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HR Shared Services Specialist

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Aspen Technology

1mo ago

  • Job
    Full-time
    Junior Level
  • People, HR & Administration
  • Medina
  • Quick Apply

AI generated summary

  • You need 2 years of HR administration and systems experience, strong communication skills, discretion, and proficiency in Microsoft Office. Cross-functional collaboration is essential.
  • You will manage employee onboarding/offboarding, handle inquiries, ensure data accuracy in Workday, improve processes, maintain documentation, and support HR metrics analysis and reporting.

Requirements

  • 2 years of previous HR administration experience.
  • 2 years of HR Systems experience (Workday experience is a plus), or technically savvy and willingness to learn many systems.
  • Demonstrated expertise in prioritizing, multi-tasking, and performing assignments with minimal supervision.
  • Excellent written and verbal communication skills.
  • Known ability to exercise discretion, sound judgement, tact and diplomacy in all communications. Experience maintaining confidentiality of assignments due to the exposure to sensitive information and contacts.
  • Cross-Functional Collaboration: Proven ability to work effectively across different teams and departments, fostering a collaborative work environment and achieving common goals.
  • High level of proficiency in Microsoft Excel, Microsoft Word, PowerPoint, and Outlook.

Responsibilities

  • Employee Lifecycle: Administer onboarding, offboarding, and internal mobility, ensuring a smooth and positive experience for new, existing, and departing employees.
  • Accurate administration in Workday and other systems as required of key people processes meeting compliance requirements.
  • Shared Services: Act as a point of contact for employee inquiries, triage and respond to inquiries, meeting SLAs and encouraging self-service solutions.
  • Project Tasks and Support: Contribute to achieving organizational objectives through project and task execution as a lead on small projects and participant in others.
  • Process Improvement: Continuously evaluate people processes, participate in identifying opportunities for improvement.
  • Administrative Excellence: Own and execute administrative tasks related to onboarding (offer letter/contract creation and/or review), offboarding, employment verifications, Workday data entry, data reporting and audits with precision, ensuring all routine tasks are completed to a high standard and data integrity is always maintained.
  • Documentation and Communication: Maintain a documentation mindset, ensuring processes and communications are appropriately documented and shared on our internal systems.
  • A team player and exhibits “customer-first” thinking.
  • Create and maintain personnel files.
  • Support the analysis and reporting on HR metrics including exit interview and onboarding surveys.
  • Other administrative and operational support as required.

FAQs

What is the main responsibility of the HR Shared Services Specialist?

The main responsibility of the HR Shared Services Specialist is to execute compliant, streamlined, and efficient HR operational and administrative processes throughout the employee lifecycle, while supporting the HR team and interacting with employees and managers.

What type of experience is required for this position?

The position requires a minimum of 2 years of previous HR administration experience and 2 years of HR Systems experience, with Workday experience being a plus.

Where is the HR Shared Services Specialist primarily based?

The HR Shared Services Specialist is primarily based in the Medina, Minnesota office but will also support other locations within the US and globally as needed.

What kinds of tasks will the HR Shared Services Specialist perform?

The HR Shared Services Specialist will administer onboarding and offboarding processes, manage HR systems, respond to employee inquiries, and support project tasks while ensuring administrative excellence in all HR operations.

Is there an emphasis on process improvement in this role?

Yes, the role includes continuously evaluating people processes and participating in identifying opportunities for process improvement.

What skills are important for an HR Shared Services Specialist?

Important skills include excellent written and verbal communication, the ability to prioritize and multitask with minimal supervision, discretion in handling sensitive information, and proficiency in Microsoft Office applications.

How does this role support the employee lifecycle?

This role supports the employee lifecycle by administering onboarding, offboarding, and internal mobility, ensuring a smooth and positive experience for all employees.

Will the HR Shared Services Specialist interact directly with employees?

Yes, the HR Shared Services Specialist will interact with employees and managers in support of HR inquiries and processes.

What type of environment does AspenTech promote for collaboration?

AspenTech promotes a collaborative work environment that fosters cross-functional collaboration and achieves common goals across different teams and departments.

Are there opportunities for career development within this role?

Yes, employees are encouraged to participate in various career development programs offered by AspenTech.

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Aspen Technology

Technology
Industry
1001-5000
Employees

Mission & Purpose

AspenTech is a global leader in asset optimisation software that helps industries such as energy, chemicals, engineering, and manufacturing to improve efficiency, productivity, and sustainability. They provide advanced solutions powered by AI and machine learning to optimise the design, operation, and maintenance of complex processes, enabling companies to achieve higher operational performance and make better, data-driven decisions. AspenTech’s ultimate mission is to drive the digital transformation of industries, enabling them to operate with greater agility and sustainability. Their purpose is to help businesses optimise their assets, reduce waste, lower emissions, and ultimately achieve a higher return on their investments while contributing to a more sustainable future.