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Internal Communication Manager

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Amadeus

2mo ago

  • Job
    Full-time
    Senior Level
  • Marketing
  • Madrid
  • Quick Apply

AI generated summary

  • You need a Bachelor's in communication/related field, 5+ years in IT marketing/communication, excellent skills in planning and relationship building, and a creative, adaptable approach.
  • You will drive communication strategies for the VP, develop plans, collaborate with leaders, monitor effectiveness, manage internal stories, and support organizational change initiatives.

Requirements

  • Bachelor’s degree in communication, Public Relations, Journalism, Marketing.
  • +5 years of experience in marketing and / or communication roles in an IT company including experience in strategic communication, leadership communication, corporate communication, or public relations.
  • Deep industry and customer knowledge and understanding
  • Excellent communication skills. Experience developing communication plans
  • Creative and with an innovative approach to communications
  • Experience in liaising with different levels within the organization
  • Demonstrable experience of relationship building
  • Ability to deliver in a fast-paced environment

Responsibilities

  • Driving the RMS VP's communication needs, formulating and implementing the VP´s internal communication strategy (strategic communications to the teams, internal announcements, social media, Live session messaging).
  • Support the VP in effectively communicating his vision, goals, and messages to internal stakeholders, ultimately contributing to the organization's success and reputation.
  • Develop and execute comprehensive communication plans for RMS teams, outlining the objectives, target audiences, messaging, channels, and timelines for key initiatives, announcements, and events. This includes coordinating with TU internal communications team and other relevant teams within the organization.
  • Develop close working relationships with RMS´s senior leaders to address their specific communication needs effectively, ultimately providing recommendations to enrich communication techniques and skills.
  • Collaborate with RMS leaders and teams to define and articulate key messages that align with the RMS's strategic objectives.
  • Monitor the effectiveness of communication strategies and initiatives using data and analytics to assess the impact of communication efforts and adjusting as needed.
  • Working closely with TU internal communications teams, TCO, business lines and regions to develop and implement the planning, coordination, and execution of the internal communications strategy: plans, messaging frameworks, timelines.
  • Develop and implement channel strategies to raise awareness on RMS business and success stories, teams’ best practices, management updates, internal events, emails, intranet, live sessions, presentations, etc.
  • Develop and maintain close working relationships with TU internal communications and Corporate Communications to coordinate internal storylines and publication processes as well as speaker opportunities.
  • Develop and implement comprehensive communication strategies that support Transformation initiatives, organizational change and P&C initiatives. Create and execute plans to outline objectives, key messages, timelines, and channels for these initiatives.
  • This specific area often requires managing confidential content as well as guiding top leadership to actively participate in communication efforts to explain rationale and modeling the expected behaviors.

FAQs

What is the primary responsibility of the Internal Communication Manager?

The primary responsibility is to oversee all internal communication activities to support the growth of the RMS team and ensure that employees are well informed and engaged with the organization.

What qualifications are required for this position?

A Bachelor's degree in communication, Public Relations, Journalism, or Marketing, along with 5+ years of experience in marketing and/or communication roles within an IT company.

What types of initiatives will the Internal Communication Manager be involved in?

The manager will be involved in strategic VP communications, internal communication for RMS teams, change management, and transformation initiatives.

Is experience in corporate communication or public relations necessary for this role?

Yes, experience in corporate communication, public relations, or a similar area is required.

How does the role contribute to the organization’s success and reputation?

The role supports effective internal communication that articulates the VP's vision and goals, builds stakeholder relationships, and enhances the RMS team's reputation.

Will the Internal Communication Manager work closely with other teams?

Yes, the manager will collaborate with the TU internal communications team, senior leaders, and other relevant teams within the organization.

What benefits does Amadeus offer to its employees?

Amadeus provides attractive remuneration packages, a flexible working model, opportunities for learning, and a caring work environment among other benefits.

How does Amadeus support diversity and inclusion within the company?

Amadeus aims to lead in Diversity, Equity, and Inclusion by fostering a culture of belonging, fair treatment, and attracting diverse talent.

What is expected in terms of communication strategies for transformation initiatives?

The Internal Communication Manager must develop comprehensive communication strategies that outline objectives, key messages, timelines, and channels for transformation and organizational change initiatives.

Are there opportunities for professional growth in this position?

Yes, Amadeus offers great opportunities for learning and career advancement through on-the-job training and interactions with colleagues.

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Amadeus

Technology
Industry
10,001+
Employees
1987
Founded Year

Mission & Purpose

Amadeus is a leading provider of advanced technology solutions for the global travel industry. Their innovative solutions empower travel agencies, airlines, hotels, and other travel service providers to streamline their operations, enhance customer experiences, and drive business growth. Amadeus offers a wide range of products and services, including reservation systems, airline IT solutions, travel agency platforms, hotel distribution systems, and travel data analytics. Their ultimate mission is to shape the future of travel by delivering cutting-edge technology solutions that enable seamless and personalised travel experiences. With a deep understanding of the industry and a commitment to innovation, Amadeus strives to transform the way people plan, book, and experience travel, while helping businesses thrive in the dynamic and competitive travel landscape.

Culture & Values

  • Customer first

    We listen carefully and work as partners. We keep our promises. We’re committed to our customers’ success.

  • Working together

    We respect and embrace diversity of all people and cultures. We collaborate across teams. We communicate clearly and act decisively.

  • Taking responsibility

    We’re accountable for our own work. We act as owners and use company resources carefully. We keep developing our skills.

  • Aiming for excellence

    We strive for outstanding results in a competitive market. We learn from our mistakes. We innovate and welcome change.

Benefits

  • Annual bonus

    Rewarding your work.

  • Equity plans

    To share in what you build.

  • Wellbeing programs

    Keeping you healthy.

  • Learning environment

    Always be excited to work at Amadeus.

  • Flexible workplace

    Because life comes first.