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Human Resources Specialist

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Caterpillar Inc.

3mo ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • People, HR & Administration
  • Bangalore

AI generated summary

  • You need a degree or equivalent experience, knowledge of HR processes, business improvement, decision-making, employee relations, and excellent customer service skills.
  • You will manage HR processes for compliance, payroll, and benefits, ensure excellent service delivery, support continuous improvement, and maintain HR operational metrics and knowledge databases.

Requirements

  • Degree or equivalent experience desired
  • Business Process Improvement: Knowledge of business process improvement best practices and ability to use methods for identifying, evaluating, introducing and implementing more efficient approaches to performing business related activities.
  • Information Capture: Knowledge of the methods, channels and processes to obtain needed information; ability to identify, capture and document relevant business information in an auditable, organized, understandable and easily retrievable manner.
  • Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
  • Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
  • Employee Relations: Knowledge of the rights and obligations in the employee relations; ability to adhere to legal requirements when handling employee negotiations.
  • HR: Policies, Standards and Procedures: Knowledge of human resource function; ability to uphold the organization's and industry's standards, procedures and policies regarding human resources management.
  • Human Resources Consulting: Knowledge of HR approaches, tools and techniques; ability to inform, guide and advise managers in HR-related initiatives.
  • Human Resources Operations: Knowledge of human resources (HR) policies, operational processes and considerations; ability to implement HR related tasks, processes, and projects to ensure that day-to-day operations run smoothly.

Responsibilities

  • Contributes to operational excellence in HR by efficiently and accurately executing processes related to employment compliance, payroll, absence management, time tracking, benefits administration, and employee data management.
  • Provides an excellent service experience when executing employee-facing processes.
  • Develops expertise across HR operational process areas and supports the identification, assessment, and implementation of continuous improvement opportunities.
  • Supports the maintenance of an HR Operations knowledge database and the gathering and reporting of HR operational metrics.

FAQs

Where is this position based?

This position is preferably based out of the Bangalore, Whitefield office.

What qualifications are needed for this role?

A degree or equivalent experience is desired for this role.

What are the primary responsibilities of a Human Resources Specialist at Caterpillar?

The primary responsibilities include providing customer support for HR administrative processes, executing compliance and operational procedures, supporting employee data management, and continuously improving HR operational processes.

What benefits do employees receive?

Employees receive work-life harmony, earned and medical leave, flexible work arrangements, relocation assistance, medical coverage, wellness programs, and financial wellness benefits such as an employee investment plan and pay-for-performance incentives.

Is Caterpillar an equal opportunity employer?

Yes, Caterpillar is an Equal Opportunity Employer (EEO) and encourages all qualified individuals, including minorities, females, veterans, and individuals with disabilities, to apply.

Does this job require sponsorship for employment visa status?

Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status.

What opportunities for personal development does Caterpillar provide?

Caterpillar offers personal and professional development opportunities through employee resource groups and career development opportunities with global prospects.

What aspects of HR operations will I be involved with in this role?

In this role, you will be involved in employment compliance, payroll, absence management, benefits administration, and maintaining employee data management.

What kind of support does Caterpillar provide for health and wellness?

Caterpillar provides medical coverage, life and personal accident coverage, and an employee mental wellness assistance program.

Will I be involved in process improvement initiatives?

Yes, you will support the identification, assessment, and implementation of continuous improvement opportunities within HR operational processes.

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Caterpillar Inc.

We help our customers build a better, more sustainable world.

Manufacturing & Electronics
Industry
1-10
Employees
1925
Founded Year

Mission & Purpose

For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. With 2023 sales and revenues of $67.1 billion, Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. Caterpillar does business on every continent, principally operating through three primary segments – Construction Industries, Resource Industries and Energy & Transportation – and providing financing and related services through our Financial Products segment.

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