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Kiehl's Skin Pro Boutique Wicklow Street Dublin (37.5 Hours)

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L'Oréal

1mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Dublin

AI generated summary

  • You should be passionate about skincare, enjoy connecting with people, provide exceptional service, have an entrepreneurial spirit, and contribute ideas to strengthen the team and business.
  • You will engage customers, provide skin consultations, share product knowledge, build loyalty, invite feedback, contribute ideas, and support local charities through our mission.

Requirements

  • You will be passionate about Skincare and delivering exceptional service, even if you don’t have experience within the skincare industry, we will give you the tools you need to be successful within your role at Kiehl’s!
  • You are a real people person and love meeting new people and taking them on a personal journey to make them feel amazing.
  • Our teams demonstrate a spirit for adventure and passion for developing personal and genuine connections to build trust and loyalty.
  • You will proactively approach customers in a warm and friendly manner to provide exceptional customer experience.
  • You will build loyalty with your customers, as this is a key part of our business.
  • You will possess an entrepreneurial spirit and want to contribute to your wider team and business through offering ideas to help strengthen the team and the business itself.

Responsibilities

  • You will be passionate about Skincare and delivering exceptional service, even if you don’t have experience within the skincare industry, we will give you the tools you need to be successful within your role at Kiehl’s!
  • You are a real people person and love meeting new people and taking them on a personal journey to make them feel amazing. Our teams demonstrate a spirit for adventure and passion for developing personal and genuine connections to build trust and loyalty.
  • Meeting and greeting prospective customers in store to have skin consultations, demonstrating empathy and sharing expertise and product knowledge, that could ultimately change their lives.
  • You will proactively approach customers in a warm and friendly manner to provide exceptional customer experience. Sharing your knowledge of our fine skincare formulations and latest innovations with individuals, educating customers to focus on wellbeing and nurturing their skin.
  • You will build loyalty with your customers, as this is a key part of our business. Some of your day to day responsibilities will include contacting your most recent customers to find out how their new skincare routine is going and invite them back into the boutique to sample new products!
  • You will possess an entrepreneurial spirit and want to contribute to your wider team and business through offering ideas to help strengthen the team and the business itself.
  • You will be part of our ‘Kiehl’s Gives’ Mission supporting our chosen local and global partners to support local charities and citizens to focus on 3 key topics (The environment, children’s well-being, and LGBTQ+ causes).

FAQs

What is the job title for this position?

The job title is Kiehl's Skin Pro at the Boutique on Wicklow Street, Dublin.

What are the working hours for this role?

The working hours for this role are 37.5 hours per week.

Is previous experience in skincare required for this position?

No, previous experience in skincare is not required. The company provides the necessary training and tools to be successful in the role.

What kind of training will I receive if I am hired?

You will receive regular training from the Education Team, Area Manager, Education Mentor, and peers, including a full training induction at the head office in Hammersmith, London.

How does Kiehl’s support employee career development?

Kiehl’s offers various development programs, including leadership modules for those interested in progressing into management roles.

What benefits are included with this position?

Benefits include a competitive salary and commission scheme, access to L’Oréal products, holiday allowance, discounted dental insurance, employee referral bonuses, and additional support on mental health and financial advice.

What is the Kiehl’s Gives Mission?

The Kiehl’s Gives Mission supports local charities and citizens focusing on three key topics: the environment, children’s well-being, and LGBTQ+ causes.

Will I receive discounts on products?

Yes, employees receive discounts across the L’Oréal portfolio, including access to the L’Oréal Staff Shop and an allocated allowance of free products twice a year.

How does Kiehl’s promote diversity and inclusion?

Kiehl’s is committed to creating a diverse, equitable, and inclusive environment where everyone is welcome and their contributions are valued, regardless of various protected statuses.

What is the company culture like at Kiehl's?

The company culture at Kiehl’s emphasizes passion for skincare, exceptional customer service, personal connections, adventure, and teamwork, with a commitment to sustainability and community support.

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L'Oréal

Retail & Consumer Goods
Industry
10,001+
Employees
1909
Founded Year

Mission & Purpose

L'Oréal is a multinational beauty and cosmetics company that operates in various segments of the beauty industry, including skincare, haircare, makeup, and fragrance. They offer a wide range of beauty products and solutions through their diverse portfolio of brands. L'Oréal's ultimate mission is to provide innovative and superior beauty products that cater to the diverse needs and desires of individuals worldwide. Their purpose is to enhance people's lives through beauty, empowering individuals to express themselves, boost their confidence, and embrace their unique identities. L'Oréal aims to combine science, research, and creativity to deliver high-quality and sustainable beauty solutions that promote inclusivity, diversity, and self-expression. By continuously innovating and staying at the forefront of the industry, L'Oréal strives to shape the future of beauty and contribute to the well-being and self-esteem of consumers globally.