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HR Administrator

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GameStop

Aug 20

Applications are closed

  • Job
    Full-time
    Junior Level
  • People, HR & Administration

Requirements

  • Bachelor’s degree required in a related field, human resources, operational leadership, organizational development, or other discipline.
  • 1+ years of HR Generalist or Payroll experience required, preferable in high volume environment.
  • Workday experience required.
  • Zendesk highly preferred.
  • Must be able to exercise strong judgment and independently take appropriate actions within defined HR policies and procedures.
  • Thrives in a growth environment, self-motivated, pro-active, and takes ownership of responsibilities.
  • Strong conflict management and resolution skills.
  • Demonstrated success and willingness to manage multiple priorities and a high-volume workload.
  • Excellent self-management, interpersonal skills, and ability to maintain confidentiality.
  • Proficient knowledge of Windows-based business computers and Microsoft Office programs; specifically, Excel, Outlook, PowerPoint, and Word.
  • Demonstrated ability to model customer-focused behaviors leading to outstanding customer experiences.
  • Must be able to work additional hours during peak seasons when special projects are required.
  • Consistently demonstrates a commitment to GameStop policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities.

Responsibilities

  • Assist associates (employees) professionally, via phone and email, in response to questions, concerns, and requests for assistance.
  • Maintain the confidentiality and security of data accessed during daily activities.
  • Consistent with established guidelines, escalate specified types of concerns to other HR team members or supervisor.
  • Work as a team member to maintain the highest quality of customer service and productivity; provide coverage for other team members as needed.
  • Establish and maintain effective working relationships with co-workers, supervisor, and individuals at all levels of the organization.
  • Experience with Workday platform.
  • Perform other related duties as assigned.

FAQs

What is the primary responsibility of the HR Administrator at GameStop?

The primary responsibility of the HR Administrator is to support employees across the U.S. in GameStop stores by responding to inquiries and concerns related to Workday, Kronos, payroll, onboarding/offboarding, and other HR-related issues.

What type of work environment can I expect at GameStop?

You can expect a casual work environment that encourages a performance-driven culture focused on teamwork and delivering excellent customer service.

Is prior experience in HR required for this position?

Yes, at least 1 year of HR Generalist or Payroll experience is required, preferably in a high-volume environment.

What tools and software will I be using in this role?

As an HR Administrator, you will be using the Workday platform, and familiarity with Zendesk is highly preferred.

What qualifications do I need for the HR Administrator position?

A Bachelor’s degree in a related field, such as human resources, operational leadership, or organizational development, is required, along with experience in HR or Payroll.

Will I have to handle customer service-related issues?

Yes, part of your role involves assisting associates with their needs and effectively managing conflicts and concerns that arise via phone and email.

Are there opportunities for career growth within GameStop?

Yes, GameStop supports a growth-oriented environment where employees can thrive and take ownership of their responsibilities.

What skills are essential for this position?

Essential skills include strong conflict management, excellent interpersonal skills, the ability to maintain confidentiality, and proficiency in Microsoft Office programs, particularly Excel, Outlook, PowerPoint, and Word.

Is overtime required during certain times of the year?

Yes, you may need to work additional hours during peak seasons when special projects are required.

What employee benefits are offered for full-time positions?

Full-time store positions are eligible for incentive programs, health benefits, paid time off, a 401(k), employee discounts, and the possibility of bonuses and other incentives.

Power to the Players

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

GameStop offers games, entertainment products and technology through its ecommerce properties and stores. Learn about career opportunities at https://careers.gamestop.com