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Key Accounts Executive

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Unilever

2mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Sales & Business Development
    Marketing
  • Mumbai

AI generated summary

  • You should have an MBA/Master’s, 2-4 years in FMCG sales & marketing (e-commerce preferred), technical aptitude, and an owner’s mindset with passion and agility.
  • You will ensure online portfolio availability, manage budgets, negotiate deals, collaborate cross-functionally, foster customer relationships, and identify growth opportunities using data.

Requirements

  • MBA/Master’s degree
  • Overall years of experience should be at least 2-4 years of work experience across sales & marketing in FMCG. Experience in e-commerce set-up will be preferred.
  • Technical aptitude and agility to learn web-based tools
  • Looking for talent with - owners mindset, passion and agility

Responsibilities

  • In Stock Excellence – The KAE is accountable for efficient online availability of the portfolio on their respective platform. This requires her/him to work on demand forecast, customer ordering, fulfilment and go live
  • Execution Rigor – The KAE is responsible for configuration of offer and its compliance, media assets and content upload across the assortment
  • Budgeting – She/he must have the ability to work with data comfortably to forecast and budget for optimized brand investments on the respective platforms
  • Financial Hygiene – The KAE is responsible for maintaining collection efficiency, customer claims and other financial metrics for the account
  • Negotiations and Operations – The KAE must have the ability to negotiate both strategically and tactically in an agile fast paced channel
  • Working with collaborative teams – The role requires working closely with Shopper Marketing, Customer Service, Demand Planning, Business Finance and Capability Teams to achieve joint ambitions for sustainable customer top-line
  • Growth Mindset – As the owner of toplines for her/his patch, the KAE must always use data and customer engagement to actively hunt for growth opportunities on the platform and must action accordingly
  • Customer Relationship -As the face of the organization, the AKAM must demonstrate exceptional inter personal skills to build long lasting strategic relationships with the customer

FAQs

What is the purpose of the Key Accounts Executive role at Unilever?

The role of the Key Accounts Executive is focused on ensuring efficient online availability of products, executing various tasks related to budgeting, financial hygiene, negotiations, operations, and building strong customer relationships in the e-commerce space.

What qualifications are required for this position?

Candidates should have an MBA or a Master's degree and a minimum of 2-4 years of experience in sales and marketing, preferably in the FMCG sector and e-commerce setup.

Is prior experience in e-commerce necessary for this role?

While it is preferred, the role primarily needs experience in sales and marketing within the FMCG industry, and candidates with a strong willingness to learn and adapt will also be considered.

What skills are important for success in this role?

Key skills include technical aptitude for learning web-based tools, effective negotiation abilities, strong interpersonal skills for building customer relationships, and a growth mindset for identifying opportunities.

Will the Key Accounts Executive work independently or as part of a team?

The KAE will work closely with collaborative teams, including Shopper Marketing, Customer Service, Demand Planning, Business Finance, and Capability Teams to achieve shared goals.

What types of metrics will the Key Accounts Executive be responsible for?

The KAE will maintain metrics related to financial hygiene, including collection efficiency and customer claims, as well as forecasting and budgeting for brand investments.

What is the preferred location for this position?

The preferred location for this position is Mumbai.

What opportunities for growth does this position offer?

The KAE will have ample opportunities for growth by actively seeking and acting on data-driven insights and customer engagement to enhance top-line performance.

How does Unilever support employee development?

Unilever promotes a culture of mentorship and inspiration, providing employees with opportunities to develop professionally and personally, enhancing their abilities to make a real impact.

What is the company culture like at Unilever?

Unilever's culture is purpose-led, embracing diversity and encouraging individuals to bring their unique perspectives to drive innovation and make a positive impact on the business and world.

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Unilever

A better business. A better world. A better you.

Manufacturing & Electronics
Industry
10,001+
Employees
1872
Founded Year

Mission & Purpose

Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Our portfolio ranges from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious shampoos and everyday household care products. We produce world-leading brands including Lipton, Knorr, Dove, Axe, Hellmann’s and Omo, alongside trusted local names and innovative-forward thinking brands like Ben & Jerry’s, The Dollar Shave Club and Dermalogica. Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.