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HR Integration and Implementation Support Consultant

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OneDigital

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • IT & Cybersecurity
    People, HR & Administration
  • Atlanta
  • Quick Apply

AI generated summary

  • You need an associate degree, 3-5 years of experience, ERP/HCM software knowledge, problem-solving skills, and the ability to present information and interpret instructions effectively.
  • You will improve customer experience with new system features, troubleshoot HR and payroll issues, lead projects, mentor team members, and enhance team collaboration and support functions.

Requirements

  • Associate degree (A.A. or A.S.) or equivalent from a two-year college or technical school
  • Three to five years related experience and or training.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Knowledge of ERP and HCM software systems and ability to quickly learn new software.
  • Ability to present information effectively and respond to questions from groups of managers, clients, and customers.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Self-motivated and able to function well in a team environment.
  • Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, verbal, diagram, or schedule form.

Responsibilities

  • Focuses on improving customer experience through introduction of new system features by implementing new functionality and training team members.
  • Troubleshoots issues from internal customers regarding payroll, benefits, taxes, paid time off, system access, and other human resource and payroll management issues. May work with external vendor support teams to resolve specific technical functionality issues and or request software enhancements.
  • May be asking to lead projects and hold team meetings on regular basis. Taking on more responsibility for certain aspects of the system support functions. Including being mentor to others on the team.
  • May serve as a project owner for one or more functionalities across the platforms. Examples being Time and Attendance, Performance Management, or Expense Management.
  • Seen a senior resource of others on the team. Fosters team building and other continuous improvement processes throughout both the team and the customers we serve.
  • Other duties as appropriate to the objectives of the role and goals of Resourcing Edge.

FAQs

What is the main focus of the HR Integration and Implementation Support Consultant role?

The main focus of this role is to ensure that systems are fully functional and secure, while providing support to internal and external customers, troubleshooting issues, and analyzing/deploying new functionalities.

What kind of experience is required for this position?

The position requires three to five years of related experience and training, along with an associate degree (A.A. or A.S.) or equivalent from a two-year college or technical school.

Are there opportunities for career growth in this role?

Yes, the role provides opportunities for career growth, including the possibility of leading projects, mentoring team members, and taking on more responsibilities related to system support functions.

What types of software knowledge are important for this position?

Knowledge of ERP and HCM software systems is important, and candidates should have the ability to quickly learn new software.

Can I apply if I don't have a Certified Payroll Professional certification?

Yes, while having a Certified Payroll Professional or Fundamentals of Payroll Certification is preferred, it is not a requirement for this position.

What is the work environment like for this role?

The work environment is typically an indoor office setting with excellent working conditions, characterized by the absence of disagreeable conditions.

What kind of skills are preferred for applicants?

Preferred skills include proficiency with Windows and Excel, strong client relationship building skills, and the ability to navigate multiple types of client interactions.

Does the company offer benefits and compensation beyond base pay?

Yes, the company provides variable compensation, commission, and/or annual bonuses based on individual and company performance, as well as health, wellbeing, retirement benefits, paid time off, and other perks.

Will I be responsible for training team members?

Yes, part of the responsibilities includes providing training to team members on new system features and functionalities.

How does the company support new employees during the transition into the role?

The company fosters a people-first culture and is committed to supporting employees through mentorship, continuous improvement processes, and by creating an inclusive environment where diverse backgrounds are celebrated.

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OneDigital

Fierce Advocates of Health, Success and Financial Security

Consulting
Industry
1001-5000
Employees
2000
Founded Year

Mission & Purpose

OneDigital’s team of fierce advocates helps businesses and individuals achieve their aspirations of health, success and financial security. Our insurance, financial services and HR platform provides personalized, tech-enabled solutions for a contemporary work-life experience. Nationally recognized for our culture of caring, OneDigital’s teams enable employers and individuals to do their best work and live their best lives. More than 75,000 employers and millions of individuals rely on our teams for counsel and access to fully integrated worksite products and services and the retirement and wealth management advice provided through OneDigital Investment Advisors. Founded in 2000 and headquartered in Atlanta, OneDigital maintains offices in most major markets across the nation.