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Implementation Consultant (Benefits Administration)

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Voya Financial

16d ago

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Business, Operations & Strategy
  • Charleston
  • Quick Apply

AI generated summary

  • You must have 7+ years in Benefits Administration, 5+ in Implementation Project Management, proficiency in Microsoft Office, multitasking skills, and be a detail-oriented self-starter.
  • You will manage benefit administration for Public-Sector clients, liaise between stakeholders, oversee client projects, recommend process improvements, and assist in Sales and RFP efforts.

Requirements

  • 7+ years in Benefits Administration.
  • 5+ years in Implementation Project management.
  • Knowledge of Microsoft Office Suite including Excel, Word is essential.
  • Ability to be very hands on with constantly changing work while successfully maintaining oversight for the critical project management functions.
  • This position provides oversight for projects ranging from 4 weeks to 12 months while individually performing day to day work responsibilities.
  • Ability to multitask competing priorities in a fast-paced results-based environment.
  • Self-Starter.
  • Detail Oriented.

Responsibilities

  • Manage ongoing benefit administration needs for high-profile Public-Sector customers. These include, but are not limited to, business rule changes, vendor changes, changes in plan design, but off cycle and at Open Enrollment. This role plays a direct part in executing the customers changes in strategy.
  • Liaison between clients, customers partners and vendors, and internal departments.
  • Utilize internal databases and recordkeeping system to manage and complete work tasks.
  • Manage client upgrade projects. Organize the teams, manage project plans, conducts meetings and works with management to ensure proper resourcing of projects through completion.
  • Recommends process improvements and manages initiatives related to areas of expertise including providing support to new initiatives and products.
  • Participate in Sales and RFP process including prospective client presentations.

FAQs

What is the primary responsibility of the Implementation Consultant in Benefits Administration?

The primary responsibility is to manage ongoing benefit administration needs for high-profile Public-Sector customers, including executing changes in strategy related to business rules, vendor changes, and plan design.

What experience is required for this position?

Candidates need at least 7+ years in Benefits Administration and 5+ years in Implementation Project Management.

What tools and software should candidates be proficient in?

Candidates should have a solid understanding of the Microsoft Office Suite, including Excel and Word.

What is the expected salary range for this position?

The expected salary range is $75,000 to $85,000.

How does Voya support employee well-being?

Voya offers a range of resources including health, dental, vision, and life insurance plans, a 401(k) savings plan with company matching contributions, a paid time off package, and paid volunteer time.

What critical skills are important for success in this role?

Important skills include being customer-focused, critical thinking, having a team mentality, business acumen, and learning agility.

Are there opportunities for advancement within the company?

Yes, Voya encourages growth and development, supporting employees in acquiring new skills and advancing in their careers.

Is Voya an equal opportunity employer?

Yes, Voya Financial is committed to providing equal opportunities to all qualified individuals regardless of various protected statuses.

What type of projects will the Implementation Consultant manage?

The consultant will manage projects ranging from 4 weeks to 12 months, which may include client upgrade projects and ongoing benefit administration tasks.

What is the company's stance on diversity and inclusion?

Voya emphasizes the importance of diversity and actively fosters an inclusive work environment where all employees feel valued and supported.

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Voya Financial

Finance
Industry
5001-10,000
Employees
2014
Founded Year

Mission & Purpose

Voya Financial, Inc. (NYSE: VOYA), is a leading health, wealth and investment company with 7,200 employees who are focused on achieving Voya’s aspirational vision: Clearing your path to financial confidence and a more fulfilling life. Through products, solutions and technologies, Voya helps its 14.3 million individual, workplace and institutional clients become well planned, well invested and well protected. Benefitfocus, a newly joined Voya company, extends the reach of Voya’s workplace benefits and savings offerings by providing benefits administration capabilities to 16.5 million individual subscription employees across employer and health plan clients. Certified as a “Great Place to Work” by the Great Place to Work® Institute, Voya is purpose-driven and equally committed to conducting business in a way that is socially, environmentally, economically and ethically responsible. Voya has earned recognition as: one of the World’s Most Ethical Companies® by the Ethisphere Institute; a member of the Bloomberg Gender-Equality Index; and a “Best Place to Work for Disability Inclusion” on the Disability Equality Index.