FAQs
What locations are available for this job position?
The positions are available in Munich, Frankfurt, or Hamburg.
What is the primary focus of the Inside Sales Representative role?
The primary focus is to support Account Managers and enhance customer satisfaction by identifying and resolving customer queries.
What type of industry experience is preferred for this position?
Experience in supporting a Sales Team within the IT industry, particularly in the security or networking sector, is preferred.
Is prior knowledge of Salesforce.com important for this role?
Yes, knowledge of Salesforce.com (SFDC) would be an advantage for this position.
What skills are necessary for success in this role?
Necessary skills include excellent written and verbal communication in German (and partly in English), a self-starter mentality, and the ability to work in both independent and team settings.
How does Fortinet approach equal employment opportunities?
Fortinet is an equal opportunity employer and values diversity, ensuring that all qualified applicants receive consideration for employment without regard to legally protected characteristics.
What responsibilities will the Inside Sales Representative have regarding customer relationships?
Responsibilities include developing relationships with end users and partners, as well as managing leads and opportunities through the CRM tool.
Is a technical background important for this position?
Basic technical knowledge and understanding are required for this position to effectively support Account Managers and customers.
What type of work environment can be expected?
The work environment is fast-paced and goal-oriented, requiring the ability to work effectively under pressure.
Are team collaboration skills important for this role?
Yes, the ability to work as part of a team, as well as independently, is important for success in this role.