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Key Account Manager (m/f/d)

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Hill's Pet Nutrition

2mo ago

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Sales & Business Development
  • Hamburg

AI generated summary

  • You need a university degree, 5+ years in sales with leadership, fluency in German & English, FMCG experience, ideally in veterinary channels, a track record in a multinational company, and strong communication skills.
  • You will build relationships with key veterinary customers, implement business plans, negotiate terms, collaborate with teams, and track brand performance to drive profitable growth.

Requirements

  • University Degree.
  • At least 5+ years of experience in Customer Development/Sales, with a minimum of 1-2 years of leadership experience.
  • Fluency in German & English.
  • Experience in the FMCG category.
  • Experience working with veterinary channels or direct experience in related fields is highly advantageous.
  • Experience in a multinational company.
  • Proven track record of successful commercial skills.
  • Strong communication skills.

Responsibilities

  • Establish and maintain trustful collaboration with key veterinary customers in the DACH region.
  • Represent Hill’s as the strategic partner of choice in small animal nutrition within the veterinary channel.
  • Develop, implement, and follow up on joint business plans with key veterinary customers.
  • Conduct effective negotiations to implement Terms and Conditions aimed at achieving profitable growth for Hill’s (in alignment with European T&C guidelines). Ensure distribution policy implementation and compliance with commercial selling principles.
  • Maintain strong communication and collaboration with the field force team to ensure alignment on strategies and execution.
  • Bring key veterinary customers' perspective into the country’s commercial process.
  • Collaborate with European regional teams to ensure alignment in the management of key veterinary customers; contribute to the development of European customer development strategy.
  • Coaching and development of direct report.
  • Ensure to achieve sales, shares, and 6Ps goals within key veterinary customers with your team, in accordance with the retail environment strategy and 6Ps plans.
  • Properly plan and communicate customer volume demands to ensure supply for regular and promotional business.
  • Prepare and participate in the Country Commercial Planning Process; maintain ongoing communication with the country marketing department to provide feedback on Hill’s commercial initiatives and insights on competitors' activities.
  • Collaborate with CS&L (customer volume planning), Commercial Analyst (data insights on performance and competitive environment), Area Sales Managers, Marketing (content, priorities, activities), and Finance (budgets).
  • Keep abreast of trends in the veterinary trade and performance of trade partners.
  • Regularly track and review the performance of Hills brand at veterinary customers.

FAQs

Is relocation assistance offered for this position?

No, relocation assistance is not offered for this position.

What is the location of the Key Account Manager position?

The position is located in Hamburg, Germany.

What qualifications are required for the Key Account Manager role?

Candidates must have a university degree, at least 5+ years of experience in Customer Development/Sales, a minimum of 1-2 years of leadership experience, and fluency in German and English.

Is experience in the veterinary channel necessary for this role?

While experience in the veterinary channel is highly advantageous, it is not explicitly required.

What is the primary focus of the Key Account Manager?

The primary focus is to drive accelerated growth and superior customer engagement with key veterinary customers in the Germany and Austria region.

Will the Key Account Manager be involved in team development?

Yes, the Key Account Manager will be responsible for coaching and developing their direct report.

What are the key responsibilities of the Key Account Manager in terms of customer relationship management?

Responsibilities include establishing trustful collaborations with key veterinary customers, representing Hill’s as a strategic partner, developing and implementing joint business plans, and conducting negotiations to achieve profitable growth.

What kind of company is Colgate-Palmolive?

Colgate-Palmolive is a global consumer products company operating in over 200 countries, specializing in categories such as Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition.

Is there a commitment to diversity and inclusion at Colgate-Palmolive?

Yes, Colgate-Palmolive is committed to diversity, equity, and inclusion, ensuring that their workforce represents the communities they serve and creating an environment where all employees feel they belong.

What type of company culture does Colgate-Palmolive promote?

Colgate-Palmolive fosters a culture guided by core values of Caring, Inclusiveness, and Courage, aiming to inspire employees to achieve common goals and contribute to a healthier future.

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Hill's Pet Nutrition

At Hill's Pet Nutrition, we're always thinking about what comes next for your pet so you can enjoy the now.

Manufacturing & Electronics
Industry
1001-5000
Employees
1907
Founded Year

Mission & Purpose

Hill's Pet Nutrition is dedicated to improving the health and well-being of pets through innovative nutrition. The company develops scientifically formulated pet foods, tailored to meet the specific dietary needs of dogs and cats at various life stages. Their ultimate mission is to enrich the lives of pets and their owners by providing high-quality nutrition and resources. By prioritizing pet health and supporting veterinarians, Hill's aims to foster a deeper bond between pets and their families, ultimately promoting happier, healthier lives for all pets.