  • Answers phone calls and provides information adhering to hospital Disclosure of Medical Record Information policy and State and Federal law and HIPAA and Information Blocking regulations while providing exemplary customer service.
  • Works as a team to meet Release of protected health information and department goals.

FAQs

What does the HIM Protected Health Information Specialist do?

The HIM Protected Health Information Specialist serves as a primary source of support for the Health System, responding to requests for health information while ensuring the confidentiality of protected health information and performing quality assessments on the release of health information.

What are the working hours for this position?

The working hours for this position are from 08:30 AM to 05:00 PM.

Is prior experience in health information management required?

While prior experience is not explicitly required, an Associates Degree in Health Information Management, along with certifications such as RHIT or RHIA, is preferred, as well as equivalent experience in an acute care setting.

Is training provided for new hires in this position?

The job description does not specify, but new hires typically receive training to ensure they understand the policies and procedures necessary for the role.

Will the position require travel?

Yes, the role may require traveling to different sites for depositions or court hearings.

What skills are essential for this position?

Essential skills include knowledge of medical terminology, excellent verbal and written communication skills, proficiency in MS Office, strong organizational abilities, attention to detail, and the ability to multitask in a customer service-oriented environment.

What is the organization's mission?

Baptist Health South Florida is committed to delivering quality care with compassion, positively impacting the human experience for patients, employees, and physicians.

How does Baptist Health rank as an employer?

Baptist Health has been consistently recognized as one of Fortune’s 100 Best Companies to Work For and has received various accolades, including being named one of America’s Most Innovative Companies.

What type of relationships does Baptist Health seek to build with its employees and patients?

Baptist Health seeks to develop personal connections with colleagues and establish caring relationships with patients and their families, going beyond just delivering healthcare.

What is the company's stance on equal employment opportunity?

Baptist Health is an equal opportunity employer, including individuals with disabilities and veterans.

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Baptist Health

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

Baptist Health South Florida has been named a 2024 Fortune 100 Best Companies to Work For once again! This is the 24th year in a row on this extraordinary list. We have also been recognized for being among the best healthcare providers in the nation by U.S. News and World Report in its 2023-2024 Best Hospital rankings, as well as earning 45 high-performing honors. Baptist Health South Florida is the region's largest not-for-profit healthcare organization with more than 23,000 employees working across 11 hospital campuses and more than 100 outpatient and urgent care facilities throughout Miami-Dade, Monroe, Broward, and Palm Beach counties. In 2016, we welcomed the newest weapon in the fight against cancer: proton therapy treatment inside the world-class Miami Cancer Institute. At Baptist Health, we strive for excellence in everything we do. This commitment extends to our team, which we support with extensive training programs, millions of dollars in tuition assistance, comprehensive benefits, and more. Joining our award-winning culture means receiving the respect and support needed to achieve your best work. Discover why Baptist Health is the ideal place to excel! Join our Talent Community and stay up-to-date on our career opportunities!