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Housekeeping Associate

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Marriott International

1mo ago

  • Job
    Full-time
    Junior Level
  • Hospitality & Retail
    Facilities Management

AI generated summary

  • You need a high school diploma or G.E.D., at least 1 year of related work experience, and no supervisory experience or certification.
  • You will manage room statuses, coordinate with departments, resolve issues, ensure safety compliance, assist guests, maintain professionalism, and perform various cleaning and administrative tasks.

Requirements

  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: At least 1 year of related work experience.
  • Supervisory Experience: No supervisory experience.
  • License or Certification: None

Responsibilities

  • Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of ‘Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list. Complete required Housekeeping paperwork.
  • Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

FAQs

What is the job title for this position?

The job title is Housekeeping Associate.

Where is the job location?

The job is located at the Sheraton Grand Bangalore Hotel at Brigade Gateway, Bengaluru, Karnataka, India.

What is the job category for this position?

The job category is Housekeeping & Laundry.

What type of schedule is offered for this position?

This position offers a full-time schedule.

Is this position management level?

No, this position is classified as non-management.

What are the educational qualifications required for this role?

A high school diploma or G.E.D. equivalent is required.

How much related work experience is preferred for this position?

At least 1 year of related work experience is preferred.

Is supervisory experience required for this job?

No supervisory experience is required for this position.

Are there any specific licenses or certifications needed to apply?

No, there are no specific licenses or certifications required for this position.

What are the primary responsibilities of a Housekeeping Associate?

Responsibilities include verifying room status, coordinating with various departments, documenting issues, preparing room assignments, ensuring cleaning of vacant dirty rooms, and completing necessary paperwork.

Are there any specific safety or security policies to follow?

Yes, associates are expected to follow all company and safety and security policies and procedures, report any problems or hazards, and complete safety training and certifications.

What type of interactions are expected with guests?

Associates are expected to welcome and acknowledge guests, anticipate and address their service needs, and thank them with genuine appreciation.

Does Marriott International support a diverse workforce?

Yes, Marriott International is an equal opportunity employer committed to hiring a diverse workforce and maintaining an inclusive culture.

What is the mission of the Sheraton Hotels & Resorts?

The mission is to be ‘The World’s Gathering Place’ and to create a sense of belonging through engaging experiences and thoughtful service.

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Marriott International

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.