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Launch Manager, Product Discovery & Promotion Operations - India

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Netflix

11d ago

  • Job
    Full-time
    Senior Level
  • Business, Operations & Strategy
    Product
  • Mumbai

AI generated summary

  • You should balance analytical and creative thinking, have project management experience, strong stakeholder skills, operational passion, and fluency in English; additional Indian languages preferred.
  • You will oversee launch quality for titles, advise on product interaction, manage stakeholders, optimize workflows, and troubleshoot urgent issues to enhance the member experience.

Requirements

  • A good balance of left and right brain thinking - with the ability to understand the pulse of our consumers and put oneself in the consumers shoes, an appreciation of content nuances and needs, appreciation and fluency to articulate product principles.
  • Mid-to senior-level project management experience with a strong grasp of operations.
  • Possesses an analytical mindset and a bias towards solving for impact and scale.
  • Strong stakeholder management skills and a good team player.
  • A passion for operations and a thirst to do more with less, to work smarter not harder.
  • Be well informed of the Netflix product experience.
  • Happy to take accountability and drive initiatives.
  • English fluency - written and spoken, with additional language capabilities in other Indian languages preferred.
  • Excellent communication skills - written and verbal.
  • The ability to exemplify the Netflix culture and values.

Responsibilities

  • Own a portfolio of titles within the India content slate. While multiple teams (internal or external) get involved at different times along the launch journey for deliverables, you will be overseeing the quality of the launch.
  • Be an expert of the Netflix product and advise our stakeholders on means to improve how members interact with the title on the Netflix platform.
  • Maintain the quality of the launch and mitigate risk to launch by being proactive, exercising sound judgment, and informing and influencing stakeholders.
  • Partner with internal and external teams and serve as the primary point of contact on strategic operational matters for the title.
  • Constantly evaluate our workflows with the intention of improving our efficiency and effectiveness in launching titles.
  • Troubleshoot urgent issues cross-functionally and jump in operationally as needed, in service of the member experience.

FAQs

What is the primary responsibility of the Launch Manager, Product Discovery & Promotion Operations?

The primary responsibility is to oversee the launch of a portfolio of titles within the India content slate, ensuring the highest quality and efficiency to maximize member joy.

Where is this position based?

This position is based in Mumbai, India.

What teams will I be collaborating with in this role?

You will partner with both internal and external teams, serving as the primary point of contact on strategic operational matters for the titles.

What skills are essential for this role?

Essential skills include project management experience, strong stakeholder management, analytical thinking, effective communication, and a passion for operations.

Is knowledge of the Netflix product necessary for this position?

Yes, being well-informed about the Netflix product experience is crucial to advise stakeholders on improving member interactions with the titles.

What does the ideal candidate need to understand?

The ideal candidate should balance left and right brain thinking, understand consumer needs, appreciate content nuances, and articulate product principles effectively.

Do I need to be proficient in languages other than English for this role?

English fluency is required, and additional language capabilities in other Indian languages are preferred.

How does the company approach diversity and inclusion?

The company celebrates diversity and recognizes that diverse thought and background build stronger teams, committing to non-discrimination based on various factors.

Will I need to manage any urgent issues that arise during launches?

Yes, you are expected to troubleshoot urgent issues cross-functionally and jump in operationally as needed to ensure a positive member experience.

What is the culture like at Netflix?

The culture at Netflix values accountability, innovation, and a commitment to driving initiatives that align with the company's values and goals.

Netflix

Where you come to do the best work of your life. Follow @WeAreNetflix on Twitter, IG, Facebook, & Youtube for more

Entertainment & Media
Industry
10,001+
Employees
1997
Founded Year

Mission & Purpose

Netflix is a leading global streaming service that offers a vast library of movies, TV shows, and original content to subscribers. Their primary goal is to provide entertainment and storytelling that captivates and resonates with audiences worldwide, transcending borders and demographics. Netflix's fundamental objective is to be the premier destination for viewers seeking diverse and high-quality content, fostering a culture of binge-worthy narratives and pushing the boundaries of digital entertainment.