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Housekeeping Ambassador

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Sofitel

3mo ago

  • Job
    Full-time
    Entry Level
  • Hospitality & Retail
    Facilities Management
  • Mumbai
  • Quick Apply

AI generated summary

  • You need a warm personality, previous housekeeping experience, strong organizational skills, and the ability to anticipate guest needs while being professional and welcoming.
  • You will clean assigned guestrooms to standard, enhance guest experiences with personalized touches, and safeguard guests' privacy and belongings while delivering exceptional service.

Requirements

  • Warm and caring personality; previous housekeeping experience is an asset
  • Ability to anticipate and focus attention on guest needs, being professional and welcoming
  • Excellent organizational skills and time management

Responsibilities

  • Clean all assigned guestrooms to standard
  • Take initiative to add a personalized experience for the guest
  • Take ownership of guests’ privacy and belongings, while ensuring exceptional service

FAQs

What is the role of a Housekeeping Ambassador?

The Housekeeping Ambassador is responsible for cleaning assigned guestrooms to standard, personalizing guest experiences, and ensuring guests’ privacy and belongings are respected while providing exceptional service.

What experience is preferred for this position?

Previous housekeeping experience is considered an asset, but a warm and caring personality is essential.

What skills are important for the Housekeeping Ambassador role?

Important skills include the ability to anticipate and focus attention on guest needs, professionalism, welcoming demeanor, excellent organizational skills, and effective time management.

What benefits do employees receive?

Employees receive an employee benefit card for discounted rates at Accor worldwide, access to learning programs through our Academies, and opportunities for personal and professional development.

Are there opportunities for career growth within Accor?

Yes, there are opportunities to develop your talent and grow within your property and across the world.

How does Accor approach diversity and inclusion?

Accor is committed to attracting, recruiting, and promoting diverse talent, creating an inclusive work environment.

What should I expect from the working environment?

The working environment is focused on teamwork and collaboration, with a commitment to creating memorable experiences for guests.

Can I make a difference through my role?

Yes, by being a part of Accor, you have the ability to make a difference through their Corporate Social Responsibility initiatives.

Sofitel Art de Vivre

Travel & Leisure
Industry
10,001+
Employees
1964
Founded Year

Mission & Purpose

Sofitel Hotels & Resorts is a global ambassador of modern French luxury, where passionate travelers can indulge in chic experiences that artfully blend the essence of each destination with the brand’s French art-de-vivre spirit. Part of ALL - the Accor Live Limitless lifestyle loyalty program and with more than 120 addresses worldwide, Sofitel promises heartfelt service and luxurious settings that are modern and sophisticated; places where each and every traveler can feel like a special guest and find joie-de-vivre in daily life, the French way. The luxury brand also includes Sofitel Legend, with its five heritage addresses, where the best of past and present converge to create ultimate luxury experiences that are both timeless and elegant. Stunning architecture and culturally-rich experiences.