Logo of Huzzle

Home

Matches

Explore

Manage

Find 52,000+ jobs, internships & events from 6,000+ top companies on Huzzle using AI

HR Operations Partner

image

Flutter Entertainment Plc

2mo ago

  • Job
    Full-time
    Mid Level
  • Customer Relations
    People, HR & Administration
  • Hyderabad, +1

AI generated summary

  • You should have a degree, 3+ years of experience in HR operations, strong communication skills, and knowledge of employee background check processes, focusing on employee experience.
  • You will manage background verification queries, resolve discrepancies, write reports, ensure quality checks, support HR projects, and improve processes while maintaining data privacy and achieving KPIs.

Requirements

  • Minimum qualification – Graduation
  • Ability to comprehend & articulate complex issues to simple.
  • Strong communication abilities, both oral and written
  • 3+ Years of minimum experience, preferably from BGC background
  • Experience working within international HR Operations, TA and vendor with knowledge of employee BGC processes is preferred.
  • Focused on employee experience and efficient process delivery.

Responsibilities

  • A member of the HR BGC team will oversee the end-to-end background verification process.
  • Act as the go-to resource to manage all the queries pertaining to Background verification for candidates and employees across UK&I, International, and Group divisions.
  • Responsible for contacting prospects to obtain missing information.
  • Responsible for escalating discrepancies that may arise during the background check process and working to resolve them in a timely manner.
  • Write detailed reports with high accuracy, flagging any discrepancies, and share the findings.
  • Quality check files to ensure the BGC-specific standards are met. Resolve prospects’ concerns and answer their questions in a timely manner.
  • Provide solutions to prospects, TA, & vendor, gaining their trust while enhancing long-term partnerships.
  • Monitor the completion of employee queries end-to-end, continually identifying opportunities to improve processes and services, whether location- or process-specific.
  • Provide support to specific HR-led projects and/or initiatives as cascaded down from HR Core Services management.
  • Collaborate with other HR Operations Partners to deliver a consistent, high-quality employee experience whilst maintaining compliance with Flutter standards and business expectations.
  • Build knowledge of location and/or division-specific practices, applying this to improve the future delivery of services.
  • Monitor progress against SLAs and delivery against agreed scope, performance, and timelines.
  • Achieve key performance indicator (KPI) goals and objectives in line with the organisation’s goals.
  • Manages confidential and sensitive employee information and adheres to strict data privacy standards.
  • Continuously dives deep to find new ways to improve the employee experience and speed of resolution.

FAQs

What is the primary responsibility of the HR Operations Partner?

The primary responsibility of the HR Operations Partner is to manage the end-to-end background verification process through an external vendor, ensuring it is thorough, compliant, and efficient.

What qualifications are required for the HR Operations Partner position?

A minimum qualification of graduation is required, along with at least 3 years of experience, preferably from a background in background verification.

What skills are necessary for this role?

Strong communication abilities, both oral and written, the ability to comprehend and articulate complex issues simply, and a focus on employee experience and efficient process delivery are essential skills for this role.

Is experience in HR operations required?

Yes, experience working within international HR operations, talent acquisition, and knowledge of employee background verification processes is preferred.

What kind of work environment will the HR Operations Partner be working in?

The HR Operations Partner will be working in a hybrid model, with 2 office days per week and flexible leave policies.

Are there opportunities for professional development?

Yes, employees have access to learning resources such as Learnerbly and Udemy, along with a self-development fund for upskilling.

What benefits are provided to employees in this role?

Benefits include comprehensive health insurance, a well-being fund, free meals, cab allowance, and life insurance, among others.

How does Flutter Entertainment promote employee wellness?

Flutter promotes employee wellness through a Well-Being Fund, a 24/7 Assistance Program, and flexible leave options, including maternity and paternity leave.

What is the company culture like at Flutter Entertainment?

Flutter has a culture that values diversity, promoting equality and inclusion, where every voice matters and unique perspectives are welcomed.

How can one apply for the HR Operations Partner position?

Interested candidates can apply for the position through the Flutter Entertainment careers page, where they can submit their applications and resumes.

image

Flutter Entertainment Plc

Entertainment & Media
Industry
10,001+
Employees
2019
Founded Year

Mission & Purpose

Flutter is a global sports betting, gaming and entertainment provider for over 18 million customers worldwide and the parent company of leading global consumer brands such as FanDuel, Sky Betting & Gaming, Paddy Power, PokerStars, Betfair, Sportsbet, Tombola, TVG, Adjarabet and Sisal. Our vision is to be the global leader in online sports betting and gaming by providing a vibrant and safe sports betting and gaming experience to our customers around the world.