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IDGCS Operations Business Analyst

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Oracle

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Data
    Business, Operations & Strategy

AI generated summary

  • You must have strong communication and presentation skills, experience in AR and collections, flexibility in a dynamic environment, and exceptional attention to detail and analytical abilities.
  • You will oversee operational tasks to reduce AR and boost SaaS revenues, collaborate with stakeholders, support collection efforts, and engage with leadership and Client Success teams.

Requirements

  • Excellent communication (written and verbal) and presentation skills
  • Direct experience with AR, collections, and client success initiatives
  • Flexibility, agility, and problem-solving skills to operate in a dynamic environment
  • Ability to communicate complex information succinctly and clearly
  • Advanced attention to detail, time management, and analytical skills

Responsibilities

  • The Business Analyst will be responsible for a variety of operational activities all focused on helping Oracle to reduce AR and grow SaaS revenues.
  • This role will regularly interact with internal stakeholders to facilitate collection activities, collaborate to drive successful outcomes, and ensure an exceptional customer experience.
  • The role is highly collaborative and will include partnering with contacts in multiple organizations and lines of business, as well as ongoing engagement with our leadership team and Client Success community.

FAQs

What is the main focus of the IDGCS Operations Business Analyst role?

The main focus of the role is to help Oracle reduce accounts receivable (AR) and grow Software as a Service (SaaS) revenues while ensuring an exceptional customer experience.

What qualifications are required for this position?

Key qualifications include excellent communication skills, direct experience with AR and collections, flexibility and problem-solving skills, the ability to communicate complex information clearly, and advanced attention to detail and analytical skills.

What is the preferred work arrangement during the onboarding period?

During the onboarding period, it is preferred that employees work in the Oracle office five days per week.

After the onboarding period, how many days per week are employees expected to work in the office?

After the onboarding period, employees are expected to work in the office three days per week.

What kind of collaboration is required in this role?

This role requires collaboration with contacts in multiple organizations and lines of business, as well as ongoing engagement with the leadership team and Client Success community.

Is there a commitment to diversity and inclusion at Oracle?

Yes, Oracle is committed to expanding its inclusive workforce that promotes diverse insights and perspectives.

What kind of employee benefits does Oracle offer?

Oracle offers a highly competitive suite of employee benefits, including flexible medical, life insurance, and retirement options, designed on the principles of parity and consistency.

Does Oracle provide accommodations for individuals with disabilities?

Yes, Oracle is committed to including people with disabilities at all stages of the employment process and offers accessibility assistance or accommodations as needed.

Is previous experience in client success initiatives necessary for this role?

Yes, direct experience with client success initiatives is a key qualification for the IDGCS Operations Business Analyst role.

What type of environment will the business analyst be working in?

The business analyst will operate in a dynamic environment that requires flexibility, agility, and effective problem-solving skills.

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Oracle

Information Technology & Services

Technology
Industry
10,001+
Employees
1977
Founded Year

Mission & Purpose

We’re a cloud technology company that provides organizations around the world with computing infrastructure and software to help them innovate, unlock efficiencies and become more effective. We also created the world’s first – and only – autonomous database to help organize and secure our customers’ data. Oracle Cloud Infrastructure offers higher performance, security, and cost savings. It is designed so businesses can move workloads easily from on-premises systems to the cloud, and between cloud and on-premises and other clouds. Oracle Cloud applications provide business leaders with modern applications that help them innovate, attain sustainable growth, and become more resilient. The work we do is not only transforming the world of business--it's helping defend governments, and advance scientific and medical research. From nonprofits to companies of all sizes, millions of people use our tools to streamline supply chains, make HR more human, quickly pivot to a new financial plan, and connect data and people around the world. At work, we embrace diversity, encourage personal and professional growth, and celebrate a global team of passionate people developing innovative technologies that help people and companies tackle real-world problems head-on.