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Job Posting Title Customer Representative

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Concentrix

1mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Barcelona

AI generated summary

  • You must be bilingual in Portuguese and advanced in English, have excellent communication skills, be a team player, and have previous experience in a similar role.
  • You will provide accurate information to customers, log and follow up on orders, ensure high customer satisfaction, and deliver excellent service for post-sales requests.

Requirements

  • Are proficient or bilingual in Portuguese plus an advanced level English
  • Have excellent communication skills in a variety of customer facing situations
  • Are a good team player with drive for success
  • Previous experience in similar position

Responsibilities

  • Provide with accurate information to our customer
  • Logging and follow up of correct and Valid Orders or requests
  • Ensure the highest level of Customer Satisfaction Surveys Scores
  • Delivery of high caliber Customer Service on Post-Sales requisitions

FAQs

What is the job title for this position?

The job title is Customer Representative (Portuguese-speaking) - On-site.

Where is the job located?

The job is located in Barcelona, Spain.

What are the working hours for this position?

The working hours are full-time, 39 hours per week, from Monday to Friday, 09:00 to 18:00.

Is proficiency in any language required?

Yes, proficiency or bilingual ability in Portuguese and an advanced level of English are required.

What type of training will be provided?

Full paid training on the company and the project will be provided.

What is the salary range for this position?

The salary is 18,400 euros gross per year, plus the potential to earn up to 1,500 euros gross per year in bonuses.

Is previous experience necessary for this role?

While it is a plus to have previous experience in a similar position, it is not a strict requirement.

What kind of work environment does the company promote?

The company promotes a diverse, inclusive, and authentic workplace free from discrimination and harassment.

Are there opportunities for career development?

Yes, there are career development programs and specialized courses available to support your growth.

What should I do if I don’t meet every requirement listed in the job description?

If you feel you don’t check every box, you are still encouraged to apply, as the company is dedicated to matching candidates with suitable roles.

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Concentrix

Consulting
Industry
10,001+
Employees

Mission & Purpose

We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.