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Human Resources Specialist, Retail

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Roots

2mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    People, HR & Administration
  • York

AI generated summary

  • You should have 3-5 years of HR experience in retail, a relevant degree, HRIS knowledge, strong communication skills, and a customer service focus. Bilingualism and CHRP/CHRL/CHRE are assets.
  • You will manage health and safety, employee relations, HRIS, medical leaves, reports, policies, recruitment, and support various HR projects while ensuring compliance and effective communication.

Requirements

  • 3-5 years' experience supporting HR preferably in a retail organization
  • Post-secondary degree in Human Resources Management or equivalent
  • Working towards CHRP or CHRL/CHRE designation considered an asset
  • Bilingual (English, French) or multilingual proficiency is a plus
  • Current knowledge of HR practices and employment legislation
  • Knowledge of HRIS systems (Ceridian Dayforce preferred)
  • Ability to set priorities and undertake multiple tasks with tight deadlines
  • Effective in setting timelines, organizing work and communicating with team
  • Excellent communicator (written and verbal, formal and informal)
  • Strong customer service orientation
  • Must be able to represent Roots in a positive manner both internally and externally

Responsibilities

  • Collaborate with retail leaders to build and maintain health and safety practices across all locations. This includes ensuring all training and compliance requirements are met, monthly review of Health and Safety inspections and management of WSIB & WCB claims
  • Work with the Director, Human Resources as necessary to support the resolution of employee relations matters
  • Manage and maintain Dayforce (HRIS) for the retail population through but not limited to the set up of employee files, workflow administration, performance management and goal setting set up.
  • Manage medical leaves and leave of absence communication with all employees
  • Prepare monthly and quarterly reports for the retail population including turnover, exit interviews, onboarding surveys, LOA etc.
  • Maintain policies and trainings for retail population and update as required
  • Support with administration, communications and training of all cyclical processes as they relate to the retail business (performance reviews, merit, goal setting)
  • Manage and respond to inquiries that are sent to the general HR mailbox
  • Assist with Ad Hoc HR project completion and meets required deadlines
  • Support the life cycle of retail recruitment
  • Assist in the research and development of various human resource procedures, policies, and initiatives

FAQs

What is the primary role of the Human Resources Specialist, Retail at Roots?

The primary role of the Human Resources Specialist, Retail at Roots is to provide administrative support to the HR functions in retail, collaborate with retail leaders, and manage various HR processes including employee relations, health and safety practices, and recruitment.

What qualifications are preferred for this position?

Preferred qualifications include 3-5 years of HR experience, a post-secondary degree in Human Resources Management or equivalent, and progression towards CHRP or CHRL/CHRE designation. Bilingual proficiency in English and French is also a plus.

What HR systems experience is required for this role?

Knowledge of HRIS systems, particularly Ceridian Dayforce, is preferred for this role.

Will I need to assist with recruitment for retail positions?

Yes, the HR Specialist, Retail will support the life cycle of retail recruitment.

How does the company approach employee health and safety?

The company emphasizes collaboration with retail leaders to build and maintain health and safety practices, ensuring training, compliance, and the management of WSIB & WCB claims.

Is prior experience in retail HR required?

While it is not strictly required, 3-5 years of experience supporting HR in a retail organization is preferred.

Are there opportunities for professional development in this role?

Yes, Roots encourages professional growth and development, including support for employees working towards HR designations.

What types of reports will I be responsible for preparing?

The HR Specialist will prepare monthly and quarterly reports for the retail population, including turnover, exit interviews, onboarding surveys, and leave of absence data.

How important is communication skill for this role?

Excellent communication skills, both written and verbal, are essential for effectively collaborating with team members and supporting employees.

Is accommodation available during the application process?

Yes, accommodations are available for applicants throughout the recruitment process to ensure accessibility.

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Roots

Retail Apparel and Fashion

Retail & Consumer Goods
Industry
1001-5000
Employees
1973
Founded Year

Mission & Purpose

Roots is a Canadian lifestyle brand that designs, manufactures, and retails high-quality apparel, leather goods, footwear, and accessories. Their ultimate mission is to inspire the world to experience everyday adventures and embrace a healthy, active lifestyle. Roots' purpose is to create products that combine comfort, style, and durability, using sustainable practices and natural materials, while celebrating their heritage and fostering a strong sense of community and connection with their customers.