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Human Resources Compliance and Business Administration Manager

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Atlanta Regional Commission

1mo ago

  • Job
    Full-time
    Senior & Expert Level
  • People, HR & Administration
    Business, Operations & Strategy
  • Atlanta

AI generated summary

  • You need a bachelor's in HR or related field, 5+ years HR experience, 2+ in leadership, knowledge of compliance, procurement, and HRIS, plus a commitment to high-quality service and problem-solving.
  • You will oversee HR operations, ensure compliance, support vendors, manage records, conduct audits, analyze data, and recommend efficiency improvements while addressing employee inquiries.

Requirements

  • Bachelor’s degree in human resources or related field,
  • Five years of professional human resources experience and
  • Two years of lead and/or supervisory experience based on position assignment.
  • OR
  • An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.
  • Bachelor’s degree in Business Administration, Human Resources, Finance, or a related field (or equivalent experience).
  • 10+ years of experience in HR operations and compliance.
  • Demonstrated ability to provide high-level customer service in HR administration and business services.
  • Experience managing RFPs, vendor contracts, and overseeing procurement and compliance processes.
  • HR certification preferred.
  • Customer Service & Employee Engagement – Commitment to delivering high-quality, people-centered HR services with a focus on responsiveness and support.
  • HR Operations & Compliance – Strong understanding of HR policies, compliance requirements, and workforce regulatory frameworks.
  • Procurement & RFP Administration – Experience in developing RFPs, evaluating bids, and ensuring procurement processes meet compliance and organizational needs.
  • Attention to Detail & Accuracy – Ability to track multiple projects, maintain compliance records, and ensure error-free reporting.
  • Sense of Urgency & Problem-Solving – Strong ability to prioritize tasks, anticipate challenges, and drive timely resolutions.
  • Critical Thinking & Leadership Support – Ability to analyze data, identify trends, and present actionable solutions to leadership.
  • Process Improvement & Business Services – Proven ability to assess workflows, identify inefficiencies, and implement solutions.
  • Collaboration & Stakeholder Engagement – Strong interpersonal skills to work with HR team and other internal and external stakeholders.
  • HR Technology & Systems Proficiency – Experience using HRIS and compliance tracking tools.

Responsibilities

  • Oversee HR operational processes, ensuring alignment with policies, accuracy in reporting, and regulatory compliance.
  • Serve as a trusted resource for employees by providing exceptional customer service, clear communication, and timely resolution of HR inquiries.
  • Assist in the development and implementation of HR policies, procedures, and process improvements, ensuring consistency and clarity.
  • Maintain high standards of accuracy in HR records, compliance reporting, and documentation to ensure adherence to regulations.
  • Identify systemic challenges within HR operations and business services, providing well-researched solutions to leadership.
  • Collaborate with HR team and Finance to ensure seamless execution of HR services while maintaining compliance with organizational policies and employment laws.
  • Support HR-related vendors, ensuring adherence to service-level agreements and budget parameters.
  • Maintain a vendor database, tracking agreements, renewals, and performance benchmarks with a strong focus on accuracy and efficiency.
  • Coordinate contract execution, amendments, and negotiations, ensuring alignment with procurement policies and fiscal responsibility.
  • Evaluate vendor performance and service delivery, making proactive recommendations for improvements to enhance workforce support services.
  • Support HR procurement needs, including developing and issuing Requests for Proposals (RFPs), evaluating bids, and selecting vendors.
  • Ensure compliance with federal, state, and local labor laws, including FMLA, COBRA, HIPAA, ADA, and other workforce-related regulations.
  • Conduct internal HR audits, identifying risks and implementing corrective actions with a strong attention to detail and accuracy.
  • Manage HR compliance reporting and analytics, ensuring data integrity and timely submissions for workforce and regulatory reporting.
  • Develop and maintain audit processes that proactively address compliance gaps and ensure operational integrity.
  • Identify and implement efficiency improvements in HR operations, compliance tracking and vendor management.
  • Operate as a self-starter, proactively addressing challenges, solving problems, and driving process improvements.
  • Work collaboratively with HR leadership to develop strategies that enhance operational efficiency and streamline workflows.
  • Monitor industry trends and recommend best practices for workforce compliance, business services, and HR operations.

FAQs

What are the main responsibilities of the Human Resources Compliance and Business Administration Manager at ARC?

The main responsibilities include overseeing HR operations and compliance, managing vendor and contracts, supporting procurement and RFP administration, ensuring workforce compliance, conducting internal audits, and identifying process improvements in HR operations.

What qualifications are required for this position?

A Bachelor's degree in human resources or a related field is required, along with five years of professional human resources experience and two years of lead or supervisory experience. An equivalent combination of education and experience is also acceptable.

Is there a preferred qualification for this position?

Yes, preferred qualifications include a Bachelor's degree in Business Administration, Human Resources, Finance, or a related field, along with 10+ years of experience in HR operations and compliance.

Will the HR Compliance and Business Administration Manager have direct interactions with vendors?

Yes, this role involves maintaining vendor relationships, ensuring adherence to service-level agreements, managing contract execution, and evaluating vendor performance.

What skills are critical for success in this role?

Critical skills include a strong understanding of HR operations and compliance, exceptional customer service abilities, attention to detail, problem-solving skills, critical thinking, and proficiency in HR technology and systems.

How is the work environment at ARC?

The work environment at ARC is focused on collaboration, innovation, and efficiency, with an emphasis on improving the quality of life for the citizens of the Atlanta region.

Does the position involve any oversight of compliance reporting?

Yes, the position includes managing HR compliance reporting and analytics, ensuring data integrity, and timely submissions for workforce and regulatory reporting.

Are there opportunities for professional development within this role?

Yes, the role encourages collaboration with HR leadership to enhance operational efficiency and implement best practices, which offers opportunities for continuous learning and professional development.

What is ARC’s stance on Equal Opportunity Employment?

ARC is an Equal Opportunity Employer and does not discriminate on the basis of race, color, age, national origin, sex, religion, or disability.

What benefits does ARC offer to its employees?

ARC offers a comprehensive benefits package, including health insurance, life insurance, retirement benefits, paid time off, and more.

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Atlanta Regional Commission

One Great Region

Government
Industry
51-200
Employees

Mission & Purpose

Regional planning + local relevance The Atlanta Regional Commission (ARC) serves as a catalyst for regional progress by focusing leadership, attention and planning resources on key regional issues. ARC is the regional planning and intergovernmental coordination agency for the 11-county metro Atlanta area including Cherokee, Clayton, Cobb, DeKalb, Douglas, Fayette, Forsyth, Fulton, Gwinnett, Henry and Rockdale counties, as well as the City of Atlanta. For 60 years, ARC and its predecessor agencies have helped to focus the region's leadership, attention and resources on key issues of regional consequence. ARC is dedicated to unifying the region's collective resources to prepare the metropolitan area for a prosperous future. It does so through professional planning initiatives, the provision of objective information and the involvement of the community in collaborative partnerships.