FAQs
What is the role of the Key Account Manager?
The Key Account Manager is responsible for managing a portfolio of trade partners to maximize revenue, drive tactical activity and performance, and enhance relationships with customers.
Is this a remote position?
Yes, this is a remote role based in Germany.
What qualifications do I need for this role?
A minimum of 2 years of account management or equivalent commercial experience is desirable, along with strong communication, negotiation, and influencing skills.
What benefits do you offer?
We offer competitive salaries, staff travel benefits including unlimited standby tickets on British Airways flights, and up to 30 discounted airfares per year for yourself, friends, and family.
Is knowledge of a specific language required?
Yes, proficiency in a language relevant to the market(s) served is required.
How does British Airways support career development?
British Airways encourages employees to explore opportunities across the business to help develop and progress in their careers.
What is the expected work environment?
The role requires the ability to work in a self-directed, fast-paced environment and demands a strong work ethic with a drive to exceed targets.
Are there expectations for face-to-face interactions?
Yes, the role involves conducting high-touch performance reviews and delivering face-to-face training and conferencing.
How does British Airways approach inclusion and diversity?
British Airways is committed to creating an inclusive workplace and values diverse representation, encouraging individuals from all backgrounds to apply.
What kind of account management strategies are important for this role?
Strategies include understanding customer needs, using data insights for revenue generation, and creating thorough account development plans.