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HR Administrator

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BBC

2mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    People, HR & Administration
  • Birmingham

AI generated summary

  • You should have strong IT and communication skills, HR admin experience, attention to detail, problem-solving ability, teamwork, prioritization skills, and familiarity with People systems like SAP.
  • You will provide HR admin support, maintain accurate employee data, respond to queries, handle correspondence, and collaborate with colleagues to ensure efficient service delivery.

Requirements

  • Good IT and excellent communication skills
  • Prior experience of working in an HR shared service/HR administration or very similar environment
  • Ability to transact high volumes of queries
  • Excellent attention to detail and accuracy when entering data; ensuring facts are correct, complete and consistent
  • Proven and effective administrative skills
  • Uses standard procedures and initiative to solve problems
  • Understands how to handle, resolve and escalate enquiries; passes on information promptly
  • Understands how to work effectively in a team to deliver
  • Prioritisation skills, the ability to work on own initiative
  • Prior experience of working with People systems (such as SAP)

Responsibilities

  • To provide HR administrative service to employees, following clearly defined processes, in line with defined SLAs
  • Ability to use People systems, entering data into relevant systems with high attention to detail
  • To ensure that administrative processes are undertaken in line with policy e.g. right to work
  • To provide accurate and timely transactional responses and communication with the BBC workforce, responding to queries and requests as appropriate
  • To accurately maintain People-related data and personnel files, ensuring confidentiality
  • To provide answers confidently based on data and understanding of policy and process
  • To open any relevant (physical) correspondence and scan/record relevant materials
  • To prepare and send any (physical) correspondence required to complete processes in an accurate and timely fashion
  • To work collaboratively with colleagues to deliver good service
  • To produce MI reports and data from relevant systems in order to answer queries

FAQs

Do we support remote work?

Yes, we support remote work in a hybrid format, allowing for a balance between office working and home working.

What is the salary range for this position?

The salary range for this position is £21,300 - £24,300, depending on relevant skills, knowledge, and experience.

What is the contract type for this role?

This role is an attachment or fixed-term contract for 12 months.

What are the main responsibilities of the HR Administrator?

The main responsibilities include providing HR administrative services, maintaining People-related data, responding to queries, and ensuring administrative processes align with policies.

Are there any training and development opportunities available?

Yes, the BBC offers unrivalled training and development opportunities through its in-house Academy, which hosts a range of internal and external courses.

How many days of annual leave do employees receive?

Employees receive 25 days of annual leave, with an option to buy an extra 5 days.

What qualifications are required for this role?

Prior experience in HR shared service/administration is essential, along with good IT and communication skills, attention to detail, and effective administrative skills.

Is any specific experience with People systems required?

While not essential, prior experience with People systems, such as SAP, is considered desirable.

What benefits does the BBC offer?

Benefits include a negotiable salary package, flexible working hours, a defined pension scheme, and discounts on dental, health care, and gym services.

What is the working week for this role?

The role offers a flexible 35-hour working week to support work-life balance.

How does the BBC approach diversity and inclusion?

The BBC is committed to diversity and equality of opportunity, welcoming applications from individuals of all backgrounds and ensuring a respectful working environment.

Can I discuss flexible working options during the application process?

Yes, you are welcome to indicate your preference for flexible working options in your application, although it's not obligatory.

Who should I contact for adjustments or access requirements during the interview process?

You can contact reasonable.adjustments@bbc.co.uk for discussions regarding adjustments or access requirements for the interview process.

What kind of team environment can I expect in this role?

You can expect to work in a fast-paced, energetic team where collaboration and making a difference are highly valued.

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BBC

Make the moments that matter. #YouMakeTheBBC

Entertainment & Media
Industry
10,001+
Employees
1922
Founded Year

Mission & Purpose

The BBC is the world’s leading public service broadcaster. We’re impartial and independent, and every day we create distinctive, world-class programmes and content which inform, educate and entertain millions of people in the UK and around the world. We do this across: - A portfolio of television services, including the UK’s most-watched channel BBC One, the pioneering online youth service BBC Three, and our multi award-winning channels for children, as well as national and regional television programmes and services across England. Northern Ireland, Scotland and Wales - Ten UK-wide radio networks, providing the best live music broadcasting in the UK, as well as speech radio which informs, educates and entertains. We also have two national radio services each in Scotland, Wales and Northern Ireland and 39 local radio stations across England and the Channel Islands, providing an invaluable and unique service to listeners across the UK - Our digital services including BBC News, Sport, Weather CBBC and CBeebies, iPlayer and BBC Sounds, BBC Red Button and our vast archive - BBC World Service television, radio and online on more than 40 languages