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Human Resources Advisor

  • Job
    Full-time
    Junior Level
  • People, HR & Administration
  • Boston

AI generated summary

  • You need an associate’s degree or equivalent experience in HR, HRMS/HRIS knowledge, analytical skills, effective communication, attention to detail, and strong customer service. Bilingual skills are a plus.
  • You will manage HR inquiries, guide users on self-service tools, handle administrative tasks, maintain employee records, and engage in process improvements for enhanced HR services.

Requirements

  • To qualify, you must have:
  • Associate’s degree plus at least one year of experience in human resources or two years of progressive client service work within a complex corporate environment. BA degree preferred
  • An additional 2 years of directly related experience may be used in lieu of an AS degree.
  • Experience with HRMS/HRIS, and PeopleSoft preferred
  • Analytical skills required to resolve problems of a routine to moderately complex nature requiring the use of mathematical or technical principles and in depth, experienced based cross functional knowledge.
  • Demonstrated ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.
  • Accuracy required with speed of processing data, strong technical aptitude, attention to detail and ability to multi-task.
  • Requires the highest level of customer service and quality in all interactions and transactions.
  • Bilingual communication (verbal and written) skills a plus.
  • Familiarity with HR systems such as Workday is preferred.

Responsibilities

  • Serve as the primary point of contact for employees, managers, and HR, addressing HR-related inquiries and ensuring accurate and efficient resolutions.
  • Guide employees, managers, and HR on self-service tools and processes.
  • Perform administrative tasks and manage HR transactions in areas like employee lifecycle, data changes, and policy clarifications.
  • Maintain employee records, and file documentation.
  • Actively engage in process improvement initiatives by analyzing data, gathering user feedback, and collaborating with cross-functional teams to enhance self-service capabilities, customer experience, and operational efficiency.

FAQs

What is the job title for this position?

The job title is Human Resources Advisor.

What are the primary responsibilities of the Human Resources Advisor?

The primary responsibilities include responding to employee inquiries about benefits and policies, serving as a point of contact for HR-related questions, guiding employees on self-service tools, managing HR transactions, and engaging in process improvement initiatives.

What qualifications are required for this position?

To qualify, candidates must have an Associate’s degree plus at least one year of experience in human resources, or two years of progressive client service experience. An additional two years of directly related experience can substitute for an Associate’s degree.

Is experience with specific HR systems preferred?

Yes, experience with HRMS/HRIS and PeopleSoft is preferred, as well as familiarity with Workday.

What are the important skills required for this role?

Important skills include strong analytical skills, effective oral and written communication, attention to detail, technical aptitude, and the ability to provide excellent customer service.

Is bilingual communication an advantage for this position?

Yes, bilingual communication skills (verbal and written) are considered a plus.

What is the work schedule for this position?

This is a full-time position with standard hours of 40 hours per week.

Where is the job location?

The job is located in Boston.

What benefits does Boston Children’s Hospital offer?

The hospital offers competitive compensation and benefits, including flexible schedules, health, vision and dental insurance, childcare subsidies, generous time off, a 403(b) Retirement Savings plan, a pension, tuition reimbursement, and discounts on cell phone plans and T-passes.

Is this position fully remote?

No, this position is part remote/hybrid.

Where the world comes for answers.

Science & Healthcare
Industry
10,001+
Employees
1896
Founded Year

Mission & Purpose

Boston Children's Hospital is a 404-bed comprehensive center for pediatric health care. As one of the largest pediatric medical centers in the United States, Boston Children's offers a complete range of health care services for children from birth through 21 years of age. (Our services can begin interventions at 15 weeks gestation and in some situations we also treat adults.) We have approximately 25,000 inpatient admissions each year and our 200+ specialized clinical programs schedule 557,000 visits annually. Last year, the hospital performed more than 26,500 surgical procedures and 214,000 radiological examinations. Our team of physicians and nurses has been recognized by a number of independent organizations for overall excellence, and we're proud to share some notable examples with you here.