FAQs
What is the primary role of an Instructional Designer at Citi?
The primary role of an Instructional Designer at Citi is to develop innovative, learner-centric solutions that drive employee performance and business impact through engaging learning experiences across diverse functions and products.
What qualifications are required for this position?
A Bachelor’s degree in Instructional Design, Education, Learning & Development, or a related field is required, along with a strong foundation in adult learning theory and instructional design best practices.
What specific e-learning development tools should applicants be proficient in?
Applicants should be proficient with learning design tools like dominKnow, Area9 Rhapsode, and document and media development tools such as Adobe Creative Cloud apps and Microsoft 365 apps.
Is experience with Learning Management Systems a requirement?
While expertise with Learning Management Systems and generative AI apps is a plus, it is not explicitly listed as a requirement for the role.
What is the expected work environment for this position?
The work environment is a hybrid model, allowing for up to 2 days of remote work per week, alongside a business casual workplace.
What benefits are offered to employees at Citi?
Employees at Citi enjoy benefits such as a generous holiday allowance, performance-related bonuses, private medical insurance, Employee Assistance Programs, pension plans, paid parental leave, discounts, and access to a variety of learning and development resources.
What types of projects will an Instructional Designer work on?
An Instructional Designer will work on projects that include creating content for systems training, compliance, leadership development, and emerging skills, primarily delivered through e-learning.
How does the position contribute to Citi's organizational goals?
The position contributes to Citi’s organizational goals by aligning learning solutions with business objectives, enhancing employee performance, and driving overall business impact through effective learning experiences.
What skills are necessary for success in this role?
Necessary skills include excellent consulting, verbal and written communication, relationship-building skills, and the ability to balance competing priorities to complete multiple large projects on time.
Does Citi have a commitment to diversity and inclusion in hiring?
Yes, Citi is an equal opportunity and affirmative action employer and is committed to ensuring a diverse and inclusive workplace where everyone feels comfortable coming to work as their whole self.