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Home Health Team Coordinator Scheduler Full Time

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Aveanna Healthcare

23d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • People, HR & Administration
    Healthcare
  • Newark, +2

AI generated summary

  • You must be proficient in Microsoft Suite, have customer service experience, excellent communication skills, and prior home health and LTC scheduling experience, along with clinical assessment proficiency.
  • You will oversee scheduling, manage office communications, assist clients and staff, maintain records, support operational goals, and ensure compliance with regulations while providing excellent service.

Requirements

  • Proficient with Microsoft Suite
  • Customer service experience
  • Excellent written and verbal communication skills
  • Prior scheduling Home Health scheduling experience
  • Prior scheduling LTC experience
  • Demonstrated proficiency in clinical assessments, documentation and compliance with policies and procedures

Responsibilities

  • Oversees scheduling and coordination.
  • Manage office calls, correspondence, calendaring, meetings, analytical support, etc.
  • Greet and assist clients, employees, and general public when entering office providing excellent client and employee customer service
  • Be accountable for all livelihood aspects as directed by the branch manager and home office, this includes appearance of office, customer satisfaction support and care to all patients, patient’s family members, and co-workers
  • Supervise daily administrative and communication activities for the office; establishing and maintaining database and filing systems per industry standard
  • Support ongoing client and employee requests including staff scheduling, preparing client materials, administrative and (in & out) processing of client files in alignment of government/health care standards
  • Support ongoing operational missions such as branch performance, retention and business growth
  • Work collaboratively with all branches and home office to ensure seamless coordination and service amongst our business and clinical delivery team
  • Participate in staff meetings, and meets regularly with branch management for individual supervision to meet performance objectives
  • Comply with HIPPA and Data Privacy Practices, and regulation.

FAQs

What are the working hours for the Home Health Team Coordinator Scheduler position?

The working hours are Monday to Friday from 8:00 am to 5:00 pm, and the position is onsite.

What are the essential job functions for this role?

The essential job functions include overseeing scheduling and coordination, managing office calls and correspondence, providing excellent customer service to clients and employees, supervising administrative activities, supporting ongoing client requests, working collaboratively with branches, participating in staff meetings, and complying with HIPAA and Data Privacy Practices.

What benefits does Aveanna Healthcare offer to employees in this position?

Aveanna Healthcare offers a 401(k) with match, health, dental, and vision benefits for employees working 30+ hours, tuition discounts and reimbursement, paid time off (PTO), sick time, and paid holidays.

What skills are required for the Home Health Team Coordinator Scheduler position?

The required skills include proficiency with Microsoft Suite, customer service experience, and excellent written and verbal communication skills.

Is prior experience in home health scheduling preferred for this position?

Yes, prior experience in home health scheduling and long-term care (LTC) scheduling is preferred for this role.

Are vaccinations required for employees in this position?

Yes, as an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements, including required vaccinations and testing, subject to exemptions for medical or religious reasons.

Will this position involve interaction with clients and the general public?

Yes, the role involves greeting and assisting clients, employees, and the general public, providing excellent customer service.

What compliance regulations must employees adhere to in this position?

Employees must comply with HIPAA regulations and Data Privacy Practices as part of their job responsibilities.

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Aveanna Healthcare

Revolutionizing the way homecare is delivered, one patient at a time.

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

It all started with a simple idea: How can we help people live better lives by providing better homecare? That idea became a company called Aveanna, dedicated to bringing new possibilities and new hope to those we serve. At Aveanna, we believe that the ultimate place for caring is right in the comfort of home. We are a new company that has quickly established itself as a pre-eminent, national leader in healthcare as well as homecare. We believe in clinical excellence, innovation, and compassionate care to every patient and family we are privileged to help. But what sets us apart most is our focus on the relationship between the caregiver and the patient. By surrounding our patients with superior resources, and by giving our caregivers better technology and training, we are able to provide superior care that makes a difference in what’s possible in outcomes and daily living. Aveanna’s leadership team has worked for more than 40 years building other great homecare companies on a national level. Now that experience is building the homecare company of the future. Today, Aveanna Healthcare cares for patients and families in 33 states through our rapidly growing network of more than 300 branch offices, offering a variety of care and services to more than 40,000 children and adults.