Innovation Product & Design Lead

Barclays

26d ago

Job
Full-time
Expert Level
Design
Product
Glasgow

AI generated summary

You must lead a multidisciplinary team, oversee product development, champion design principles, manage research insights, and drive innovation strategies while collaborating with stakeholders.
You will lead a multidisciplinary team in product development, oversee research insights integration, facilitate workshops, and manage innovation initiatives aligning with business objectives.

Requirements

Lead and inspire a multidisciplinary team of innovators, fostering a culture of creativity, experimentation and people focused design
Oversee the end to end product development process, from ideation to launch, ensuring a seamless integration of design and research insights into all innovation initiatives
Lead the design and conceptualisation of new products and services ensuring they meet user needs and business objectives
Champion design principles and methodologies across all innovation projects, using best in class research methods
Oversee qualitative and quantitative research activities to uncover deep customer insights and translate findings into actionable strategies
Keep abreast of industry trends, market shifts and the competitive landscape to inform innovation initiatives
Facilitate workshops and presentations to engage, inspire, unlock creativity and align stakeholders on innovation priorities and goals
Management of a team of insight and designers, including our external design partners
Collaboration with a range of stakeholders to develop a portfolio of open innovation and strategic initiatives through experimentation, co-creation, access to innovative technology capabilities, products and services and a global innovation ecosystem
Development and delivery of frameworks, ideation, training and tools to build a culture of innovation and knowledge sharing to enable new and creative ideas/solutions that deliver on the bank’s strategy
Provision of a global platform and curated ecosystem of partners to inform strategy, drive connectivity and new insights
Development of the strategic capabilities and programmes for the bank to deliver on its strategy, supporting the exploration, evaluation and execution of innovation and investment opportunities
Management and coordination between external stakeholders/partners and the bank, to successfully deliver joint projects and initiatives
Deliver thought leadership and insights to inform strategic decision making and organisational readiness, in conjunction with regular research, identifying emerging technologies and trends
Development and management of key metrics including key partnerships, innovation initiatives and impact through regular assessments to calculate the return on investment and identify any potential risks and issues
To manage a business function, providing significant input to function wide strategic initiatives
Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide
They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business
Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally
They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions
Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives
Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function
Escalates breaches of policies / procedure appropriately
Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence
Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate
Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives
Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives
Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations
Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area
Negotiate with and influence stakeholders at a senior level both internally and externally
Act as principal contact point for key clients and counterparts in other functions/ businesses divisions
Mandated as a spokesperson for the function and business division
All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard
The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right
They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave

Responsibilities

Lead and inspire a multidisciplinary team of innovators, fostering a culture of creativity, experimentation and people focused design
Oversee the end to end product development process, from ideation to launch, ensuring a seamless integration of design and research insights into all innovation initiatives
Lead the design and conceptualisation of new products and services ensuring they meet user needs and business objectives
Champion design principles and methodologies across all innovation projects, using best in class research methods
Oversee qualitative and quantitative research activities to uncover deep customer insights and translate findings into actionable strategies
Keep abreast of industry trends, market shifts and the competitive landscape to inform innovation initiatives
Facilitate workshops and presentations to engage, inspire, unlock creativity and align stakeholders on innovation priorities and goals
Management of a team of insight and designers, including our external design partners
Collaboration with a range of stakeholders to develop a portfolio of open innovation and strategic initiatives through experimentation, co-creation, access to innovative technology capabilities, products and services and a global innovation ecosystem
Development and delivery of frameworks, ideation, training and tools to build a culture of innovation and knowledge sharing to enable new and creative ideas/solutions that deliver on the bank’s strategy
Provision of a global platform and curated ecosystem of partners to inform strategy, drive connectivity and new insights
Development of the strategic capabilities and programmes for the bank to deliver on its strategy, supporting the exploration, evaluation and execution of innovation and investment opportunities
Management and coordination between external stakeholders/partners and the bank, to successfully deliver joint projects and initiatives
Deliver thought leadership and insights to inform strategic decision making and organisational readiness, in conjunction with regular research, identifying emerging technologies and trends
Development and management of key metrics including key partnerships, innovation initiatives and impact through regular assessments to calculate the return on investment and identify any potential risks and issues

FAQs

What is the primary purpose of the Innovation Product & Design Lead role?

The primary purpose of the Innovation Product & Design Lead role is to collaborate, nurture, and drive group innovation with internal and external stakeholders to ensure that Barclays stays at the forefront of innovation and adapts to the rapidly changing landscape in financial services and increasing customer expectations.

What qualifications are needed for this role?

While specific qualifications are not listed in the job description, candidates typically need a strong background in product development, design, and innovation management, along with experience in leading multidisciplinary teams and managing complex projects.

Is the Innovation Product & Design Lead responsible for managing a team?

Yes, the Innovation Product & Design Lead is responsible for managing a team of insight professionals and designers, including external design partners.

What kind of research activities will be overseen by the Innovation Product & Design Lead?

The role involves overseeing both qualitative and quantitative research activities to uncover deep customer insights and to translate those findings into actionable strategies.

Will the Innovation Product & Design Lead be involved in external collaborations?

Yes, the role includes managing and coordinating with external stakeholders and partners to successfully deliver joint projects and initiatives.

How does the Innovation Product & Design Lead contribute to the company's culture?

The Innovation Product & Design Lead fosters a culture of creativity, experimentation, and people-focused design within the team and across the organization.

What are the expectations for managing stakeholders in this role?

The Innovation Product & Design Lead is expected to negotiate with and influence stakeholders at a senior level both internally and externally to align on innovation priorities and goals.

What are the key metrics the Innovation Product & Design Lead will develop and manage?

The key metrics include assessing partnerships, innovation initiatives, and their overall impact to calculate return on investment and identify potential risks and issues.

What specific leadership behaviors are expected from senior leaders at Barclays?

Senior leaders are expected to demonstrate the four LEAD behaviors: Listen and be authentic, Energize and inspire, Align across the enterprise, and Develop others.

What company values and mindset will the Innovation Product & Design Lead be expected to embody?

The Innovation Product & Design Lead is expected to embody the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, while also demonstrating the Barclays Mindset to Empower, Challenge, and Drive.

Barclays

Finance

Industry

10,001+

Employees

1690

Founded Year

Mission & Purpose

Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group. With over 325 years of history and expertise in banking, Barclays operates in over 40 countries and employs approximately 83,500 people. Barclays moves, lends, invests and protects money for customers and clients worldwide. Barclays is a trading name of Barclays Bank PLC and its subsidiaries. Barclays Bank PLC is registered in England and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered in England. Registered No. 1026167. Registered office: 1 Churchill Place, London E14 5HP.