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HR Business Systems Analyst

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Harvard University

1mo ago

  • Job
    Full-time
    Senior Level
  • IT & Cybersecurity
    People, HR & Administration
  • Boston

AI generated summary

  • You need a high school diploma, 5+ years in HRIS, IT, or data analytics, strong MS Office skills, HR knowledge, excellent interpersonal skills, and the ability to maintain confidentiality.
  • You will audit and resolve PeopleSoft data issues, process HR transactions, manage projects, support HRIS needs, analyze metrics, and assist with system upgrades and training.

Requirements

  • High School Diploma, GED, or equivalent is required.
  • Education beyond high school may count toward experience.
  • 5+ years of experience in HRIS, IT, or data analytics is required.
  • Microsoft Office (Word, Excel, PowerPoint, and Outlook) is required.
  • Overall knowledge of HR practices and experience with benefits and/or medical case management preferred, including ADA regulations and federal and state leave guidelines.
  • Excellent interpersonal skills and the ability to work with people in sensitive situations with empathy, objectivity, and respect.
  • This position requires a high degree of confidentiality.
  • Outstanding customer focus, organization, attention to detail, problem-solving, and dedication to due diligence.
  • Must be able to work in a fast-paced deadline driven environment; to work in and learn multiple systems and processes; be able to multi-task, prioritize work and adapt to shifting priorities.
  • Strong relationship building skills as well as the ability to build trust and credibility with different stakeholders, i.e., employees, vendors, managers.
  • Strong writing and facilitation skills.
  • The successful candidate must be able to work independently and as part of a team.

Responsibilities

  • Audit, troubleshoot, and resolve PeopleSoft (PS) data issues
  • Make data adjustments in the system, including adding, extracting, and uploading HR data
  • Process PeopleSoft, QlikView, and other HRIS security requests and participate in the University-Wide Yearly Access Review audits
  • Assist with PeopleSoft ePerformance maintenance, new PS release implementations when necessary, and staff salary increase/review processing
  • Process HR personnel transactions as needed
  • Design and produce HR surveys and present analysis using Qualtrics and Excel
  • Work on HRIS-related projects and assist with other technical department-wide projects when needed
  • Participate on multiple University-wide HRIS committees
  • Act as a backup for the Associate Director of HRIS
  • Consulting with HR managers and other departments to determine HRIS needs
  • Analyzing HRIS performance metrics and resolving application issues
  • Documenting processes, identifying HR concerns, and compiling data analysis reports
  • Performing application upgrades, as well as providing training and technical support
  • Developing and implementing new processes and systems for efficient HR management
  • Optimizing HRIS processes, integrating new software, and performing diagnostic tests
  • Ensuring the efficient recording and secure storage of HR metrics, including attendance and employee performance data
  • Performing audits on HR processes and documents, including hiring, termination of service, and payroll administration, when required
  • Conduct all standard duties of a business systems analyst including, but not limited to: gather requirements and define as-is vs to-be processes; develop scope in line with system capabilities; write test scripts and coordinate all UAT efforts; create documentation, training, and change management resources; support deployment and cutover activities
  • Manage projects, or collaborate with our HR PMO as needed, from start to finish that have been committed to on our roadmap
  • Partner closely with IT for alignment on platform and technical expertise, as well as periodic system upgrades, which include evaluating newly released HR features and developing plans for adoption if in support of operational needs
  • Use your expertise and understanding of the business to influence the HR Business Applications roadmap
  • Provide day-to-day production support for our HR Business Applications, which currently include ServiceNow HR and Simpplr
  • Responsible for other duties as assigned

FAQs

What is the role of an HR Business Systems Analyst at Harvard Business School?

The HR Business Systems Analyst supports the administration of HRIS and Payroll Services, collaborates to assess system needs, implements improvements, troubleshoots issues, and provides training and support to users.

What are the basic qualifications required for this position?

A high school diploma or equivalent is required, along with 5+ years of experience in HRIS, IT, or data analytics, and proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook).

Is previous experience with PeopleSoft necessary for this role?

While previous experience with PeopleSoft is not explicitly mentioned, experience in HRIS systems is required, and familiarity with PeopleSoft would be beneficial due to the specific responsibilities involving PeopleSoft data.

What types of projects will the HR Business Systems Analyst manage?

The analyst will manage medium to large-scale projects, conduct feasibility analyses, recommend solutions to build efficiencies, and support various HRIS-related projects.

What is the expected work format for this position?

This is a hybrid position requiring onsite work a minimum of 3 days per week at the Boston, MA campus.

Are there any specific technical applications the analyst will work with?

Yes, the analyst will work with applications such as PeopleSoft, QlikView, ServiceNow HR, and Simpplr.

What are the daily responsibilities of an HR Business Systems Analyst?

Daily responsibilities include troubleshooting data issues, processing HR personnel transactions, participating in HRIS-related projects, creating documentation and training resources, and providing ongoing support for HR Business Applications.

What skills are considered essential for candidates applying for this position?

Essential skills include strong analytical abilities, excellent interpersonal skills, attention to detail, problem-solving capability, and the ability to work under deadlines and shifting priorities.

Is there any support for professional development in this role?

Yes, the position offers access to professional development programs and classes at little or no cost.

Are there any benefits associated with this job?

Yes, there are comprehensive benefits including paid time off, health and welfare benefits, retirement plans, tuition assistance, and access to wellness programs.

Will there be opportunities for remote work in this position?

Yes, the position allows for remote work but in a hybrid format, with a requirement to be onsite a minimum of 3 days per week.

What is the application process for this role?

Candidates must submit a cover letter along with their application for consideration. Interviews may be conducted virtually or in-person.

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Harvard University

https://hr.harvard.edu/search-jobs

Education
Industry
1636
Founded Year

Mission & Purpose

Harvard University is a prestigious educational institution that provides undergraduate, graduate, and professional education across a wide range of disciplines. Their ultimate mission is to advance knowledge, foster intellectual growth, and prepare leaders who will make a difference globally. Harvard's purpose is to create an environment of academic excellence, encouraging innovation, critical thinking, and research that addresses complex challenges, while also promoting inclusive and diverse perspectives within their community.