FAQs
What are the primary responsibilities of the Assistant Manager at Hollister?
The Assistant Manager is responsible for driving sales, enhancing customer experience, overseeing daily store operations, administering staff training and development, and managing store presentation and stockroom operations.
What qualifications are required for this position?
A Bachelor's Degree or one year of supervisory experience in a customer-facing role is required, alongside fluency in English and German (CEFR B2). Strong problem-solving skills, inclusion and diversity awareness, and an interest in fashion are also essential.
What type of work environment can I expect?
The work environment is fast-paced and dynamic, requiring the ability to adapt to challenges while fostering a sense of belonging for both the team and customers.
Are there opportunities for career advancement?
Yes, there are opportunities for career advancement, as the company promotes from within and encourages Assistant Managers to grow into future leadership roles.
Do we offer flexible working hours?
Yes, we provide flexible working hours as part of our commitment to work-life balance.
Is there an employee discount available?
Yes, employees are eligible for a merchandise discount as part of their benefits.
What kind of training is provided for new employees?
Comprehensive training and development programs are offered to equip new employees with the necessary skills and knowledge for their roles.
Is there a probationary period for this role?
Yes, there is a six-month probationary period after which employees may receive an indefinite contract, depending on performance.
Do we offer any bonuses?
Yes, employees can participate in a quarterly sales bonus program as well as receive a Christmas bonus.
What benefits do you provide for mental health support?
We offer access to an Associate Assistance Program for free mental and behavioral health counseling, along with resources like the Headspace app for mental health support.