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Investment Operations Manager

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Waystone

3mo ago

  • Job
    Full-time
    Mid Level
  • Business, Operations & Strategy
    Banking & Finance
  • Dubai
  • Quick Apply

AI generated summary

  • You need a relevant degree, 4 years in finance, strong ops management skills, proficiency in MS Office, excellent communication, analytical abilities, and knowledge of UAE financial regulations.
  • You will oversee fund operations, validate NAVs, manage service agreements, analyze costs, ensure compliance, lead a team, support audits, and enhance operational efficiency through process improvements.

Requirements

  • Bachelor’s degree in Economics, Finance, Risk Management Accounting, Business Administration, or a related field. Advanced degree or professional certification.
  • 4 years experience in financial analysis, fund distribution, fund management, or a related area.
  • Sound experience in operational management, workflow optimisation, and process improvement.
  • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and financial software.
  • Strong attention to detail and organisational skills.
  • Excellent communication and interpersonal skills.
  • Excellent analytical and problem-solving skills.
  • Strong understanding of financial regulations and compliance requirements.
  • Must be able to work in a fast-paced environment including reporting and providing support to various members of the team.
  • UAE Financial Rules and Regulations.
  • Global Securities Operations.
  • Introduction to Securities & Investments (International).
  • Risk in Financial Services.

Responsibilities

  • Maintain and exemplify a joined-up oversight program overseeing fund administrators, custodians, distributors, and investment managers.
  • Review of Service Level Agreements to ensure deliverables are adequately described.
  • Attendance of service reviews.
  • Review of KPI’s
  • Engage in the key Net Asset Value oversight for underlying funds, which includes:
  • Validating NAVs produced by Fund Administrators
  • Review of individual asset valuations to ensure alignment with pricing policies.
  • Fund Budget creation, review and ongoing supervision of costs
  • Ongoing analysis of total expense ratios, fee accruals and invoicing process
  • Investigate operational incidents with relevant delegates to ensure they are satisfactorily resolved and that the incidents are logged on Waystone's internal risk monitoring application.
  • Support the annual and semi-annual audit process for managed funds, including completion of relevant audit reporting on behalf of WMC as required.
  • Ensure that operations are conducted in compliance with applicable regulations, including those set forth by the SCA.
  • Support the business in identifying, assessing, managing, and measuring operational risks in accordance with the relevant regulatory policies.
  • Develop and implement operational policies, procedures and controls to enhance efficiency and effectiveness, mitigate risks, and ensure smooth fund management processes
  • Monitor and enforce compliance with SCA regulations, industry standards, and internal policies related to fund distribution and investment operations.
  • Prepare and maintain documentation for audits and regulatory reviews.
  • Collaborate with marketing and sales teams to support product launches and distribution strategies.
  • Analyse market trends and client feedback to optimise fund offerings.
  • Identify opportunities for process improvements and implement best practices to enhance operational efficiency and accuracy.
  • Prepare and present operational performance reports and analytics to senior management and stakeholders.
  • Utilize data to identify trends, inefficiencies, and opportunities for improvement in operational processes.
  • Conduct in-depth analysis of investment operations to identify trends, anomalies, and areas for improvement.
  • Lead, mentor, and develop a team of investment operations professionals, ensuring high performance and adherence to operational standards.
  • Provide training and support to team members on operational procedures, compliance requirements, and industry best practices.
  • Liaise with internal departments, external fund managers, custodians, and other stakeholders to ensure effective communication and collaboration.
  • Address and resolve client inquiries promptly and professionally.
  • Contribute to developing strategic initiatives and operational plans that align with SCA’s goals and objectives.
  • Participate in strategic projects and provide insights on operational impacts and opportunities.

FAQs

What is the primary role of the Investment Operations Manager?

The primary role of the Investment Operations Manager is to supervise the operations related to the management and distribution of investment funds, ensuring regulatory compliance, and providing oversight of key service providers.

What qualifications are required for this position?

A Bachelor’s degree in Economics, Finance, Risk Management, Accounting, Business Administration, or a related field is required. An advanced degree or professional certification is preferred.

How many years of experience are necessary for candidates applying for this role?

Candidates should have a minimum of 4 years of experience in financial analysis, fund distribution, fund management, or a related area.

What specific skills are important for the Investment Operations Manager role?

Important skills include strong attention to detail, excellent analytical and problem-solving skills, proficiency in Microsoft Office Suite, and strong understanding of financial regulations and compliance requirements.

Is experience with operational management important for this role?

Yes, sound experience in operational management, workflow optimization, and process improvement is essential for this role.

What are the essential duties of the Investment Operations Manager?

The duties include maintaining oversight of service providers, reviewing Service Level Agreements, engaging in Net Asset Value oversight, supporting audits, ensuring compliance with regulations, and monitoring operational risks.

Will the Investment Operations Manager have a supervisory role?

Yes, the Investment Operations Manager will lead, mentor, and develop a team of investment operations professionals.

Is there a requirement for continuous professional development?

Yes, continuous professional development is required, including courses such as "Introduction to Securities & Investments" and "Risk in Financial Services."

What exams must be passed for the SCA license?

Candidates must pass the "UAE Financial Rules and Regulations" and "Global Securities Operations" exams to be approved by the SCA.

Are strong communication skills important for this position?

Yes, excellent communication and interpersonal skills are essential for collaborating with internal departments, external fund managers, and addressing client inquiries.

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Waystone

Providing certainty in your world

Finance
Industry
1001-5000
Employees
2000
Founded Year

Mission & Purpose

Waystone is a leading global provider of institutional governance, administration, risk and compliance services to the asset management industry. Partnering with institutional investors, investment funds and asset managers, Waystone builds, supports and protects investment structures and strategies worldwide. With over 20 years’ experience and a comprehensive range of specialist services to its name, Waystone provides its clients with the guidance and tools to allow them to focus on managing their investment goals with confidence.