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Junior Systems Administrator

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Magna International

2mo ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • IT & Cybersecurity

AI generated summary

  • You must troubleshoot IT issues, manage helpdesk tickets, maintain security compliance, support user accounts, provide after-hours assistance, and promote safety and continuous improvement.
  • You will troubleshoot IT issues, manage Helpdesk tickets, maintain security compliance, onboard new hardware/software, support users, and ensure adherence to safety standards.

Requirements

  • Troubleshoot computer/printer/network problems both in person and remotely
  • Manage Helpdesk Ticketing system and ensure calls are received, distributed, and closed out.
  • Maintain a high level of security patch compliance for all end user devices
  • Manage the company cell phone and tablet fleet and MDM Solutions
  • Setup and ensure timely onboarding of new employee hardware and software and accounts
  • Maintain the security of user accounts and groups within Active Directory
  • Provide technical support for the user community at Co-Ex-Tec
  • Provide support after hours 24 Hours a day for Emergency support requirements
  • Willing to Travel to support other facilities where necessary
  • Abide by Segregation of Duties and Confidentiality requirements related to a privileged IT Administrator over Systems
  • Participate in the growth of yourself and others in the department by sharing knowledge and skills.
  • Ensure, with the cooperation of other Co-Ex-Tec departments and Corporate that the division achieves and maintains the highest possible Customer rating for satisfaction
  • Promote and comply with health, safety, and environmental standards, safe operating procedures, good housekeeping practices and the observance of protective equipment requirements at all times.
  • Initiate and/or participate in continuous improvement activities.
  • May be required to carry out job duties and responsibilities in a work environment that may include, but is not limited to, varying levels of noise and/or temperature.

Responsibilities

  • Troubleshoot computer/printer/network problems both in person and remotely
  • Manage Helpdesk Ticketing system and ensure calls are received, distributed, and closed out.
  • Maintain a high level of security patch compliance for all end user devices
  • Manage the company cell phone and tablet fleet and MDM Solutions
  • Setup and ensure timely onboarding of new employee hardware and software and accounts
  • Maintain the security of user accounts and groups within Active Directory
  • Provide technical support for the user community at Co-Ex-Tec
  • Provide support after hours 24 Hours a day for Emergency support requirements
  • Willing to Travel to support other facilities where necessary
  • Abide by Segregation of Duties and Confidentiality requirements related to a privileged IT Administrator over Systems
  • Participate in the growth of yourself and others in the department by sharing knowledge and skills.
  • Ensure, with the cooperation of other Co-Ex-Tec departments and Corporate that the division achieves and maintains the highest possible Customer rating for satisfaction
  • Promote and comply with health, safety, and environmental standards, safe operating procedures, good housekeeping practices and the observance of protective equipment requirements at all times.
  • Initiate and/or participate in continuous improvement activities.
  • May be required to carry out job duties and responsibilities in a work environment that may include, but is not limited to, varying levels of noise and/or temperature.

FAQs

What is the role of a Junior Systems Administrator at Magna?

The Junior Systems Administrator is responsible for troubleshooting computer, printer, and network issues, managing helpdesk tickets, ensuring security compliance for devices, onboarding new employees, and providing technical support to users.

Is travel required for this position?

Yes, the role may require travel to support other facilities as necessary.

What type of work environment can I expect?

The work environment may include varying levels of noise and temperature, depending on the specific location and circumstances.

What is the company's stance on diversity and equal opportunity?

Magna is committed to diversity in its workforce and is proud to be an equal opportunity employer, hiring based on experience, qualifications, and job requirements regardless of personal characteristics.

Are there opportunities for professional development in this role?

Yes, Magna encourages continuous improvement and the growth of employees by sharing knowledge and skills within the department.

Is after-hours support required for this job?

Yes, the Junior Systems Administrator is expected to provide after-hours support for emergency requirements.

How does the company handle information privacy?

Magna takes the privacy of personal information seriously and discourages sending applications via email to comply with GDPR and local Data Privacy Law.

What type of products does Magna Exteriors focus on?

Magna Exteriors specializes in automotive technologies, including access systems like liftgates, exterior trim, modular systems, front-end modules, and lightweight structural components for various markets.

What kind of support does the Junior Systems Administrator provide?

The Junior Systems Administrator provides technical support for the user community at Co-Ex-Tec, addressing issues related to hardware and software.

Is there a helpdesk ticketing system in place?

Yes, the Junior Systems Administrator manages the helpdesk ticketing system to ensure that calls are received, distributed, and closed out efficiently.

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Magna International

Forward. For All.

Manufacturing & Electronics
Industry
10,001+
Employees
1957
Founded Year

Mission & Purpose

We see a future where everyone can live and move without limitations. That’s why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet and, above all, people. Forward. For all.