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Hollister Co. - Brand Representative, Pacific Centre

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Abercrombie & Fitch Co

5d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Vancouver
  • Quick Apply

AI generated summary

  • You must demonstrate adaptability, applied learning, attention to detail, multi-tasking abilities, and a strong work ethic.
  • You will engage with customers, provide excellent service, maintain store presentation, ensure asset protection, follow policies, and assist in training and development.

Requirements

  • Adaptability / Flexibility
  • Applied Learning
  • Attention to Detail
  • Multi-Tasking
  • Work Ethic

Responsibilities

  • The Hollister associate is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale.
  • Customer Experience
  • Store Presentation and Sales Floor
  • Communication
  • Asset Protection and Shrink
  • Policies and Procedures
  • Training and Development

FAQs

What is the main responsibility of a Hollister Brand Representative?

A Hollister Brand Representative is primarily responsible for providing great customer service by anticipating and responding to customer needs, initiating conversations, and creating a welcoming store environment.

Is experience in retail required for this position?

Experience in retail is not explicitly required, but having strong communication skills, an outgoing personality, and a passion for customer service are key qualifications.

What type of training and development opportunities are provided?

The company offers training and development programs to help associates grow their skills and advance their careers within Abercrombie & Fitch Co.

Is there a dress code for Brand Representatives?

While a specific dress code is not mentioned, candidates should embody the stylish and fashionable spirit of the Hollister brand.

What are the benefits offered to associates?

Associates are eligible for a variety of benefits, including merchandise discounts, flexible scheduling, opportunities for career advancement, and training and development programs.

How important is adaptability in this role?

Adaptability is essential as the role requires handling multiple tasks and responding flexibly to the dynamic retail environment.

Is a background in fashion necessary to apply?

A background in fashion is not necessary, but candidates should have a keen interest in it and be able to convey that enthusiasm in their work.

What qualities make a successful Hollister Brand Representative?

Successful candidates typically exhibit strong communication skills, a positive work ethic, attention to detail, and the ability to connect with customers in a genuine and relatable way.

Can I advance my career in Abercrombie & Fitch Co.?

Yes, there are opportunities for career advancement within the company as they encourage associates to develop their skills and grow professionally.

Are there any specific policies regarding asset protection and shrink?

Yes, associates are expected to understand and adhere to company policies and procedures regarding asset protection and shrink to maintain a secure store environment.

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Abercrombie & Fitch Co

Abercrombie & Fitch Co. is a leading, global specialty retailer of apparel and accessories for men, women and kids.

Retail & Consumer Goods
Industry
10,001+
Employees
1892
Founded Year

Mission & Purpose

Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. abercrombie kids sees the world through kids’ eyes, where play is life and every day is an opportunity to be anything and better anything. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. Gilly Hicks, offering intimates, loungewear and sleepwear, is designed to invite everyone to embrace who they are underneath it all. Social Tourist, the creative vision of Hollister and social media personalities, Dixie and Charli D’Amelio, offers trend forward apparel that allows teens to experiment with their style, while exploring the duality of who they are both on social media and in real life. The brands share a commitment to offering products of enduring quality and exceptional comfort that allow consumers around the world to express their own individuality and style. Abercrombie & Fitch Co. operates approximately 730 stores under these brands across North America, Europe, Asia and the Middle East.