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IDGCS Operations Business Analyst

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Oracle

1mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Data
    Business, Operations & Strategy

AI generated summary

  • You must have strong communication skills, experience in AR and collections, flexibility in a dynamic setting, and advanced attention to detail and analytical skills.
  • You will support operational activities to reduce AR, boost SaaS revenue, interact with stakeholders for collection efforts, and collaborate to enhance customer experience.

Requirements

  • Excellent communication (written and verbal) and presentation skills
  • Direct experience with AR, collections, and client success initiatives
  • Flexibility, agility, and problem-solving skills to operate in a dynamic environment
  • Ability to communicate complex information succinctly and clearly
  • Advanced attention to detail, time management, and analytical skills

Responsibilities

  • The Business Analyst will be responsible for a variety of operational activities all focused on helping Oracle to reduce AR and grow SaaS revenues. This role will regularly interact with internal stakeholders to facilitate collection activities, collaborate to drive successful outcomes, and ensure an exceptional customer experience.

FAQs

What is the main responsibility of the IDGCS Operations Business Analyst?

The main responsibility of the IDGCS Operations Business Analyst is to oversee operational activities focused on reducing accounts receivable and driving client success across multiple lines of business.

What qualifications are required for this position?

Required qualifications include excellent communication and presentation skills, direct experience with accounts receivable and collections, flexibility and problem-solving abilities, clear communication of complex information, and strong attention to detail, time management, and analytical skills.

Where will the work take place?

The work will take place in the Oracle office, with a requirement to be on-site five days per week during the onboarding period, and then three days per week afterward.

Is this position suitable for someone who prefers independent working?

Yes, the role is suited for self-motivated individuals who can work independently while also being highly collaborative with various stakeholders.

How important is customer experience in this role?

Creating positive customer experiences is a key focus of the role, and the Business Analyst will be expected to help ensure exceptional service and outcomes for clients.

How does Oracle promote diversity and inclusion in the workplace?

Oracle is committed to expanding its inclusive workforce by valuing diverse perspectives and insights, ensuring that everyone’s voice is heard.

What types of employee benefits does Oracle offer?

Oracle offers a competitive suite of benefits including flexible medical, life insurance, retirement options, and volunteer programs to encourage employees to give back to their communities.

Is Oracle committed to supporting employees with disabilities?

Yes, Oracle is committed to including people with disabilities at all stages of the employment process and is willing to provide accessibility assistance or accommodations as needed.

What is the career level for this position?

The career level for this position is classified as IC2.

Does Oracle have a policy against discrimination in hiring?

Yes, Oracle is an Equal Employment Opportunity Employer and ensures that all qualified applicants receive consideration without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, and protected veterans’ status, among other characteristics.

Information Technology & Services

Technology
Industry
10,001+
Employees
1977
Founded Year

Mission & Purpose

We’re a cloud technology company that provides organizations around the world with computing infrastructure and software to help them innovate, unlock efficiencies and become more effective. We also created the world’s first – and only – autonomous database to help organize and secure our customers’ data. Oracle Cloud Infrastructure offers higher performance, security, and cost savings. It is designed so businesses can move workloads easily from on-premises systems to the cloud, and between cloud and on-premises and other clouds. Oracle Cloud applications provide business leaders with modern applications that help them innovate, attain sustainable growth, and become more resilient. The work we do is not only transforming the world of business--it's helping defend governments, and advance scientific and medical research. From nonprofits to companies of all sizes, millions of people use our tools to streamline supply chains, make HR more human, quickly pivot to a new financial plan, and connect data and people around the world. At work, we embrace diversity, encourage personal and professional growth, and celebrate a global team of passionate people developing innovative technologies that help people and companies tackle real-world problems head-on.