Large

OneDigital’s team of fierce advocates helps businesses and individuals achieve their aspirations of health, success and financial security. Our insurance, financial services and HR platform provides personalized, tech-enabled solutions for a contemporary work-life experience. 

Nationally recognized for our culture of caring, OneDigital’s teams enable employers and individuals to do their best work and live their best lives. More than 75,000 employers and millions of individuals rely on our teams for counsel and access to fully integrated worksite products and services and the retirement and wealth management advice provided through OneDigital Investment Advisors. Founded in 2000 and headquartered in Atlanta, OneDigital maintains offices in most major markets across the nation. 

Consulting

OneDigital

Fierce Advocates of Health, Success and Financial Security

You must maintain confidentiality, have a related Bachelor's degree, 5+ years HR experience, excellent communication skills, project management ability, and prioritize multiple tasks effectively.

You will enhance employee relations, provide HR policy guidance, oversee onboarding, maintain employment records, manage benefits inquiries, ensure compliance, and participate in corporate projects.

Customer Relations

People, HR & Administration

Gadsden

<div><div><i>Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that&rsquo;s making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other&rsquo;s truest selves.</i></div><div></div><div><i>
We understand that pursuing a new job is a big deal. Maybe you&rsquo;re afraid you won&rsquo;t fit in. Well, here&rsquo;s the good news. For us, the days of &ldquo;fit in to get in&rdquo; are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.</i></div><div></div><div>
Our Newest Opportunity:</div><div>
The Human Resource Business Partner will assist with the daily functions of the Human Resource (HR) department including management of employee life cycle, benefits management, employee inquires and employee relations, and enforcing company policies and practices.</div><div></div><div>
Key Responsibilities</div><ul><li>
Partners with leaders and employees to improve work relationships, build morale, increase retention, and foster positive environment.</li><li>
Provide policy guidance and coaching to department leaders on issues related to all areas of human resources including, but not limited to employee relations, performance management, diversity, equity &amp; inclusion, company policies, compliance, engagement, retention, leaves and accommodations.</li><li>
Assists with employee relations issues, such as harassment allegations, work complaints, or other employee concerns.</li><li>
Oversees onboarding of team members to provide a great new employee experience.</li><li>
Prepare or maintain employment records and paperwork related to events, such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.</li><li>
Brief employees on key benefits; answers questions concerning benefit practices and policies.</li><li>
Participate or lead corporate sponsored projects including, but not limited to: compensation, organizational structure, standardization teams, job descriptions, acquisitions, employee engagement, etc.</li><li>
Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.</li><li>
Other duties as appropriate to the objectives of the role and goals of Resourcing Edge.</li></ul><div></div><div>
Required Experience</div><ul><li>
Ability to maintain strict confidentiality</li><li>
Bachelor's degree in Human Resource Management or related field</li><li>
5 or more years of related HR Generalist experience</li><li>
Must possess excellent written and oral communication skills</li><li>
Strong project management, interpersonal, and creative problem-solving skills</li><li>
Ability to work on multiple projects, requests, and other duties with a strong ability to prioritize them to meet established goals and objectives</li></ul><div></div><div>
Preferred Skills</div><ul><li><div>
PHR or SHRM-CP Certification preferred</div></li><li><div>
Maintain a thorough knowledge of benefit programs and related regulations.</div></li><li><div>
Strong work ethic with ability to simultaneously manage priorities and complete several projects and deliver within short term time frames.</div></li><li><div>
Ability to be flexible and to adapt quickly to ever changing business needs.</div></li></ul><div></div><div>
Work Environment</div><div>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job operates in an indoor office environment.</div><div></div><div><i>
The above statements are intended to describe the general nature and level of work being performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands and may change at any time with or without notice.</i></div><div></div><div>
The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.</div><div></div><div><br>
Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company&rsquo;s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.<br>
<br>
To learn more, visit: www.onedigital.com/careers</div><div></div><div>
OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.</div><div></div><div>
OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, &ldquo;protected characteristics&rdquo;). A copy of the Federal EEO poster is linked <div>here</div>.</div><div></div><div>
Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:</div><div></div><div><div>
City and County of San Francsico</div></div><div><div>
City of Los Angeles</div></div><div><div>
County of Los Angeles</div></div><div></div><div>
Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or &lsquo;ban the box&rsquo;] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.</div><div></div><div><i>
In short, we believe in hiring the most qualified applicant for the position, regardless of background.</i></div><div></div><div>
If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.</div><div></div><div>
Thank you for your interest in joining the OneDigital team!</div></div>

Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that’s making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other’s truest selves.
We understand that pursuing a new job is a big deal. Maybe you’re afraid you won’t fit in. Well, here’s the good news. For us, the days of “fit in to get in” are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.
Our Newest Opportunity:
The Human Resource Business Partner will assist with the daily functions of the Human Resource (HR) department including management of employee life cycle, benefits management, employee inquires and employee relations, and enforcing company policies and practices.
Key Responsibilities
Partners with leaders and employees to improve work relationships, build morale, increase retention, and foster positive environment.
Provide policy guidance and coaching to department leaders on issues related to all areas of human resources including, but not limited to employee relations, performance management, diversity, equity & inclusion, company policies, compliance, engagement, retention, leaves and accommodations.
Assists with employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
Oversees onboarding of team members to provide a great new employee experience.
Prepare or maintain employment records and paperwork related to events, such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
Brief employees on key benefits; answers questions concerning benefit practices and policies.
Participate or lead corporate sponsored projects including, but not limited to: compensation, organizational structure, standardization teams, job descriptions, acquisitions, employee engagement, etc.
Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
Other duties as appropriate to the objectives of the role and goals of Resourcing Edge.
Required Experience
Ability to maintain strict confidentiality
Bachelor's degree in Human Resource Management or related field
5 or more years of related HR Generalist experience
Must possess excellent written and oral communication skills
Strong project management, interpersonal, and creative problem-solving skills
Ability to work on multiple projects, requests, and other duties with a strong ability to prioritize them to meet established goals and objectives
Preferred Skills
PHR or SHRM-CP Certification preferred
Maintain a thorough knowledge of benefit programs and related regulations.
Strong work ethic with ability to simultaneously manage priorities and complete several projects and deliver within short term time frames.
Ability to be flexible and to adapt quickly to ever changing business needs.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job operates in an indoor office environment.
The above statements are intended to describe the general nature and level of work being performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands and may change at any time with or without notice.
The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.

To learn more, visit: www.onedigital.com/careers
OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.
OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, “protected characteristics”). A copy of the Federal EEO poster is linked here.
Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:
City and County of San Francsico
City of Los Angeles
County of Los Angeles
Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or ‘ban the box’] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.
In short, we believe in hiring the most qualified applicant for the position, regardless of background.
If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.
Thank you for your interest in joining the OneDigital team!

Human Resources Business Partner - OneDigital

Human Resources Business Partner

You need 5+ years in HR management, excellent communication skills, consultative selling experience, proficiency in Microsoft Office and CRM systems, and C-suite influence ability.

You will identify and close new business, collaborate with marketing, educate clients, manage relationships, create proposals, resolve issues, and foster teamwork for client satisfaction and retention.

Sales & Business Development

Charlotte

<div><div><i>Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that&rsquo;s making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other&rsquo;s truest selves.</i></div><div></div><div><i>
We understand that pursuing a new job is a big deal. Maybe you&rsquo;re afraid you won&rsquo;t fit in. Well, here&rsquo;s the good news. For us, the days of &ldquo;fit in to get in&rdquo; are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.</i></div><div></div><div>
Our Newest Opportunity:</div><div><div>
The HR Client Executive is responsible for developing new Human Resource Consulting (HRC) business opportunities, closing sales to achieve established annual sales goals, assisting in the creation of new service opportunities, assessing client needs, designing and implementing solutions to meet or exceed specified engagement results, facilitating and supporting account management activities and contributing to shared knowledge across the team that collaboratively connects the team to OneDigital colleagues and information. The Client Executive works closely and in partnership with OneDigital colleagues and Marketing team to identify and cultivate leads, as well as with client management and service teams to effectively and strategically service and retain clients.</div></div><div><div>
 As a brand ambassador for OneDigital, the Client Executive contributes to innovation and the advancement of existing solution capabilities, including cross sales referrals to other OneDigital products and services.</div></div><div></div><div>
Responsibilities:</div><ul><li>
Identify, prospect, and close new business via networking sources and organic prospects. Establish and develop referral sources, attend association events and meetings, and nurture vendor relationships to drive sales. Expected to meet quarterly and annual revenue goals.</li><li>
Partner with marketing team to seek out, develop and execute opportunities that support new business development and client retention activities to include participation in sales campaigns, presentations, webinars, articles, blog posts, collateral, trainings, whitepapers, alerts and public speaking opportunities. Pursue opportunities to provide thought leadership, education and HR expertise that grows OneDigital&rsquo;s brand awareness.</li><li>
Work closely with OneDigital colleagues to strategically identify, nurture and cultivate prospects and new markets for solicitation of new business. Proactively learn and promote OneDigital services.</li><li>
Educate prospects on business trends, compliance, products evolution, and company value proposition, with the intent to bolster OneDigital client retention and facilitate prospective new HRC sales. Respond to prospect inquiries and facilitate a successful sales process with clear priorities, determine services and appropriate service plans.</li><li>
Foster and work closely with HRC colleagues to ensure high client satisfaction, improve services and supportive processes. Meet annual sales goals and lead efforts to develop HRC products and services. Conduct periodic check-ins with clients and colleagues to ensure needs are being met and clients feels connected to our broad team and OneDigital.</li><li>
Create proposals and respond to Requests for Proposal (RFPs). Negotiate agreement terms with Principal approval that meet margin requirements and lead to successful outcomes for clients, colleagues and OneDigital. Manage a sales pipeline documenting activities in OneDigital&rsquo;s CRM technologies.</li><li>
Foster and manage overall relationship with clients to ensure high client satisfaction and annual retention goals.</li><li>
Work with colleagues supervising staff to manage escalated client issues to successful resolution and assist in facilitating client communication and reassignments as required.</li><li>
Proactively seek ongoing knowledge expertise in the HR environment as well as general business trends and practices; share expertise with others. Use knowledge to respond to prospect questions and strategize HR solutions to meet their needs.</li><li>
Actively engage with OneDigital colleagues across the company to build relationships and develop ideas that create business development opportunities and strengthen client retention.</li><li>
Intentionally model behavioral competencies and OneDigital values, demonstrating what expected performance looks like of HRC team members.</li><li>
Actively participate in OneDigital culture and relationship building initiatives across all business lines through active engagement, meeting attendance and by providing leadership, thought partnership, expertise, and open communication.</li></ul><div></div><div>
Requirements:</div><ul><li>
Must possess the ability to forecast opportunities and penetrate new business on a daily basis</li><li>
Possess excellent written and verbal communication skills</li><li>
Ability to articulate the company&rsquo;s value proposition and capabilities</li><li>
Must be PC proficient and familiar with database applications, Microsoft Office, and contact management tools</li><li>
Have a great attitude, strong work ethic, be ethical, and punctual</li><li>
Have the ability to thrive in a fast-paced environment</li><li>
Possess highly effective consultative selling skills</li><li>
Ability to work in a team environment</li><li>
Organizational skills and ability to multi-task prioritize and achieve sales objectives</li></ul><div>
Behavioral Competency Requirements:</div><ul><li>
Communication - clear, open and honest communication with the ability to facilitate difficult conversations, internally and externally, in a manner that leads to productive working relationships and actionable positive outcomes for all parties.</li><li>
Client chameleon &ndash; ability to influence and work proactively with clients of all different industries, personalities, working styles, levels of management and influence and respective expectations.</li><li>
Leadership Presence &ndash; consistently demonstrates the ability to lead, actively listen and ask powerful questions with confidence respectfully. Offer options, opinions, and direction. Come from a place of empathy and connect authentically with others. Build confidence in prospects, clients and team members. Inspire and motivate people into action.</li><li>
Innovation &ndash; Demonstrates creativity and alternative thinking to develop new ideas for and answers to work-related challenges.</li><li>
Account Management &ndash; models timely, proactive, relationally focused engagement with clients ensuring all parties understand the work to be performed, completion timeframes, budget constraints and quality standards. Plans proactively and collaboratively with clients on out-of-scope requests. Focuses on satisfaction and retention of clients.</li><li>
Coaching and Teamwork &ndash; consistent modeling, coaching and mentorship of behavioral competency requirements and service delivery practices that promote active and effective client work sharing throughout the team and role assignments, regular client updates for team members, collaborative work planning, skill building and actioning of positive behavioral competencies within the team.</li><li>
Efficiency &ndash; produces solid project and task outputs in a timely manner. Focuses on ways to streamline processes and work to provide desired results with minimal resource consumption.</li><li>
Effectiveness &ndash; produces consistent desired results through work quality.</li><li>
Time management &ndash; the ability to manage assigned work in a manner that provides the space and time required to complete and balance responsibilities effectively.</li><li>
Customer service &ndash; Bringing a consistent positive attitude to the team and the work with a client-centric focus to creative problem-solving, collaboration, option generation and decision-making. Adaptability to new ideas and information.</li><li>
Initiative &ndash; Proactively creates solutions for client business needs and challenges. Recognizes team and individual performance in a way that is meaningful for them. Drives continued positive progress in the face of obstacles.</li></ul><div><br>
Skill Requirements:</div><ul><li>
Ability to act with integrity, professionalism, and confidentiality.</li><li>
Ability to thrive in a fast-paced environment and meet or exceed annual sales and retention goals.</li><li>
Ability to articulate OneDigital&rsquo;s value proposition and capabilities.</li><li>
Excellent organizational skills and attention to detail.</li><li>
Strong oral, written, and verbal communication skills.</li><li>
Curiosity, an engaging style, and an urge to seek out creative solutions.</li><li>
Strong analytical and problem-solving skills.</li><li>
Proactive track record of managing prospect and client requests and a passion to advise on all aspects of HR.</li><li>
Resourcefulness and the ability to work with limited supervision in meeting deadlines.</li><li>
Deep knowledge of federal, state and local employment laws and regulations.</li><li>
Ability to travel as requested to support clients and OneDigital.</li><li>
Active development of social science knowledge that lends to understanding clients and employees.</li></ul><div><br>
Experience:</div><ul><li>
A minimum of 5 years HR management with strategic experience required. Bachelor&rsquo;s degree in Human Resources or Business Administration preferred.</li><li>
Experience selling ideas and influencing C-suite executives required.</li><li>
SHRM-SCP and/or HRCI-SPHR certifications are highly desirable.</li><li>
Must have experience or demonstrated aptitude of HRC sales process and tools.</li><li>
Must be proficient in database applications and management.</li><li>
Advanced skills in Microsoft Office applications, CRM systems and video conferencing technology, specifically Zoom and Microsoft Teams, are required. Experience with social media tools is preferred. Demonstrated ability to learn new technology systems.</li><li>
Bachelor&rsquo;s degree, preferred</li></ul><div></div><div>
Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company&rsquo;s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.<br>
<br>
To learn more, visit: www.onedigital.com/careers</div><div></div><div>
OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.</div><div></div><div>
OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, &ldquo;protected characteristics&rdquo;). A copy of the Federal EEO poster is linked <div>here</div>.</div><div></div><div>
Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:</div><div></div><div><div>
City and County of San Francsico</div></div><div><div>
City of Los Angeles</div></div><div><div>
County of Los Angeles</div></div><div></div><div>
Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or &lsquo;ban the box&rsquo;] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.</div><div></div><div><i>
In short, we believe in hiring the most qualified applicant for the position, regardless of background.</i></div><div></div><div>
If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.</div><div></div><div>
Thank you for your interest in joining the OneDigital team!</div></div>

Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that’s making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other’s truest selves.
We understand that pursuing a new job is a big deal. Maybe you’re afraid you won’t fit in. Well, here’s the good news. For us, the days of “fit in to get in” are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.
Our Newest Opportunity:
The HR Client Executive is responsible for developing new Human Resource Consulting (HRC) business opportunities, closing sales to achieve established annual sales goals, assisting in the creation of new service opportunities, assessing client needs, designing and implementing solutions to meet or exceed specified engagement results, facilitating and supporting account management activities and contributing to shared knowledge across the team that collaboratively connects the team to OneDigital colleagues and information. The Client Executive works closely and in partnership with OneDigital colleagues and Marketing team to identify and cultivate leads, as well as with client management and service teams to effectively and strategically service and retain clients.
 As a brand ambassador for OneDigital, the Client Executive contributes to innovation and the advancement of existing solution capabilities, including cross sales referrals to other OneDigital products and services.
Responsibilities:
Identify, prospect, and close new business via networking sources and organic prospects. Establish and develop referral sources, attend association events and meetings, and nurture vendor relationships to drive sales. Expected to meet quarterly and annual revenue goals.
Partner with marketing team to seek out, develop and execute opportunities that support new business development and client retention activities to include participation in sales campaigns, presentations, webinars, articles, blog posts, collateral, trainings, whitepapers, alerts and public speaking opportunities. Pursue opportunities to provide thought leadership, education and HR expertise that grows OneDigital’s brand awareness.
Work closely with OneDigital colleagues to strategically identify, nurture and cultivate prospects and new markets for solicitation of new business. Proactively learn and promote OneDigital services.
Educate prospects on business trends, compliance, products evolution, and company value proposition, with the intent to bolster OneDigital client retention and facilitate prospective new HRC sales. Respond to prospect inquiries and facilitate a successful sales process with clear priorities, determine services and appropriate service plans.
Foster and work closely with HRC colleagues to ensure high client satisfaction, improve services and supportive processes. Meet annual sales goals and lead efforts to develop HRC products and services. Conduct periodic check-ins with clients and colleagues to ensure needs are being met and clients feels connected to our broad team and OneDigital.
Create proposals and respond to Requests for Proposal (RFPs). Negotiate agreement terms with Principal approval that meet margin requirements and lead to successful outcomes for clients, colleagues and OneDigital. Manage a sales pipeline documenting activities in OneDigital’s CRM technologies.
Foster and manage overall relationship with clients to ensure high client satisfaction and annual retention goals.
Work with colleagues supervising staff to manage escalated client issues to successful resolution and assist in facilitating client communication and reassignments as required.
Proactively seek ongoing knowledge expertise in the HR environment as well as general business trends and practices; share expertise with others. Use knowledge to respond to prospect questions and strategize HR solutions to meet their needs.
Actively engage with OneDigital colleagues across the company to build relationships and develop ideas that create business development opportunities and strengthen client retention.
Intentionally model behavioral competencies and OneDigital values, demonstrating what expected performance looks like of HRC team members.
Actively participate in OneDigital culture and relationship building initiatives across all business lines through active engagement, meeting attendance and by providing leadership, thought partnership, expertise, and open communication.
Requirements:
Must possess the ability to forecast opportunities and penetrate new business on a daily basis
Possess excellent written and verbal communication skills
Ability to articulate the company’s value proposition and capabilities
Must be PC proficient and familiar with database applications, Microsoft Office, and contact management tools
Have a great attitude, strong work ethic, be ethical, and punctual
Have the ability to thrive in a fast-paced environment
Possess highly effective consultative selling skills
Ability to work in a team environment
Organizational skills and ability to multi-task prioritize and achieve sales objectives
Behavioral Competency Requirements:
Communication - clear, open and honest communication with the ability to facilitate difficult conversations, internally and externally, in a manner that leads to productive working relationships and actionable positive outcomes for all parties.
Client chameleon – ability to influence and work proactively with clients of all different industries, personalities, working styles, levels of management and influence and respective expectations.
Leadership Presence – consistently demonstrates the ability to lead, actively listen and ask powerful questions with confidence respectfully. Offer options, opinions, and direction. Come from a place of empathy and connect authentically with others. Build confidence in prospects, clients and team members. Inspire and motivate people into action.
Innovation – Demonstrates creativity and alternative thinking to develop new ideas for and answers to work-related challenges.
Account Management – models timely, proactive, relationally focused engagement with clients ensuring all parties understand the work to be performed, completion timeframes, budget constraints and quality standards. Plans proactively and collaboratively with clients on out-of-scope requests. Focuses on satisfaction and retention of clients.
Coaching and Teamwork – consistent modeling, coaching and mentorship of behavioral competency requirements and service delivery practices that promote active and effective client work sharing throughout the team and role assignments, regular client updates for team members, collaborative work planning, skill building and actioning of positive behavioral competencies within the team.
Efficiency – produces solid project and task outputs in a timely manner. Focuses on ways to streamline processes and work to provide desired results with minimal resource consumption.
Effectiveness – produces consistent desired results through work quality.
Time management – the ability to manage assigned work in a manner that provides the space and time required to complete and balance responsibilities effectively.
Customer service – Bringing a consistent positive attitude to the team and the work with a client-centric focus to creative problem-solving, collaboration, option generation and decision-making. Adaptability to new ideas and information.
Initiative – Proactively creates solutions for client business needs and challenges. Recognizes team and individual performance in a way that is meaningful for them. Drives continued positive progress in the face of obstacles.
Skill Requirements:
Ability to act with integrity, professionalism, and confidentiality.
Ability to thrive in a fast-paced environment and meet or exceed annual sales and retention goals.
Ability to articulate OneDigital’s value proposition and capabilities.
Excellent organizational skills and attention to detail.
Strong oral, written, and verbal communication skills.
Curiosity, an engaging style, and an urge to seek out creative solutions.
Strong analytical and problem-solving skills.
Proactive track record of managing prospect and client requests and a passion to advise on all aspects of HR.
Resourcefulness and the ability to work with limited supervision in meeting deadlines.
Deep knowledge of federal, state and local employment laws and regulations.
Ability to travel as requested to support clients and OneDigital.
Active development of social science knowledge that lends to understanding clients and employees.
Experience:
A minimum of 5 years HR management with strategic experience required. Bachelor’s degree in Human Resources or Business Administration preferred.
Experience selling ideas and influencing C-suite executives required.
SHRM-SCP and/or HRCI-SPHR certifications are highly desirable.
Must have experience or demonstrated aptitude of HRC sales process and tools.
Must be proficient in database applications and management.
Advanced skills in Microsoft Office applications, CRM systems and video conferencing technology, specifically Zoom and Microsoft Teams, are required. Experience with social media tools is preferred. Demonstrated ability to learn new technology systems.
Bachelor’s degree, preferred
Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.

To learn more, visit: www.onedigital.com/careers
OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.
OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, “protected characteristics”). A copy of the Federal EEO poster is linked here.
Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:
City and County of San Francsico
City of Los Angeles
County of Los Angeles
Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or ‘ban the box’] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.
In short, we believe in hiring the most qualified applicant for the position, regardless of background.
If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.
Thank you for your interest in joining the OneDigital team!

Client Executive - Human Resource Consulting - OneDigital

Client Executive - Human Resource Consulting

You need 4-6 years HR experience, preferably multistate payroll knowledge, strong HR law understanding, project management skills, Microsoft Office proficiency, and excellent communication abilities.

You will manage HR functions, handle multi-state payroll, administer benefits, support clients, conduct HR research, and ensure compliance while prioritizing quality and timely deliverables.

Ohio

<div><div><i>Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that&rsquo;s making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other&rsquo;s truest selves.</i></div><div></div><div><i>
We understand that pursuing a new job is a big deal. Maybe you&rsquo;re afraid you won&rsquo;t fit in. Well, here&rsquo;s the good news. For us, the days of &ldquo;fit in to get in&rdquo; are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.</i></div><div></div><div>
Our Newest Opportunity:</div><div><div><div>
Role Summary:<br>
At OneDigital, an HR Generalist is a developing HR professional who manages HR programs and projects partnering with our internal team and clients to advance their business objectives. While remaining objective and independent, HR Generalists conduct research to solve issues, provide recommendations, identify workflows and processes, and support the overall HR team to achieve the client&rsquo;s results. Responsibilities include executing and optimizing day-to-day HR processes, processing full cycle payroll, implementing strategic and tactical HR plans and processes, while ensuring efficient management of our client&rsquo;s resources. This position is hybrid and may require local onsite travel to client locations.</div></div></div><div></div><div><div><div><div><div>
Essential Duties and Responsibilities:</div></div></div><div><div><div><i>
General HR Duties</i>:</div></div><div><ul><li><div>
Support HR Consultant and clients on all tactical HR matters, including federal, multi-state and local compliance, the interpretation of policy and procedures, HR program audits, unemployment and Workers Compensation administration, performance management, hiring and dismissal protocols and support, compensation, labor management, and employee training and development.</div></li></ul></div><div><ul><li><div>
Responsible for independently managing multi-state payroll and related activities including computation of wage and overtime payments, calculating and recording payroll deductions, paycheck advances, bonus runs, commissions, fringe benefit reporting, separation payments, regular payroll audits, and serving as client representative with various state agencies including setting up of new states and local tax jurisdictions as needed.</div></li></ul></div><div><ul><li><div>
Works on system conversions and implementations related to payroll and time and attendance.</div></li></ul></div><div><ul><li><div>
Performs benefits administration to include enrollments, terminations, COBRA administration, open enrollment, and monthly invoice reconciliation.</div></li></ul></div><div><ul><li><div>
Provide effective remote and on-site consultative support as required to build a strong working alliance with current and prospective OneDigital clients.</div></li></ul></div><div><ul><li><div>
Conduct HR research and assist OneDigital team members and clients in developing, implementing, and executing HR policies, procedures, programs, trainings, presentations, documents, spreadsheets, client reports, surveys, assessments, recruitment-related activities, and other HR services as requested.</div></li></ul></div><div><ul><li><div>
Track, process, and facilitate communications for client employee leaves of absence and other workflows to optimize Client&rsquo;s HR Function.</div></li></ul></div><div><ul><li><div>
Ensure accurate file maintenance of all documents and data in shared drives.</div></li></ul></div><div><ul><li><div>
Proactively seek ongoing knowledge and expertise in the HR environment as well as general business trends and practices; share expertise with others.</div></li></ul></div><div></div><div><div><i><br>
Client Relationship and Account Management:</i></div></div><div><ul><li><div>
Collaborate with HR Consultant on client action plans, consult with, and provide information to contributing team members on a timely basis to meet client deadlines efficiently.</div></li></ul></div><div><ul><li><div>
Develop and maintain relationships with assigned clients&rsquo; management team and employees as directed.</div></li></ul></div><div><ul><li><div>
Identify opportunities to introduction solutions from OneDigital&rsquo;s broad team of colleagues.</div></li></ul></div><div></div><div><div><i><br>
Project Management:</i></div></div><div><ul><li><div>
Prioritize and manage time optimally in accordance with client&rsquo;s service plan.</div></li></ul></div><div><ul><li><div>
Manage workload and ever-changing priorities to ensure all deliverables are of top quality and met on a timely basis.</div></li></ul></div><div><ul><li><div>
Ensure accurate time tracking and descriptions of all client work performed.</div></li></ul></div><div><ul><li><div>
Make recommendations to HR Consultants regarding assignment of work.</div></li></ul></div><div><ul><li><div>
Pre-plan and communicate anticipated overages and coordinate with consultants or clients as appropriate and in writing prior to incurrence.</div></li></ul></div><div></div><div><div><i><br>
Other Key Functions:</i></div></div><div><ul><li><div>
Intentionally model behavioral competencies and OneDigital values, demonstrating what expected performance looks like of HRC team members.</div></li></ul></div><div><ul><li><div>
Follow and help improve standard operating procedures, tools, templates, and analytics to ensure consistent, efficient, and excellent client service for support across the HRC team.</div></li></ul></div><div><ul><li><div>
Plan, coordinate, and execute on the weekly internal Development Calls that serve as team professional development and team building.</div></li></ul></div><div><ul><li><div>
Support OneDigital business development efforts with HR expertise as requested. Proactively learn and promote OneDigital services.</div></li></ul></div><div><ul><li><div>
Actively participate in OneDigital culture initiatives and meetings through attendance and by providing ideas, expertise, and open communication.</div></li></ul></div><div><ul><li><div>
Perform other duties as needed.</div></li></ul></div></div><div></div><div><div><div><br>
Behavioral Competency Requirements:</div></div></div><div><div><div>
Demonstrated consistent proficiency of:</div></div><div><ul><li><div>
Communication - clear, open, and honest communication; developing proficiency to facilitate difficult conversations, internally and externally, in a manner that leads to productive working relationships and actionable positive outcomes for all parties.</div></li></ul></div><div><ul><li><div>
Client chameleon &ndash; the ability to work proactively and productively with clients and a dispersed team with varying personalities, working styles, demands, and ways in which they receive and respond to information.</div></li></ul></div><div><ul><li><div>
Interpersonal Effectiveness &ndash; willingness to actively listen and ask questions. Offer options, opinions, and direction. Come from a place of empathy and connect authentically with others. Adapts perspective as new information is presented.</div></li></ul></div><div><ul><li><div>
Innovation &ndash; demonstrates creativity and alternative thinking to develop new ideas for and answers to work-related challenges. Has the ability to work collaboratively in any environment, in person and remote, across clients and the organization. Has excellent problem-solving skills and an openness to different approaches to solving challenges.</div></li></ul></div><div><ul><li><div>
Account Management &ndash; models timely, proactive, relationally focused engagement with clients ensuring all parties understand the work to be performed, completion timeframes, budget constraints and quality standards.</div></li></ul></div><div><ul><li><div>
Coaching and Teamwork &ndash; consistent modeling of behavioral competency requirements and service delivery practices that promote sharing, skill building and actioning of positive behavioral competencies within the team and for clients. Demonstrates a deep level of care for colleague and client relationships.</div></li></ul></div><div><ul><li><div>
Efficiency &amp; Effectiveness &ndash; produces solid work product and task outputs in a timely manner and with consistent quality in the desired results. Focuses on ways to streamline processes and work to provide desired results with minimal resource consumption.</div></li></ul></div><div><ul><li><div>
Time management &ndash; the ability to manage assigned work in a manner that provides the space and time required to complete and balance responsibilities effectively. Demonstrated ability to support and manage the work and several client relationships at any given time, providing strong HR counsel and work product.</div></li></ul></div><div><ul><li><div>
Customer service &ndash; brings a consistently positive attitude to the team and the work with a client-centric focus to creative problem-solving, collaboration, option generation and decision-making. Adaptability to new ideas and information. Works with an appropriate sense of urgency, responsiveness, and pro-action.</div></li></ul></div><div><ul><li><div>
Initiative &ndash; proactively creates solutions for client business needs and challenges. Recognizes team and individual performance in a way that is meaningful for them. Drives continued positive progress in the face of obstacles.</div></li></ul></div></div><div></div><div><div><div><br>
Other Qualifications, Skills, and Requirements:</div></div></div><div><div><ul><li><div>
Ability to travel locally as required to support clients and OneDigital.</div></li></ul></div><div><ul><li><div>
A proactive track record of managing client requests and a passion for advising on all aspects of HR.</div></li></ul></div><div><ul><li><div>
Ability to act with integrity, professionalism, and confidentiality.</div></li></ul></div><div><ul><li><div>
Excellent organizational skills and attention to detail.</div></li></ul></div><div><ul><li><div>
Strong oral, written, and verbal communication skills.</div></li></ul></div><div><ul><li><div>
Curiosity, an engaging style, and an urge to seek out creative solutions.</div></li></ul></div><div><ul><li><div>
Strong analytical and problem-solving skills.</div></li></ul></div><div><ul><li><div>
Self-management of own time, awareness of client time, utilization of hours. Resourcefulness and the ability to work with limited supervision in meeting deadlines.</div></li></ul></div><div><ul><li><div>
Active networking and upkeep on HR trends and research to provide new ideas to the team.</div></li></ul></div><div><ul><li><div>
Active development of social science knowledge that lends to understanding clients and employees.</div></li></ul></div></div><div></div><div><div><div><br>
Education, Training &amp; Experience:</div></div></div><div><div><ul><li><div>
4-6 years of related or equivalent human resources experience; Bachelor&rsquo;s degree in Human Resources or Business Administration preferred.</div></li></ul></div><div><ul><li><div>
Experience processing full cycle multistate payroll is preferred.</div></li></ul></div><div><ul><li><div>
SHRM-CP and/or HRCI-PHR certifications are highly desirable.</div></li></ul></div><div><ul><li><div>
Solid foundation of HR knowledge &ndash; particularly, understanding of federal, state and local employment laws, regulations, and practices; multistate is ideal; as well as a keen ability to serve as a business partner.</div></li></ul></div><div><ul><li><div>
Familiarity with general business management functions. Demonstrates ability to work cross-functionally within an organization.</div></li></ul></div><div><ul><li><div>
Demonstrates proficiency in project management skills and the ability to manage the moving parts and priorities of multiple clients and projects simultaneously.</div></li></ul></div><div><ul><li><div>
Advanced skills in Microsoft Office applications, HRIS systems and video conferencing technology, specifically Zoom and Microsoft Teams, are required. Experience with processing payroll in multiple systems is preferred. Demonstrated ability to learn new technology systems.</div></li></ul></div></div></div></div><div></div><div><br>
Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company&rsquo;s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.<br>
<br>
To learn more, visit: www.onedigital.com/careers</div><div></div><div>
OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.</div><div></div><div>
OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, &ldquo;protected characteristics&rdquo;). A copy of the Federal EEO poster is linked <div>here</div>.</div><div></div><div>
Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:</div><div></div><div><div>
City and County of San Francsico</div></div><div><div>
City of Los Angeles</div></div><div><div>
County of Los Angeles</div></div><div></div><div>
Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or &lsquo;ban the box&rsquo;] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.</div><div></div><div><i>
In short, we believe in hiring the most qualified applicant for the position, regardless of background.</i></div><div></div><div>
If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.</div><div></div><div>
Thank you for your interest in joining the OneDigital team!</div></div>

Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that’s making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other’s truest selves.
We understand that pursuing a new job is a big deal. Maybe you’re afraid you won’t fit in. Well, here’s the good news. For us, the days of “fit in to get in” are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.
Our Newest Opportunity:
Role Summary:
At OneDigital, an HR Generalist is a developing HR professional who manages HR programs and projects partnering with our internal team and clients to advance their business objectives. While remaining objective and independent, HR Generalists conduct research to solve issues, provide recommendations, identify workflows and processes, and support the overall HR team to achieve the client’s results. Responsibilities include executing and optimizing day-to-day HR processes, processing full cycle payroll, implementing strategic and tactical HR plans and processes, while ensuring efficient management of our client’s resources. This position is hybrid and may require local onsite travel to client locations.
Essential Duties and Responsibilities:
General HR Duties:
Support HR Consultant and clients on all tactical HR matters, including federal, multi-state and local compliance, the interpretation of policy and procedures, HR program audits, unemployment and Workers Compensation administration, performance management, hiring and dismissal protocols and support, compensation, labor management, and employee training and development.
Responsible for independently managing multi-state payroll and related activities including computation of wage and overtime payments, calculating and recording payroll deductions, paycheck advances, bonus runs, commissions, fringe benefit reporting, separation payments, regular payroll audits, and serving as client representative with various state agencies including setting up of new states and local tax jurisdictions as needed.
Works on system conversions and implementations related to payroll and time and attendance.
Performs benefits administration to include enrollments, terminations, COBRA administration, open enrollment, and monthly invoice reconciliation.
Provide effective remote and on-site consultative support as required to build a strong working alliance with current and prospective OneDigital clients.
Conduct HR research and assist OneDigital team members and clients in developing, implementing, and executing HR policies, procedures, programs, trainings, presentations, documents, spreadsheets, client reports, surveys, assessments, recruitment-related activities, and other HR services as requested.
Track, process, and facilitate communications for client employee leaves of absence and other workflows to optimize Client’s HR Function.
Ensure accurate file maintenance of all documents and data in shared drives.
Proactively seek ongoing knowledge and expertise in the HR environment as well as general business trends and practices; share expertise with others.
Client Relationship and Account Management:
Collaborate with HR Consultant on client action plans, consult with, and provide information to contributing team members on a timely basis to meet client deadlines efficiently.
Develop and maintain relationships with assigned clients’ management team and employees as directed.
Identify opportunities to introduction solutions from OneDigital’s broad team of colleagues.
Project Management:
Prioritize and manage time optimally in accordance with client’s service plan.
Manage workload and ever-changing priorities to ensure all deliverables are of top quality and met on a timely basis.
Ensure accurate time tracking and descriptions of all client work performed.
Make recommendations to HR Consultants regarding assignment of work.
Pre-plan and communicate anticipated overages and coordinate with consultants or clients as appropriate and in writing prior to incurrence.
Other Key Functions:
Intentionally model behavioral competencies and OneDigital values, demonstrating what expected performance looks like of HRC team members.
Follow and help improve standard operating procedures, tools, templates, and analytics to ensure consistent, efficient, and excellent client service for support across the HRC team.
Plan, coordinate, and execute on the weekly internal Development Calls that serve as team professional development and team building.
Support OneDigital business development efforts with HR expertise as requested. Proactively learn and promote OneDigital services.
Actively participate in OneDigital culture initiatives and meetings through attendance and by providing ideas, expertise, and open communication.
Perform other duties as needed.
Behavioral Competency Requirements:
Demonstrated consistent proficiency of:
Communication - clear, open, and honest communication; developing proficiency to facilitate difficult conversations, internally and externally, in a manner that leads to productive working relationships and actionable positive outcomes for all parties.
Client chameleon – the ability to work proactively and productively with clients and a dispersed team with varying personalities, working styles, demands, and ways in which they receive and respond to information.
Interpersonal Effectiveness – willingness to actively listen and ask questions. Offer options, opinions, and direction. Come from a place of empathy and connect authentically with others. Adapts perspective as new information is presented.
Innovation – demonstrates creativity and alternative thinking to develop new ideas for and answers to work-related challenges. Has the ability to work collaboratively in any environment, in person and remote, across clients and the organization. Has excellent problem-solving skills and an openness to different approaches to solving challenges.
Account Management – models timely, proactive, relationally focused engagement with clients ensuring all parties understand the work to be performed, completion timeframes, budget constraints and quality standards.
Coaching and Teamwork – consistent modeling of behavioral competency requirements and service delivery practices that promote sharing, skill building and actioning of positive behavioral competencies within the team and for clients. Demonstrates a deep level of care for colleague and client relationships.
Efficiency & Effectiveness – produces solid work product and task outputs in a timely manner and with consistent quality in the desired results. Focuses on ways to streamline processes and work to provide desired results with minimal resource consumption.
Time management – the ability to manage assigned work in a manner that provides the space and time required to complete and balance responsibilities effectively. Demonstrated ability to support and manage the work and several client relationships at any given time, providing strong HR counsel and work product.
Customer service – brings a consistently positive attitude to the team and the work with a client-centric focus to creative problem-solving, collaboration, option generation and decision-making. Adaptability to new ideas and information. Works with an appropriate sense of urgency, responsiveness, and pro-action.
Initiative – proactively creates solutions for client business needs and challenges. Recognizes team and individual performance in a way that is meaningful for them. Drives continued positive progress in the face of obstacles.
Other Qualifications, Skills, and Requirements:
Ability to travel locally as required to support clients and OneDigital.
A proactive track record of managing client requests and a passion for advising on all aspects of HR.
Ability to act with integrity, professionalism, and confidentiality.
Excellent organizational skills and attention to detail.
Strong oral, written, and verbal communication skills.
Curiosity, an engaging style, and an urge to seek out creative solutions.
Strong analytical and problem-solving skills.
Self-management of own time, awareness of client time, utilization of hours. Resourcefulness and the ability to work with limited supervision in meeting deadlines.
Active networking and upkeep on HR trends and research to provide new ideas to the team.
Active development of social science knowledge that lends to understanding clients and employees.
Education, Training & Experience:
4-6 years of related or equivalent human resources experience; Bachelor’s degree in Human Resources or Business Administration preferred.
Experience processing full cycle multistate payroll is preferred.
SHRM-CP and/or HRCI-PHR certifications are highly desirable.
Solid foundation of HR knowledge – particularly, understanding of federal, state and local employment laws, regulations, and practices; multistate is ideal; as well as a keen ability to serve as a business partner.
Familiarity with general business management functions. Demonstrates ability to work cross-functionally within an organization.
Demonstrates proficiency in project management skills and the ability to manage the moving parts and priorities of multiple clients and projects simultaneously.
Advanced skills in Microsoft Office applications, HRIS systems and video conferencing technology, specifically Zoom and Microsoft Teams, are required. Experience with processing payroll in multiple systems is preferred. Demonstrated ability to learn new technology systems.
Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.

To learn more, visit: www.onedigital.com/careers
OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.
OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, “protected characteristics”). A copy of the Federal EEO poster is linked here.
Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:
City and County of San Francsico
City of Los Angeles
County of Los Angeles
Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or ‘ban the box’] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.
In short, we believe in hiring the most qualified applicant for the position, regardless of background.
If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.
Thank you for your interest in joining the OneDigital team!

Human Resources Generalist - Hybrid (Cleveland, OH.) - OneDigital

Human Resources Generalist - Hybrid (Cleveland, OH.)

You must have strong communication, attention to detail, and organizational skills. Experience in benefits or insurance is preferred. A Life and Health License is required.

You will advise on benefits tech solutions, manage system implementations, conduct client/vendor reviews, build out plans, and oversee EDI feed updates and discrepancies.

IT & Cybersecurity

Irvine

<div><div><i>Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that&rsquo;s making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other&rsquo;s truest selves.</i></div><div></div><div><i>
We understand that pursuing a new job is a big deal. Maybe you&rsquo;re afraid you won&rsquo;t fit in. Well, here&rsquo;s the good news. For us, the days of &ldquo;fit in to get in&rdquo; are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.</i></div><div></div><div>
Our Newest Opportunity:</div><div>
The Benefits Technology Specialist works strategically with the Account Manager and Client to advise, implement, and update client benefit administrative system(s). This position focuses on building working relationships with various benefit administration vendors.</div><div></div><div>
Essential Duties and Responsibilities (include but are not limited to):</div><ul><li><div>
Advise on internal solutions (i.e., Zenefits, Plansource, Navigator, Easecentral) and facilitate demos with</div><div>
vendors as needed.</div></li><li><div>
Advise regarding available carrier subsidies to help offset client cost of system.</div></li><li>
Partner with Sr. Technology Specialist with vendor and client on new system implementations to drive process and hold both parties to timelines.</li><li>
Assist client with implementation tasks as needed / requested. Involvement can vary by client.</li><li>
Partner with vendor and client on existing system updates (i.e., open enrollment plan/rate updates, new plan build out, EDI connectivity, enrollment profiles, EDI file maintenance/discrepancies).</li><li>
Builds out benefit plans, rates, enrollment profiles, and resource library in benefit administration system (for renewal and possibly implementation). Involvement can vary by client.</li><li>
Conduct system review calls with client and vendor to obtain client final sign-off on build and accuracy before opening system up for employee access.</li><li>
Manages system update timeline expectations with client and vendor to ensure open enrollment dates align with system completion and review.</li><li>
Initiate EDI Feed build out with vendor and carrier for any new plans / carriers and drive process to completion (live EDI feeds) with weekly updates.</li><li>
Provide weekly EDI Feed update email to client with the status of EDI feeds in &ldquo;testing.&rdquo; Continue until all carrier feeds are live.</li><li>
Assist with resolving EDI feed discrepancies and discrepancy reports from carrier/vendor</li></ul><div></div><div>
Qualifications, Skills and Requirements:</div><ul><li>
Ability to establish and maintain collaborative working relationships with others of all levels</li><li>
Ability to work with clients and partners at a strategic level</li><li>
Strong attention to detail</li><li>
Creative mindset and technologically savvy</li><li>
High energy, enthusiastic individual with the ability to thrive in fast-paced production environment</li><li>
Must be self-motivated, flexible and disciplined</li><li>
Ability to work independently as well as in team environment</li><li>
Excellent communication and presentation skills</li><li>
Strong organizational skills</li><li>
Proficient with Microsoft Office products and carrier websites</li></ul><div></div><div>
Education, Training and Experience:</div><ul><li>
Valid Life and Health License is required or obtained within the first 3 months</li><li>
Must have a proven track record in customer service</li><li>
Experience in the Insurance / Employee Benefits industry is highly desirable</li><li>
1 &ndash; 3 years of experience, 3+ years preferred</li><li>
Bachelor&rsquo;s Degree or 3+ years&rsquo; applicable job experience, required</li><li>
Experience with Benefit Administration Systems preferred</li></ul><div></div><div>
The typical base pay range for this role nationwide is $60,000 to $70,000 per year.</div><div><br>
Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company&rsquo;s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.</div><div><br>
To learn more, visit: www.onedigital.com/careers</div><div></div><div>
OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.</div><div></div><div>
OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, &ldquo;protected characteristics&rdquo;). A copy of the Federal EEO poster is linked <div>here</div>.</div><div></div><div>
Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:</div><div></div><div><div>
City and County of San Francsico</div></div><div><div>
City of Los Angeles</div></div><div><div>
County of Los Angeles</div></div><div></div><div>
Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or &lsquo;ban the box&rsquo;] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.</div><div></div><div><i>
In short, we believe in hiring the most qualified applicant for the position, regardless of background.</i></div><div></div><div>
If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.</div><div></div><div>
Thank you for your interest in joining the OneDigital team!</div></div>

Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that’s making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other’s truest selves.
We understand that pursuing a new job is a big deal. Maybe you’re afraid you won’t fit in. Well, here’s the good news. For us, the days of “fit in to get in” are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.
Our Newest Opportunity:
The Benefits Technology Specialist works strategically with the Account Manager and Client to advise, implement, and update client benefit administrative system(s). This position focuses on building working relationships with various benefit administration vendors.
Essential Duties and Responsibilities (include but are not limited to):
Advise on internal solutions (i.e., Zenefits, Plansource, Navigator, Easecentral) and facilitate demos with
vendors as needed.
Advise regarding available carrier subsidies to help offset client cost of system.
Partner with Sr. Technology Specialist with vendor and client on new system implementations to drive process and hold both parties to timelines.
Assist client with implementation tasks as needed / requested. Involvement can vary by client.
Partner with vendor and client on existing system updates (i.e., open enrollment plan/rate updates, new plan build out, EDI connectivity, enrollment profiles, EDI file maintenance/discrepancies).
Builds out benefit plans, rates, enrollment profiles, and resource library in benefit administration system (for renewal and possibly implementation). Involvement can vary by client.
Conduct system review calls with client and vendor to obtain client final sign-off on build and accuracy before opening system up for employee access.
Manages system update timeline expectations with client and vendor to ensure open enrollment dates align with system completion and review.
Initiate EDI Feed build out with vendor and carrier for any new plans / carriers and drive process to completion (live EDI feeds) with weekly updates.
Provide weekly EDI Feed update email to client with the status of EDI feeds in “testing.” Continue until all carrier feeds are live.
Assist with resolving EDI feed discrepancies and discrepancy reports from carrier/vendor
Qualifications, Skills and Requirements:
Ability to establish and maintain collaborative working relationships with others of all levels
Ability to work with clients and partners at a strategic level
Strong attention to detail
Creative mindset and technologically savvy
High energy, enthusiastic individual with the ability to thrive in fast-paced production environment
Must be self-motivated, flexible and disciplined
Ability to work independently as well as in team environment
Excellent communication and presentation skills
Strong organizational skills
Proficient with Microsoft Office products and carrier websites
Education, Training and Experience:
Valid Life and Health License is required or obtained within the first 3 months
Must have a proven track record in customer service
Experience in the Insurance / Employee Benefits industry is highly desirable
1 – 3 years of experience, 3+ years preferred
Bachelor’s Degree or 3+ years’ applicable job experience, required
Experience with Benefit Administration Systems preferred
The typical base pay range for this role nationwide is $60,000 to $70,000 per year.
Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.
To learn more, visit: www.onedigital.com/careers
OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.
OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, “protected characteristics”). A copy of the Federal EEO poster is linked here.
Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:
City and County of San Francsico
City of Los Angeles
County of Los Angeles
Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or ‘ban the box’] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.
In short, we believe in hiring the most qualified applicant for the position, regardless of background.
If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.
Thank you for your interest in joining the OneDigital team!

Benefits Technology Specialist - Hybrid - OneDigital

Benefits Technology Specialist - Hybrid

You need proficiency in Outlook and Microsoft Office, strong communication skills, a bachelor's degree or 2 years of benefits experience, and a problem-solving mindset focused on customer care.

You will manage benefits plan development, ensure data accuracy, support client inquiries, optimize systems, conduct audits, and coordinate compliance, all while prioritizing effective service delivery.

Phoenix

<div><div><i>Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that&rsquo;s making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other&rsquo;s truest selves.</i></div><div></div><div><i>
We understand that pursuing a new job is a big deal. Maybe you&rsquo;re afraid you won&rsquo;t fit in. Well, here&rsquo;s the good news. For us, the days of &ldquo;fit in to get in&rdquo; are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.</i></div><div></div><div>
Our Newest Opportunity:</div><div>
Role Objectives:</div><div>
To make sure our customers can hire, onboard, and understand their benefits for themselves and to their employees. You will own your book of assigned clients and be responsible for developing their knowledge and maintaining compliance on their behalf. You will help define goals and visions for the benefits department. Integrity, a sense of urgency, and honesty are key drivers to success in this position. The Benefits team is a highly energetic and collaborative environment. Benefits Specialists should be regarded as subject matter and service experts within Resourcing Edge.</div><div>
Key Responsibilities</div><ul><li>
Assist with specifications, development, testing and implementation of new plan designs for renewal or clients adding on new plans (setting up benefit plans with multiple tiered pricing structures).</li><li>
Reports, policies, and procedures that relate to benefits administration and service.</li><li>
Support the benefits team as needed and daily support of client account managers, payroll and sales as needed.</li><li>
Work collaboratively with the team coordinating compliance and systems for clients.</li><li>
Maintain data integrity and system functionality of all benefits information to ensure accuracy of all benefits enrollments and benefits related data in system of record to provide vendors and the organization with accurate information.</li><li>
Optimize the performance of our benefits admin system, including gathering and analyzing data, developing, and implementing new benefits process, documenting processes, and making recommendations for improvement.</li><li>
Responsible for performing benefits analysis, validations, and audits to ensure quality control and adherence to established procedures.</li><li>
Resolve client inquires, provide relevant information as requested internally and externally.</li><li>
Organizes and prioritizes work to ensure timely, effective, efficient, and economic delivery of services, including delivering or coordinating the delivery, as appropriate, of Resourcing Edge compliance and administrative solutions.</li><li>
Manages open cases to ensure problem resolution in the shortest amount of time possible, while keeping clients regularly advised of status and anticipated resolution date.</li><li>
Documents customer interactions in the CRM system.</li><li>
Ensures proper triage, escalation, and effective resolution of all inquiries.</li><li>
Responsible for taking initiatives and action towards professional development, taking on stretch assignments and additional projects, as well as staying advised of statutory and regulatory payroll and compliance practices.</li><li>
Provide ACA configuration and support (1095&rsquo;s)</li><li>
Designing and implementing workflows supporting routine benefits tasks.</li></ul><div>
Key Measurables</div><ul><li>
Case management, closing cases in 3-5 days or less with a target of 75%.</li><li>
Service efficiency/Improvements and innovations.</li><li>
Utilize the data processing team for 80% or more of repetitive tasks.</li><li>
Update plans in Prism system for benefits elections and rates accurately after open enrollment target 99% accuracy.</li><li>
Complete quarterly goals.</li></ul><div>
Preferred Skills</div><ul><li>
Provides accurate information in a friendly, professional, and empathetic manner translating to a positive customer experience.</li><li>
Previous payroll experience is a plus.</li><li>
Highly organized and detail oriented.</li><li>
Passion for working in a team environment.</li><li>
Ability to manage multiple projects running concurrently.</li><li>
Critical thinking, problem solving and time management.</li><li>
Knowledge of Prism HR platform is a plus, along with building benefit forms, workflows and validating enrollment processes strongly preferred. Experience with any HRIS incorporating benefits administration will substitute for direct Prism experience.</li></ul><div>
Required Experience</div><ul><li>
Technical skills are mandatory and proficiency in Outlook, Microsoft Office Suite, Typing.</li><li>
Strong written and verbal communication skills with a talent for precise articulation of customer issues.</li><li>
Bachelor&rsquo;s degree or 2 years benefits service experience.</li><li>
Great problem-solving mindset, thinking first from principles of customer care.</li></ul><div>
Work Environment</div><div>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job operates in an indoor office environment.</div><ul><li>
Clean, pleasant, and comfortable office setting.</li><li>
Rockwall, TX (Home Office) is preferred, can be remote if need be.</li><li>
Equipment for daily performance will be provided.</li></ul><div></div><div>
Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company&rsquo;s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.<br>
<br>
To learn more, visit: www.onedigital.com/careers</div><div></div><div>
OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.</div><div></div><div>
OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, &ldquo;protected characteristics&rdquo;). A copy of the Federal EEO poster is linked <div>here</div>.</div><div></div><div>
Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:</div><div></div><div><div>
City and County of San Francsico</div></div><div><div>
City of Los Angeles</div></div><div><div>
County of Los Angeles</div></div><div></div><div>
Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or &lsquo;ban the box&rsquo;] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.</div><div></div><div><i>
In short, we believe in hiring the most qualified applicant for the position, regardless of background.</i></div><div></div><div>
If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.</div><div></div><div>
Thank you for your interest in joining the OneDigital team!</div></div>

Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that’s making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other’s truest selves.
We understand that pursuing a new job is a big deal. Maybe you’re afraid you won’t fit in. Well, here’s the good news. For us, the days of “fit in to get in” are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.
Our Newest Opportunity:
Role Objectives:
To make sure our customers can hire, onboard, and understand their benefits for themselves and to their employees. You will own your book of assigned clients and be responsible for developing their knowledge and maintaining compliance on their behalf. You will help define goals and visions for the benefits department. Integrity, a sense of urgency, and honesty are key drivers to success in this position. The Benefits team is a highly energetic and collaborative environment. Benefits Specialists should be regarded as subject matter and service experts within Resourcing Edge.
Key Responsibilities
Assist with specifications, development, testing and implementation of new plan designs for renewal or clients adding on new plans (setting up benefit plans with multiple tiered pricing structures).
Reports, policies, and procedures that relate to benefits administration and service.
Support the benefits team as needed and daily support of client account managers, payroll and sales as needed.
Work collaboratively with the team coordinating compliance and systems for clients.
Maintain data integrity and system functionality of all benefits information to ensure accuracy of all benefits enrollments and benefits related data in system of record to provide vendors and the organization with accurate information.
Optimize the performance of our benefits admin system, including gathering and analyzing data, developing, and implementing new benefits process, documenting processes, and making recommendations for improvement.
Responsible for performing benefits analysis, validations, and audits to ensure quality control and adherence to established procedures.
Resolve client inquires, provide relevant information as requested internally and externally.
Organizes and prioritizes work to ensure timely, effective, efficient, and economic delivery of services, including delivering or coordinating the delivery, as appropriate, of Resourcing Edge compliance and administrative solutions.
Manages open cases to ensure problem resolution in the shortest amount of time possible, while keeping clients regularly advised of status and anticipated resolution date.
Documents customer interactions in the CRM system.
Ensures proper triage, escalation, and effective resolution of all inquiries.
Responsible for taking initiatives and action towards professional development, taking on stretch assignments and additional projects, as well as staying advised of statutory and regulatory payroll and compliance practices.
Provide ACA configuration and support (1095’s)
Designing and implementing workflows supporting routine benefits tasks.
Key Measurables
Case management, closing cases in 3-5 days or less with a target of 75%.
Service efficiency/Improvements and innovations.
Utilize the data processing team for 80% or more of repetitive tasks.
Update plans in Prism system for benefits elections and rates accurately after open enrollment target 99% accuracy.
Complete quarterly goals.
Preferred Skills
Provides accurate information in a friendly, professional, and empathetic manner translating to a positive customer experience.
Previous payroll experience is a plus.
Highly organized and detail oriented.
Passion for working in a team environment.
Ability to manage multiple projects running concurrently.
Critical thinking, problem solving and time management.
Knowledge of Prism HR platform is a plus, along with building benefit forms, workflows and validating enrollment processes strongly preferred. Experience with any HRIS incorporating benefits administration will substitute for direct Prism experience.
Required Experience
Technical skills are mandatory and proficiency in Outlook, Microsoft Office Suite, Typing.
Strong written and verbal communication skills with a talent for precise articulation of customer issues.
Bachelor’s degree or 2 years benefits service experience.
Great problem-solving mindset, thinking first from principles of customer care.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job operates in an indoor office environment.
Clean, pleasant, and comfortable office setting.
Rockwall, TX (Home Office) is preferred, can be remote if need be.
Equipment for daily performance will be provided.
Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.

To learn more, visit: www.onedigital.com/careers
OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.
OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, “protected characteristics”). A copy of the Federal EEO poster is linked here.
Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:
City and County of San Francsico
City of Los Angeles
County of Los Angeles
Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or ‘ban the box’] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.
In short, we believe in hiring the most qualified applicant for the position, regardless of background.
If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.
Thank you for your interest in joining the OneDigital team!

OneDigital

Mission