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IT Systems Administrator

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Richemont

Aug 14

Applications are closed

  • Job
    Full-time
    Senior Level
  • Milton Keynes

Requirements

  • - Build and maintain systems to include servers, networks, applications, etc.
  • - Manage and resolve tickets by providing 1st to 3rd line technical support to end users.
  • - Create, maintain and update documentation relating to all hardware and software systems.
  • - Work with the HQ security team to ensure compliance to maintain PMI Security standards on all systems.
  • - Maintain and manage the local disaster recovery process and documentation.
  • - Serve as an escalation point for IT support technicians and internal stakeholders.
  • - Follow security best practices when deploying, upgrading, maintaining IT systems and services.
  • - Experience in project management.
  • - Ensure monitoring systems are in place and documented.
  • - Knowledge of ITIL and Prince 2 would be desirable.
  • - Seeks continuous improvement opportunities and ensures complete lifecycle of implementation of systems and processes that support the overall organization.
  • - Availability outside of regular hours for escalations and special projects will be required.
  • - Working knowledge of networks and related protocols.
  • - Experience working with Microsoft Azure
  • - Skilled at troubleshooting, reporting and escalating IT related issues.
  • - Experience in managing an O365 environment (Hybrid Cloud a plus)
  • - Working knowledge of virtualization technologies such as VMware
  • - Ability to work under pressure and adapt quickly to shifting priorities
  • - Possess excellent verbal and written communication skills
  • - Technical competence in installing and configuring new hardware/software/systems.
  • - Comfortable with PowerShell and other scripting technologies
  • - Proven history of process implementation and management
  • - Linux experience preferred
  • - Previous experience within a server/network/systems support role
  • - Exposure to Enterprise backup solutions (Rubrik, Veeam, etc.) and Microsoft Intune
  • - Ability to work well independently and collaborate as part of a team in a fast-paced, growing company
  • - Experience in managing Active Directory, group policies, and domain replication
  • - Security training/certification a plus (CompTIA Security+ or equivalent)

Responsibilities

  • Build and maintain systems to include servers, networks, applications, etc.
  • Manage and resolve tickets by providing 1st to 3rd line technical support to end users.
  • Create, maintain and update documentation relating to all hardware and software systems.
  • Work with the HQ security team to ensure compliance to maintain PMI Security standards on all systems.
  • Maintain and manage the local disaster recovery process and documentation.
  • Serve as an escalation point for IT support technicians and internal stakeholders.
  • Follow security best practices when deploying, upgrading, maintaining IT systems and services.
  • Ensure monitoring systems are in place and documented.
  • Seeks continuous improvement opportunities and ensures complete lifecycle of implementation of systems and processes that support the overall organization.
  • Availability outside of regular hours for escalations and special projects will be required.

FAQs

What are the primary responsibilities of the IT Systems Administrator?

The primary responsibilities include maintaining computer systems, networks, and applications, managing and resolving technical support tickets, ensuring compliance with security standards, and maintaining disaster recovery processes, among others.

What qualifications are required for this position?

Candidates should have experience with Microsoft Azure, troubleshooting, managing an O365 environment, virtualization technologies, and networking protocols. Security certifications like CompTIA Security+ are also a plus.

Is experience required in project management?

Yes, experience in project management is listed as a requirement for the IT Systems Administrator role.

What technical skills are beneficial for this role?

Beneficial skills include technical competence in installing and configuring hardware/software, familiarity with PowerShell and scripting technologies, and experience managing Active Directory and enterprise backup solutions.

What kind of working environment can I expect?

The working environment is fast-paced and collaborative, with a focus on continuous improvement and supporting a diverse team.

Are there opportunities for continuous learning and growth in this position?

Yes, the organization seeks continuous improvement opportunities, which indicates a commitment to professional development and growth.

Is this position available for after-hours support?

Yes, availability outside of regular hours for escalations and special projects will be required.

Do I need to have experience with Linux for this role?

While Linux experience is preferred, it is not specifically required. However, familiarity with Linux can be advantageous.

What tools or technologies should I be familiar with for this job?

Familiarity with Microsoft Azure, O365, virtualization technologies like VMware, enterprise backup solutions like Rubrik or Veeam, and Microsoft Intune is beneficial for this role.

How is the recruitment process structured?

The recruitment process includes an initial screening call with the Talent Team, followed by interviews with the Hiring Manager and HR Manager.

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Richemont

We craft the future

Retail & Consumer Goods
Industry
10,001+
Employees
1988
Founded Year

Mission & Purpose

At Richemont, We Craft the Future. Our unique portfolio includes prestigious Maisons distinguished by their craftsmanship, creativity, and diversity, which cultivate expert curation and technological innovation to deliver exceptional products and services. As a family-spirited group, Richemont's ambition is to nurture the unique heritage and values of its Maisons and businesses, while enabling them to grow and prosper in a responsible, sustainable manner over the long term. At Richemont, people are our most distinguished asset, the heart of our business, and the foundation of our outstanding creations. We value solidarity, collegiality, loyalty and freedom and succeed by respecting and empowering individuals from all walks of life. Richemont operates in three business areas: Jewellery Maisons with Buccellati, Cartier and Van Cleef & Arpels; Specialist Watchmakers with A. Lange & Söhne, Baume & Mercier, IWC Schaffhausen, Jaeger-LeCoultre, Panerai, Piaget, Roger Dubuis and Vacheron Constantin; and Other, primarily Fashion & Accessories Maisons with Alaïa, AZ Factory, Chloé, Delvaux, dunhill, Montblanc, Peter Millar including G/FORE, Purdey, Serapian as well as Watchfinder & Co. In addition, Richemont operates NET-A-PORTER, MR PORTER, THE OUTNET, YOOX and the OFS division.

Benefits

  • Health Insurance

  • Bike to Work Scheme

  • Pension Plan

  • Life Insurance