FAQs
What is the primary responsibility of the Inside Plant (ISP) Engineer I?
The primary responsibility of the ISP Engineer I is to assist ISP personnel with troubleshooting, support, and maintenance of network elements and connections that are essential for supporting Charter's revenue-generating networks.
What does the job scope entail?
The job scope entails providing enterprise-wide tiered support on converged distribution and access network elements as needed, which may include support for moderate services and other products.
What qualifications are required for this position?
A Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent work experience is required, along with a minimum of four years of Headend Technician or electronics/network implementation experience.
Are there any specific certifications required for this role?
Yes, valid certifications from the Society of Cable Telecommunication Engineers (SCTE) BFTS and BDS are required to be obtained within six months of employment for all external candidates and internal candidates outside of Network Operations.
What kind of technical skills are necessary for this position?
Candidates should have advanced knowledge of RF and IP technologies, HFC design, optical test equipment, and a fundamental understanding of Video Networking, IP, and DOCSIS.
Is there a specific work schedule for the Inside Plant (ISP) Engineer I?
Yes, the work schedule is Monday through Friday, from 8:00 AM to 5:00 PM.
What are the physical requirements of this job?
The role requires the ability to lift up to 50 lbs, safely use weight-bearing equipment (such as ladders), walk over various terrain in different weather conditions, and perform duties from high places.
What type of work environment can one expect?
The work environment is a 24x7, fast-paced setting where employees may work indoors in confined spaces, poorly ventilated areas, and perform tasks near power facilities and electricity.
What types of technologies will I be working with in this position?
You will work with a variety of technologies, including optical and electrical interfaces such as coaxial cable, microwave, fiber optic transmission, and CAT 6, among others.
Will there be opportunities for career advancement?
Yes, Charter Communications supports building careers and investing in employee growth, providing opportunities for advancement within the company.