FAQs
What is the role of an IT Support Technician in the NHS?
The IT Support Technician serves as the first point of contact for NHS staff, providing essential first-line IT support both remotely and face-to-face, troubleshooting issues related to desktops, networks, servers, and mobile devices.
What qualifications are required for this position?
The role requires proficiency in IT support across desktop and end-user computing, basic knowledge of networks, servers, and mobile technology, as well as strong communication and problem-solving skills.
Is experience required for this position?
While specific prior experience may not be stated, a background in IT support and the ability to work under pressure are essential attributes for candidates.
Are there opportunities for career development in this role?
Yes, the Trust supports career development and progression, encouraging employees to share ideas to improve services.
Will I have to work in different locations?
Yes, the IT Support Technician will work across multiple sites, including Preston and Chorley.
Is there an on-call requirement for this position?
Yes, this role includes being part of an out-of-hours on-call rota to help maintain seamless IT operations within the Trust.
What values does Lancashire Teaching Hospitals NHS Foundation Trust promote?
The Trust fosters a vibrant, diverse, and inclusive healthcare community, recognizing and valuing the contributions of all team members.
How can I contact for more details or informal visits?
You can contact Alex Maddocks, the IT Operations Manager, at the email address alexander.maddocks@lthtr.nhs.uk or by telephone at 01772 526703.
What specialties does Lancashire Teaching Hospitals NHS Foundation Trust focus on?
The Trust specializes in areas such as Neurosciences, Trauma, Oncology, and Renal Medicine, serving as a Tertiary Centre for Lancashire and South Cumbria.
Are applications from diverse backgrounds encouraged?
Yes, One LSC and Lancashire Teaching Hospitals NHS Foundation Trust welcomes applications from individuals across various trusts, fostering diversity and enriching the healthcare community.