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[Hybrid] HR Generalist 2 (14763-1)

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JND

1mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    People, HR & Administration
  • Plano

AI generated summary

  • You should have 2-4 years of HR experience, strong MS Excel skills, familiarity with ERP HCMs, excellent communication, customer service, and organizational skills, and a Bachelor's degree is preferred.
  • You will address HR inquiries, provide administrative support, manage employee data, assist with reporting, document cases, meet response metrics, improve HR processes, and support projects.

Requirements

  • 2-4 years of prior experience including HR administration, payroll and business support
  • Knowledge of government regulations, professional best practices, and industry trends as they apply to all HR related functions and responsibilities preferred
  • Intermediate computer skills with Microsoft business applications software (particularly MS Excel)
  • Business process/data processing experience within ERP HCMs, Workday preferred
  • Strong oral and written communication skills with an ability to interact with all levels of employees
  • Excellent customer service skills, including timeliness of resolution and excellent follow-up skills
  • Must exercise considerable tact and courtesy in dealing with employees and managers on a daily basis
  • Ability to prioritize, handle multiple priorities and maintain the highest level of confidentiality
  • Strong organizational skills and the ability to work in a fast paced environment
  • Good interpersonal, problem-solving and teamwork skills
  • Bachelor's degree preferred
  • Ability to multi-task and make independent decisions within established guidelines relating to the performance of day-to-day duties

Responsibilities

  • Acts as a first point of contact for employees, line managers and HR management to address inquiries/issues across HR programs, policies and systems (including benefits, employee relations, staffing, and compensation)
  • Provides general HR administrative support to HR Centers of Excellence and business partners
  • Manages and updates HR information of employees within HCM
  • Assist with monthly, quarterly and annual reporting as necessary including various HR metrics
  • Assist with queries and projects related to the HCM and HR Portal
  • Documents all inquiries (phone calls/emails/requests) and escalates complex cases to appropriate SME groups
  • Meets defined SLA metrics for providing accurate, consistent and timely responses to HR process, policy and systems inquiries
  • Assists in the continuous development and improvement of HR information and processes
  • Supports ad hoc projects and activities related to HR department

FAQs

What is the job title for this position?

The job title is HR Generalist 2.

How many hours per week is this job?

This job is part-time and requires 20 hours of work per week.

What is the pay rate for this position?

The compensation for this position is $24 per hour.

What are the top skills required for this role?

The top skills required for this role include experience in Contact Center and Learning Agility.

What are the educational requirements for this position?

A bachelor's degree is preferred but not required for this position.

What type of experience is required for this job?

The position requires 2-4 years of prior experience, including HR administration, payroll, and business support.

Where is the job located?

The job is located at 6625 Excellence Way, Plano, TX, USA.

What benefits are offered for this position?

Benefits include Medical Insurance (Health, Dental & Vision), 401(k), Paid Time Off, H1B/Green Card Sponsorship for qualified employees, hands-on experience at Samsung, and opportunities for career advancement.

What are the main responsibilities of this role?

Main responsibilities include providing HR administrative support, managing HR information, assisting with reporting, answering employee inquiries, and supporting HR projects and activities.

Is knowledge of specific software preferred for this position?

Yes, knowledge of Microsoft business applications, particularly MS Excel, and experience with ERP HCMs such as Workday is preferred.

What skills are important for communication in this role?

Strong oral and written communication skills are important, as well as excellent customer service skills, including follow-up and resolution timeliness.

Do we support remote work?

Yes, we do support work in a hybrid format.

Do we support Medicare?

Yes, we support Medicare.

What type of work environment can candidates expect?

Candidates can expect a fast-paced work environment that requires strong organizational skills and the ability to handle multiple priorities.

What is the vision of the company?

The company's vision is "We Want to See You Grow" to become the industry leader for both employees and the company.

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JND

We want to see you grow

Telecommunications
Industry
51-200
Employees
2010
Founded Year

Mission & Purpose

We have been serving the IT community with innovative software technology to help clients successfully develop mobile software for the world market. Software systems are an integral part of life, from business applications to consumer products. Many problems can occur with software that does not work correctly, including loss of money, time, or business reputation. Our organization has continually been recognized by the IT communities for our developed expertise and knowledge in the mobile industry. With a strong understanding of the importance of software quality, we are committed to striving for excellence in developing mobile solutions and delivering high-quality software to make today’s ever changing the technological world a better place