FAQs
What is the primary responsibility of the HR Administrator at GameStop?
The primary responsibility of the HR Administrator is to support employees across the U.S. in GameStop stores by responding to inquiries and concerns related to Workday, Kronos, payroll, onboarding/offboarding, and other HR-related issues.
What type of work environment can I expect at GameStop?
You can expect a casual work environment that encourages a performance-driven culture focused on teamwork and delivering excellent customer service.
Is prior experience in HR required for this position?
Yes, at least 1 year of HR Generalist or Payroll experience is required, preferably in a high-volume environment.
What tools and software will I be using in this role?
As an HR Administrator, you will be using the Workday platform, and familiarity with Zendesk is highly preferred.
What qualifications do I need for the HR Administrator position?
A Bachelor’s degree in a related field, such as human resources, operational leadership, or organizational development, is required, along with experience in HR or Payroll.
Will I have to handle customer service-related issues?
Yes, part of your role involves assisting associates with their needs and effectively managing conflicts and concerns that arise via phone and email.
Are there opportunities for career growth within GameStop?
Yes, GameStop supports a growth-oriented environment where employees can thrive and take ownership of their responsibilities.
What skills are essential for this position?
Essential skills include strong conflict management, excellent interpersonal skills, the ability to maintain confidentiality, and proficiency in Microsoft Office programs, particularly Excel, Outlook, PowerPoint, and Word.
Is overtime required during certain times of the year?
Yes, you may need to work additional hours during peak seasons when special projects are required.
What employee benefits are offered for full-time positions?
Full-time store positions are eligible for incentive programs, health benefits, paid time off, a 401(k), employee discounts, and the possibility of bonuses and other incentives.